Medicine comes down to human-to-human interactions (doctor and patient) and those are really hard to scale. One Medical is basically a novelty offering nice offices and predictable visit times. It takes some of the most common complaints you have about your doctor and removes them. In my experience, the quality of doctor was incredibly low, however, the quality of doctor will not be super important to you if you are…
There is significant amount of doctors providing mediocre quality services in US (and given the developments like the rise of AI there will be even more of it). What does economics suggest you're to do with mass amounts of cheap low quality goods? Fastfood it. McDonalds for medical services. If that is what One Medical really does, then we have another Uber/AirBnb/etc.
>If you actually want good medical care, over your lifetime, your best bet is to build a strong relationship with a good doctor. If you also want to never wait, concierge medicine is where you ultimately need to be (doctor is trading off a higher volume of patients for a fee to a small number of patients).
Yes, good restaurant with star chief and great ambience where you're a valuable regular ...