I think this is who put it more succinctly:
"Casper is a very inefficient wealth transfer from venture capitalists to prestige podcast makers"
Casper Sleep S-1
131–140 of 162 posts
Re: Casper Sleep S-1
#132I think this is who put it more succinctly: "Casper is a very inefficient wealth transfer from venture capitalists to prestige podcast makers" https://twitter.com/kevinroose/status/1215734138981928960
> "Casper is a very inefficient wealth transfer from venture capitalists to prestige podcast makers"
___[Big Well Known Consumer Products Company]___ is a very inefficient wealth transfer from ___[Blue Chip Stock Investors]___ to prestige ___[Traditional Media Companies]___
Re: Casper Sleep S-1
#133Earlier quoted context omitted.
Go to Costco, Living Spaces, or a myriad of other non-seedy stores and get a mattress for half the price.
and people also dont need to go to the artisanal grocery store for food, doesnt mean there isnt a market The point is that the only reason Casper is “controversial” here is because IPOs have been elevated to a coveted version of success when it has nothing to do with anything aside from being unnecessarily rare. Casper is just a vertically integrated mattress seller accessing the public markets now
I replied to
> Because the mattress sellers in the bad part of town still charge 3x more [than casper].
Which is not true. I understand there are premium choices, but this was not what I was replying to.
Re: Casper Sleep S-1
#134Casper sued a mattress review site, Sleepopolis, for writing negative reviews of their products. Casper then settled the lawsuit by taking over Sleepopolis. The site now posts only positive reviews of Casper's mattresses. https://www.fastcompany.com/3065928/sleepopolis-casper-blogg... I would take any reviews of Casper's products with a grain of salt.
Mattress reviews are notoriously fake. I would take any mattress review with a grain of salt.
I would take the whole mattress industry with a grain of salt.
Re: Casper Sleep S-1
#135Earlier quoted context omitted.
> It's really hard to know what's a good price for a mattress. I don't understand this at all. You can Google and have all the prices right at hand, so comparison shopping by number isn't hard. You can go to a mattress store and lay on a handful of mattresses and figure out pretty quickly what you like - is the pillow top or foam too soft? Do the coils poke too hard? Too firm? Too heavy for you to move when you need…
It’s such an infrequent purchase that you don’t have a baseline for what is a good price or not. It’s not like when you’re buying food and you always buy bananas for $1 and you stop to grab a few items at somewhere new & bananas are $2 so you don’t buy them cause you have a baseline. It’s the same exact thing you seen in automotive sales, how do you tell if something is a good price? Well looking at the car compared…
> It’s such an infrequent purchase that you don’t have a baseline for what is a good price or not.
Well, we have Google now.
But if you're willing to buy something of that price range without doing a little bit of research then it's an issue.
I had to buy a mattress recently (because the one I had bought online - for a discount price - sucked). I went to the store and tested the different models.
Though I agree the once a decade thing complicates things.
Re: Casper Sleep S-1
#136Casper’s return policy is wasteful. 100 nights or your money back. After two days we didn’t like the mattress. Emailed support and told them we weren’t happy with it. The next day 1800 Junk truck came out and trashed the mattress. So essentially their returned mattresses go into the landfill and become waste if you’re not happy with it.
Maybe they don't want a bedbug invasion in their warehouse.
I bought a cushion for my desk chair from Amazon and it turned out to be garbage so I tried to return it. They said they could only give me a refund if I sent them a picture of the cut up cushion. I didn't have to send it back, just send a picture of it with a big gash down the middle.
I guess, at least with 1800 Junk there is a good chance a employee will pluck the mattress out and put it up on Craigslist.
Re: Casper Sleep S-1
#137Earlier quoted context omitted.
so even people who are cash strapped are willing to overpay for a commodity item if they perceive it to be the best in a certain price range...? i guess purchasing behavior is very different for things you buy very infrequently like a mattress? looking at Costco and a highly rated foam comparable to Casper is $500...
I’ve gotten my last two king foam mattresses from Walmart.com. Comfortable and $500 or less. I don’t know how places like Casper keep selling mattresses.
For the same reason that you can spend from tens to thousands of dollars on many kitchen appliances, clothes, etc.: branding, appearance, and perceived (although sometimes real) correlation between price and quality. There are additional factors as such a list is bound to be non-exhaustive, but I feel that covers a number of main factors.
Re: Casper Sleep S-1
#138Earlier quoted context omitted.
I guess its because many people think that they need to sleep well in this hectic times and cannot allow themselves tu cut cost on a mattress. Expensive = good quality. Turns out this is nonsense - we have a foundation in germany that does independend product tests for all varieties of things and came to the conclusion that the best mattress they ever tested was some 200€ mattress.
We have the same in the US (consumer reports) and the Casper hybrid mattress currently has the 2nd highest rating. Expensive is not necessarily better, but it is often correlated. It’s worth noting European sleep preferences are different than Americans, tending to prefer much firmer mattresses, so different testing results make sense.
That’s pretty interesting, why do you think Europeans have different preferences. I guess I (maybe naively) assumed that the distribution of preference would be the same for all countries.
Re: Casper Sleep S-1
#139Just wanted to say that working with Casper customer service was one of the worst experiences I’ve ever had. I bought their top of the line hybrid mattress then a few weeks later they had a sale which could be used on any of their products if you bought a mattress. We really wanted the lamps so we contacted customer service to see if it was possible to get the discount since we just bought the mattress. The girl was…
Do you keep track of all the things you buy in case price goes down so that you can complain to customer support when they do?
In my case, I contacted support to see if I could get a discount before making the purchase and they told me to wait two weeks for an upcoming promotion. Also quickly exchanged a defect mattress.
Not saying they're the best, but complaining because they don't have retroactive sales....
Re: Casper Sleep S-1
#140Just wanted to say that working with Casper customer service was one of the worst experiences I’ve ever had. I bought their top of the line hybrid mattress then a few weeks later they had a sale which could be used on any of their products if you bought a mattress. We really wanted the lamps so we contacted customer service to see if it was possible to get the discount since we just bought the mattress. The girl was…
I don’t see how this is a horrible service experience. There is no expectation of a company to honor future discounts. Would you return a car if its price later dropped or if they suddenly had a better deal?