I know several CFA owner-operators, and this article is mostly on point. Some of the comments I’ve seen are a bit off. 2 of the 3 owner-operators I know have multiple locations, although this is rare. Income estimates are a bit low for typical stores I’d be surprised if any owner operator of a freestanding unit is below $250k. Also, the estimates of worked hours are a bit high. All the owner operators I know have gre…
Extremely well put. I completely concur. My first cousin is in the process of getting his “own” store now. While it has been a grind (he often worked the mythical 100+ hour week while in the Leadership Development Program) it will pay off handsomely. The best part of Chic-Fil-A (in my opinion) is not the food but their total devotion to the customer. The level of service you receive at a Chic-Fil-A freestanding store…
It costs $10k to ‘own’ a Chick-fil-A franchise
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Re: It costs $10k to ‘own’ a Chick-fil-A franchise
#222Earlier quoted context omitted.
The one at Park Rd Shopping Center in Charlotte is going to be rebuilt as a drive-thru only location at the (rather firm, supposedly) request of the city because it's such a traffic nightmare. https://www.charlotteagenda.com/152719/chick-fil-a-woodlawn-...
Honestly, the obnoxious lines at this location and others around the city are one of the reasons I really hate the chain. It's typical fast food garbage - lines spilling out into the street for that crap is just so stupid.
Re: It costs $10k to ‘own’ a Chick-fil-A franchise
#223Earlier quoted context omitted.
Interesting some decades ago I think McDonald's did a study that led to something called the 4 minute McDonald's universe which was a distance they found people would go for spur of the moment purchasing. Obviously impractical, but this idea of optimizing for total revenue has been around for a bit I think.
And it's not limited to mcdonalds. Starbucks is getting notorious for this. Here is an area by me with three starbii: https://goo.gl/maps/qR2XLLVYmqiyrHtLA One in the vons, directly across the street from one in the ralphs, and if you head north on vermont in this street view you will hit a burger king. Today that is a freestanding starbucks. Three starbucks locations in less than a square mile.
Re: It costs $10k to ‘own’ a Chick-fil-A franchise
#224Honestly, until now I always thought that chick-fil-A would do like wraps with chickpeas in from the name. I wonder how little they realise their brand holds weight in the UK. I know I'm only a single datapoint, but a lot of these american fast food names that haven't come to the UK already have quite a hurdle to jump.
Their name literally means "Chicken Filet". Why would you think chickpeas?
Re: It costs $10k to ‘own’ a Chick-fil-A franchise
#225Earlier quoted context omitted.
You can potentially scale the chickfila to 2-3, though, and you can imagine you can get other franchises eventually.
From the article: In most cases, they aren’t permitted to “own” multiple locations. They aren’t permitted to run any other business.
Re: It costs $10k to ‘own’ a Chick-fil-A franchise
#226Earlier quoted context omitted.
> Are you not able to discern the difference between political disagreement and violence? This conflation is one of the defining features of the social justice left.
On the contrary, it's merely one of the defining features of the caricature used in bad-faith attacks on the over-general "social justice left". In reality, the conflation is rare, but high profile when it happens (as expected).
Re: It costs $10k to ‘own’ a Chick-fil-A franchise
#227I always found franchise initial startup costs to be predatory, as they get paid either way regardless of whether the franchisee actually succeeds. In my opinion they should be abolished and franchisors should only rely on royalties, so that they have an incentive to help the franchisee succeed if they want to make money.
Chick fil a at least can be run pretty passively. I got to know an owner at a local franchise. He owned other franchises and gas stations, had a massive house in a gated community, and had time to lecture at a very good business school in town. He had managers on every shift running day to day so he never really needed to visit the store, but he did a couple times a week anyway to show face with the staff and even st…
Re: It costs $10k to ‘own’ a Chick-fil-A franchise
#228I know several CFA owner-operators, and this article is mostly on point. Some of the comments I’ve seen are a bit off. 2 of the 3 owner-operators I know have multiple locations, although this is rare. Income estimates are a bit low for typical stores I’d be surprised if any owner operator of a freestanding unit is below $250k. Also, the estimates of worked hours are a bit high. All the owner operators I know have gre…
Something I've been curious about that maybe you or others here have some insight on: Do you think they'd do even better if they were open 7 days/wk? Or is taking a day off one of the things contributing to their success?
Re: It costs $10k to ‘own’ a Chick-fil-A franchise
#229Earlier quoted context omitted.
I believe I was asking why we hadn't replaced a janky part. I was told the price of the part and expressed incredulity. Grown up me still doesn't understand why the equipment costs that much, except that it's small production runs and captive audience.
There are high demands on reliability: the equipment is expected to run 10-24 hours a day for years, without harming the operator or leaking oil onto customer's food.
Anyway, I don't find this a compelling argument against allowing mechanical failures. Manufacturers these days understand the trade-offs between cost to manufacture, part reliability, and tolerance of failure.
(That said, mechanical failure might not even be a problem with the machines. It could just be the need to claim their offline so that staff can service other customers better.)
Re: It costs $10k to ‘own’ a Chick-fil-A franchise
#230Earlier quoted context omitted.
There are high demands on reliability: the equipment is expected to run 10-24 hours a day for years, without harming the operator or leaking oil onto customer's food.
I read comments like this as anthropomorphizing the machine - it's not like the machine has to remember to not harm the operator or not to leak. Anyway, I don't find this a compelling argument against allowing mechanical failures. Manufacturers these days understand the trade-offs between cost to manufacture, part reliability, and tolerance of failure. (That said, mechanical failure might not even be a problem with t…
I fully agree - my point was not to anthropomorphize machines. However, as you said, manufacturers understand the trade-offs, and for "industrial-grade" products, they prioritize having longer Mean time to failure compared to consumer goods. MTTF is sometimes baked into the contract/warrantees since any downtime is money lost - McDonald's can't take the fry machine offline and continue serving 95% of their meals