Earlier quoted context omitted.
As a person who uses the Hangouts chrome app daily, I have been expecting a day when I go to launch it and it wont open for the last 3 years. Google doesn't want to support "Classic Hangouts" anymore (and supposedly they killed it in October for GSuite, but not for my domain, I guess). Hangouts is one of the only ways I privately communicate with old friends and past co-workers since EVERYONE has at least one gmail a…
Duo is their future replacement and works fine on the desktop.
I'm on Google Fi, and one major feature of Fi is that it lets you receive texts and calls to your phone number on your desktop, and access voicemail there. But it's all done via Hangouts now, and Google has been very vague on what the replacement is going to be going forward.