This is great; it's a Princeton research project from Arvind Narayanan's (@random_walker) group, in which their team made 10 attempts to SIM-swap each of 5 different carriers, including T-Mobile, AT&T, and Verizon (all three of which were, weirdly, less secure in some ways than the 2 MVNOs they tested). Most notably: AT&T and Verizon both use call logs to authenticate SIM swaps from people who don't know the account…
So how SHOULD this problem be solved? How should account recovery work?
After that 2FA should always be device specific. If you want to do 2FA with your phone then the 2FA challenge should not get sent via an identifier like a phone number that may change owners. Instead you should download a 2FA app that generates a private/public key pair where the public key is linked to your account. That way the only thing you need to do is wipe your phone remotely if it gets lost.