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Boeing employees mocked FAA in internal messages before 737 Max disasters

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Re: Boeing employees mocked FAA in internal messages before 737 Max disasters

#41
post #9

Earlier quoted context omitted.

Yup. Talk as much crap as you want in person, but what goes in email and web messages and pull-requests and code comments must be immaculate.

Why? I’ve ragged on my employers in DMs, and will often express very blunt concerns about quality/risks in emails or PRs. Providing my opinions in such channels is part of what I’m paid to do. If my employer doesn’t heed my advice, manages to majorly mess something up, and my comments come back to haunt them, why is that my problem?

Because openness and transparency requires emotional security as a prerequisite. Surveillance and transparency are not the same thing. If you subject people to an all-seeing eye, people will default to covering their asses, and you will not get the information you seek.

Attempting to force people to be vulnerable by unilaterally being open about your own vulnerabilities is manipulative. You will get "my biggest weakness is that I care too much"-type deflective responses at best and a cold shoulder at worst.

In companies, a culture with emotional security is built first in private one-on-one meetings and spread from there - it never originates in a public (public within the company at least) setting.

Re: Boeing employees mocked FAA in internal messages before 737 Max disasters

#42
Someone once gave the sage advice of never using the word 'kill' in your code base. 'm_Object.KillListeners();' can sound pretty bad in court. A lawyer can try to make your source code a legal matter, and a jury is free to interpret 'm_Object.KillChildren();' as being proof of willful negligence. Of course, this doesn't really matter when you're actually exposing willful negligence over your internal communication channels.

Re: Boeing employees mocked FAA in internal messages before 737 Max disasters

#43
post #10

Geez. > "Would you put your family on a Max simulator trained aircraft? I wouldn't," says one employee to another, who responds, "No." > Peter DeFazio, [D-Oregon], called newly released documents "incredibly damning" That's hard to argue with. You'd like to think this kind of thing would... leak. Who said conspiracies involving hundreds of people are impossible?

How many people in the government knew about the NSA spying on citizens before Snowden finally spilled the info? That was a massive effort involving many (thousands?) of people. Then when Snowden reveals it, his life is destroyed and he’s forced to live in exile. Sends a very strong warning to any other potential do-gooders considering telling the truth.

I'm not sure why this got downvoted, I personally wasn't aware of the conditions on which boeing were making plane before the accidents. My gut feel is nobody did care before something really bad happen and having access to a journalist who is interested enough to make a story ain't simple when you're not in their network. As an example, I did notice a few months ago that twitter did receive identifying information about youporn users (here's a proof: https://archive.kerjean.me/public/2020/twitter.jpg). At that time, I did contact a few journalist from techcrunch, gizmodo and some linux techies but never got any answer and the story never went out

Re: Boeing employees mocked FAA in internal messages before 737 Max disasters

#44
'The company official said the language used and sentiments expressed in these communications "are inconsistent with Boeing values, and the company is taking appropriate action in response."'

The company is taking action in response. Against its employees. Not the ones responsible for killing hundreds of people, but the ones who were calling the program out on its flaws that led to those deaths? If I were working on a safety critical program and I thought it was risking lives I'd lose my shit. The employees that said this should be getting an "I told you so" badge, and the executive team should be going to prison. Fuck Boeing for this.

Re: Boeing employees mocked FAA in internal messages before 737 Max disasters

#45
post #41

Earlier quoted context omitted.

Why? I’ve ragged on my employers in DMs, and will often express very blunt concerns about quality/risks in emails or PRs. Providing my opinions in such channels is part of what I’m paid to do. If my employer doesn’t heed my advice, manages to majorly mess something up, and my comments come back to haunt them, why is that my problem?

Because openness and transparency requires emotional security as a prerequisite. Surveillance and transparency are not the same thing. If you subject people to an all-seeing eye, people will default to covering their asses, and you will not get the information you seek. Attempting to force people to be vulnerable by unilaterally being open about your own vulnerabilities is manipulative. You will get "my biggest weakn…

I’m not sure how this relates to what I asked at all. If something I said at work gets leaked to the public or a regulator, that makes my employer look bad, why should I worry about that? That sounds a lot more like their problem than mine.

> Attempting to force people to be vulnerable by unilaterally being open about your own vulnerabilities is manipulative.

This comment makes no sense to me. Aside from not relating to what I said, I cannot possibly see how being open and honest is forcing anybody else to do anything. Personally I speak my mind wherever I work, and if my employer doesn’t like that, I’m more than happy to find a new job. Ironically, the only people who have ever had a problem with it are middle managers trying to cover up after themselves, and incompetent people that were somehow promoted to technical leadership roles they had no business being in. People I have no problems upsetting.

Re: Boeing employees mocked FAA in internal messages before 737 Max disasters

#46
post #28

Earlier quoted context omitted.

Both, but as a higher priority, c) punish the exec team on whose watch it happened. Bring back the concept of responsibility. They are paid to be in overall responsibility for anything that happens under their remit. Time was such a behaviour in the department, or under their leadership would have ended a career. Realising the actions of a lowly engineer or janitor can end their gravy train, they might implement adeq…

Why just end a career? Why not go to jail?

Well I did say punish not merely fire. I would expect that to encompass imprisonment and fine, depending on severity. Ending or severely restricting the career and income should be the bonus, lower standard of proof consequence merely for the event happening whilst they're in charge. Separate from a court fine of 5 years salary, all bonuses and share options, or given 3 years in clink. :)

With adequate penalty and frequent enforcement, usual behaviour would change...

Re: Boeing employees mocked FAA in internal messages before 737 Max disasters

#47
post #9

Earlier quoted context omitted.

Yup. Talk as much crap as you want in person, but what goes in email and web messages and pull-requests and code comments must be immaculate.

Why? I’ve ragged on my employers in DMs, and will often express very blunt concerns about quality/risks in emails or PRs. Providing my opinions in such channels is part of what I’m paid to do. If my employer doesn’t heed my advice, manages to majorly mess something up, and my comments come back to haunt them, why is that my problem?

> why is that my problem?

This kind of attitude is the problem. You’re supposed to be working together toward the same goal. As a team.

A team of “not my problem” people who are working only towards their own individual goals (or worse, CYA) is the most toxic team that can exist.

Re: Boeing employees mocked FAA in internal messages before 737 Max disasters

#48
post #18

I think this is a reminder - do not say or do inappropriate things using company resources (chat, email, VPN, etc). Don't complain about co-workers, don't joke about breaking the law, don't say or do anything rude or disrespectful. You'll get about 5 seconds of happiness from a joke that can ruin your career.

> You'll get about 5 seconds of happiness from a joke that can ruin your career.

And your coworkers may gain enough courage to actually stand up publicly against what they all say in private. What a horrendously self-interested take on this whole saga.

Re: Boeing employees mocked FAA in internal messages before 737 Max disasters

#49
post #18

I think this is a reminder - do not say or do inappropriate things using company resources (chat, email, VPN, etc). Don't complain about co-workers, don't joke about breaking the law, don't say or do anything rude or disrespectful. You'll get about 5 seconds of happiness from a joke that can ruin your career.

[deleted]

Re: Boeing employees mocked FAA in internal messages before 737 Max disasters

#50

"this airplane is designed by clowns who in turn are supervised by monkeys" In the moment, I would imagine this comes across as sour grapes. With the benefit of hindsight, that sentiment seems to hold some water.

It's about how bad the flight management computer is, the ridiculously short testing timeline, and how it is likely to never be fixed:

https://twitter.com/davidshepardson/status/12154759339661926...

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