Our profit/loss for the year is determined by growth rate.
In 2013 when we hit product market fit, we ran at a huge loss (on a percent of revenue basis), so much so that we wouldn't be able to survive without raising capital from investors. That or 90% of the customers signing up wouldn't be able to launch a droplet.
We are running at a modest loss now, which is ok because we are growing and also because whenever you launch a new product or feature the up-front costs are much higher to get the initial product built and there is no revenue contribution from it until it's launched and has ramped up.
But even so we did manage a completely net profitable year in our history in 2017, which I'm very proud of, and have been at a slight loss in other years. We still have plenty of our Series B raise in our bank account.
When you look at today's IPOs they are losing 40% more money than they collect in revenue! We are no where close to that. As we have been net profitable already, and now are just fine tuning our investment vs return, so that we can continue to grow responsibly.