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Letting slower passengers board airplane first is faster, study finds

arstechnica.com

11–20 of 512 posts

Re: Letting slower passengers board airplane first is faster, study finds

#11
post #2

There's a lot of focus on improving boarding times. But I haven't seen any attempts to improve deplaning. It's always via the slowest possible method.

I'm guessing this is because the airlines feel it's easier to enforce boarding procedures than deplaning. hardly anyone is going to charge the gate to board out of order, but once the plane has arrived at it's destination, people want to stand up and get off as soon as they get a chance.

Re: Letting slower passengers board airplane first is faster, study finds

#12
post #2

There's a lot of focus on improving boarding times. But I haven't seen any attempts to improve deplaning. It's always via the slowest possible method.

Boarding methods in use approach the absolute worst approaches to getting everyone in a seat with a continuous stream of passengers boarding - having literally no organization would actually result in faster boarding than the zone based approaches.

As a result plane boarding gets a lot press I think, partially, just out of the hope that airlines stop acting so idiotically.

Re: Letting slower passengers board airplane first is faster, study finds

#13
post #2

There's a lot of focus on improving boarding times. But I haven't seen any attempts to improve deplaning. It's always via the slowest possible method.

I took a RyanAir flight a few months back, and while there were many things to justify their reputation for being super-budget, one thing I did like was that they did boarding from both sides of the plane - They had a ramp at the rear exit as well as the front. It was one of the most convenient deplaning experiences I've had.

They do that all the time and it's not for passenger convenience: it's to shave minutes off the turnaround time and get more flights per day. They also almost never use an airbridge even in airports where that is standard. That's both for speed (Ryanair's guys on the ground can get the ramp there faster than the airport employees who drive the airbridge) and for cost savings, since airports charge for that service.

Re: Letting slower passengers board airplane first is faster, study finds

#14
post #6
post #2

There's a lot of focus on improving boarding times. But I haven't seen any attempts to improve deplaning. It's always via the slowest possible method.

Huh, I've always found deplaning fast except in the case of the person who's overhead is three rows back. There are ways to make it all faster but require some systemic changes to how we travel.

I wish airlines and airports would work at getting the checked bags off the damn plane faster. Whenever I check a bag I could have carried on, it feels like I'm being punished for it, as inevitably it comes out 1 minute after the every-30-minutes train departs.

Re: Letting slower passengers board airplane first is faster, study finds

#15

It would have been particularly interesting to see what would have happened had the study concluded the opposite: that letting slower passengers board first slows overall boarding. Which would have prevailed? Efficiency or the common decency inherent in allowing children and individuals with infirmities to board first?

I don't understand why boarding first is desirable, except for scarcity of overhead luggage space (heightened by checked bag fees and growing rollaboard bags) and those few first class folks getting a free drink while they wait. Fix the storage issue and I'd want to board last - don't extend my time in those seats!

And those boarding last roll their bags down a full plane banging into seated people along with jostling them around by using the headrests as railings.

And it’s all the airline’s fault imo.

Re: Letting slower passengers board airplane first is faster, study finds

#16
post #2

There's a lot of focus on improving boarding times. But I haven't seen any attempts to improve deplaning. It's always via the slowest possible method.

I'm guessing this is because the airlines feel it's easier to enforce boarding procedures than deplaning. hardly anyone is going to charge the gate to board out of order, but once the plane has arrived at it's destination, people want to stand up and get off as soon as they get a chance.

I think there is also pressure from connecting flights, if the plane is running late it's not uncommon to see people with really close windows jump the line in terms of deplaning - sometimes with the assistance of the flight crew.

Re: Letting slower passengers board airplane first is faster, study finds

#17

It would have been particularly interesting to see what would have happened had the study concluded the opposite: that letting slower passengers board first slows overall boarding. Which would have prevailed? Efficiency or the common decency inherent in allowing children and individuals with infirmities to board first?

Why is it better to board first? From my perspective, minimizing time spent in cramped air planes seats the better.

Re: Letting slower passengers board airplane first is faster, study finds

#18
The conclusions are pretty obvious, I guess they just needed to simulate it?

The fastest boarding I've ever experienced was something Cathay Pacific did a few years ago. In the boarding area they had three lines with a bunch of section signs and an a couple employees hassling/sorting people between the lines. The rear of the plane sections were at the front of the line. I'm guessing they were just counting how many people were in each section?

Either way, when they opened the doors, they just picked one of the lines and the employees walked down the line scanning everyone's boarding pass and then the whole line proceeded to board the 777 (dual isle). Then they repeated the process with the next line after a short pause.

Which works out to back to front boarding of 1/6th of the passengers in a section at a time. When it was my turn the entire line pretty much just walked onto the plane bumped around a bit in the section and sat down.

Quite a shock given the hour long boarding AA can sometimes pull off with their messed up boarding order based on miles and cabin front to back...

Re: Letting slower passengers board airplane first is faster, study finds

#19

It would have been particularly interesting to see what would have happened had the study concluded the opposite: that letting slower passengers board first slows overall boarding. Which would have prevailed? Efficiency or the common decency inherent in allowing children and individuals with infirmities to board first?

I don't understand why boarding first is desirable, except for scarcity of overhead luggage space (heightened by checked bag fees and growing rollaboard bags) and those few first class folks getting a free drink while they wait. Fix the storage issue and I'd want to board last - don't extend my time in those seats!

Overhead bin space is the big reason- give the somewhat (last 5 years-ish) changes to charging for the 1st checked bag, many who would have otherwise checked a bag are bringing on as carry-ons.

Many flights I've been on in past several years have had a real shortage of bin space, meaning getting on board early to make sure you're not the odd man out IS important (waiting for baggage carousel can take an extra 45 minutes)

Re: Letting slower passengers board airplane first is faster, study finds

#20

It would have been particularly interesting to see what would have happened had the study concluded the opposite: that letting slower passengers board first slows overall boarding. Which would have prevailed? Efficiency or the common decency inherent in allowing children and individuals with infirmities to board first?

Fun side effect - if this method was adopted people might slow themselves down in boarding to board earlier resulting in even less efficiency.
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