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One Medical S-1

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Re: One Medical S-1

#61

Post by karl11 »

Medicine comes down to human-to-human interactions (doctor and patient) and those are really hard to scale. One Medical is basically a novelty offering nice offices and predictable visit times. It takes some of the most common complaints you have about your doctor and removes them. In my experience, the quality of doctor was incredibly low, however, the quality of doctor will not be super important to you if you are 25-40 years old because you're probably pretty healthy on average, especially the young working professionals likely to be One Medical clients.

If you actually want good medical care, over your lifetime, your best bet is to build a strong relationship with a good doctor. If you also want to never wait, concierge medicine is where you ultimately need to be (doctor is trading off a higher volume of patients for a fee to a small number of patients).

Re: One Medical S-1

#62

Post by dbcurtis »

karl11 wrote: post #61

Medicine comes down to human-to-human interactions (doctor and patient) and those are really hard to scale. One Medical is basically a novelty offering nice offices and predictable visit times. It takes some of the most common complaints you have about your doctor and removes them. In my experience, the quality of doctor was incredibly low, however, the quality of doctor will not be super important to you if you are…

> In my experience, the quality of doctor was incredibly low,

Hmmm... never would have guessed that. In my experience, the One Medical doctor that my wife and child see is excellent. I've met him and think he is great. A colleague is also extremely pleased with her One Medical doctor.

Maybe you just had bad luck with your doctor selection? I don't mean to invalidate your experience, but it certainly varies from my experience.

Re: One Medical S-1

#63

Post by nradov »

chucky_z wrote: post #46
cgb223 wrote: post #10

Why do people use One Medical vs just having a doctor? Been thinking about my current medical care and wondering the advantages

My answer is "Why doesn't everyone use One Medical and have a doctor?" To laser-focus on the peninsula/south-bay in the bay area; going to PAMF or Stanford Medical typically results in a 2-3 day wait to see a Dr. If you're sick, you want to see a Dr asap. I have a doctor at PAMF, a doctor at Stanford Medical, and One Medical. If I am sick, I simply book an appointment at One Medical usually 30-min ahead of time, see…

PAMF has several walk in urgent care clinics. You can also often call in and schedule a same day appointment with a primary care doctor (although perhaps not your regular PCP).

Re: One Medical S-1

#64

Post by chachra »

I love one medical and will not bother with anything else in the US if I can help it. They accept insurance, appointments start on time, it’s a paperless experience, I can get same day appointments. What else can one want? The doctors have great table side manners and are always professional. I have had 0 bad experiences and I hope they have a great stock market debut!

Re: One Medical S-1

#65

Post by chucky_z »

nradov wrote: post #63
chucky_z wrote: post #46

Earlier quoted context omitted.

My answer is "Why doesn't everyone use One Medical and have a doctor?" To laser-focus on the peninsula/south-bay in the bay area; going to PAMF or Stanford Medical typically results in a 2-3 day wait to see a Dr. If you're sick, you want to see a Dr asap. I have a doctor at PAMF, a doctor at Stanford Medical, and One Medical. If I am sick, I simply book an appointment at One Medical usually 30-min ahead of time, see…

PAMF has several walk in urgent care clinics. You can also often call in and schedule a same day appointment with a primary care doctor (although perhaps not your regular PCP).

I should add a caveat that One Medical is basically always the same price.

I've had really bad experiences with anything labeling itself an "urgent care clinic," and pricing.

Re: One Medical S-1

#66

Post by chucky_z »

maxerickson wrote: post #58
chucky_z wrote: post #46

Earlier quoted context omitted.

My answer is "Why doesn't everyone use One Medical and have a doctor?" To laser-focus on the peninsula/south-bay in the bay area; going to PAMF or Stanford Medical typically results in a 2-3 day wait to see a Dr. If you're sick, you want to see a Dr asap. I have a doctor at PAMF, a doctor at Stanford Medical, and One Medical. If I am sick, I simply book an appointment at One Medical usually 30-min ahead of time, see…

The barely viable hospital here in po-dunk has a ~25 minute wait at the walk in clinic. Most affiliated PCPs will do same or next days.

Right, because there aren't a million people living there; that's why I specified peninsula/south bay, bay area.

I would probably not use One Medical if I was still living in central FL, where I never encountered these problems.

Re: One Medical S-1

#67

Post by dr_ »

karl11 wrote: post #61

Medicine comes down to human-to-human interactions (doctor and patient) and those are really hard to scale. One Medical is basically a novelty offering nice offices and predictable visit times. It takes some of the most common complaints you have about your doctor and removes them. In my experience, the quality of doctor was incredibly low, however, the quality of doctor will not be super important to you if you are…

They may be difficult to scale compared to pure software based companies, but they can still scale. Hospitals are difficult to grow and maintain, but HCA still commands a market cap of 50 billion. And if you believe healthcare is moving from more inpatient care to more outpatient based care...

Re: One Medical S-1

#68

Post by blat001 »

chimeracoder wrote: post #4
asdfq1234 wrote: post #2

How much of their revenue can be attributed to their totally optional and very shady """annual fee""" they push on customers?

> How much of their revenue can be attributed to their totally optional and very shady """annual fee""" they push on customers? Of all the complaints to register against One Medical, this has got to be the weirdest. For the customer base that they're going after (higher-income people, oftentimes those who have this fee covered by their employer), $200/year is a drop in the bucket for medical expenses.

I agree this makes no sense, i pay the subscription fee so that I can get service when I need it.

One medical advantage is if I feel sore/sick I can always get a same day appointment and they treat me like a person .... which is a huge advantage.

I tried HMO and my "doctor" needed a minimum of 30 days notice to see me .... basically not helpful for being sick

Re: One Medical S-1

#69

Post by mshroyer »

cgb223 wrote: post #10

Why do people use One Medical vs just having a doctor? Been thinking about my current medical care and wondering the advantages

For me, one reason is that One Medical's doctor/patient communication platform is secure and provides a solid customer experience.

This might sound like a nit, but the previous primary care doctor I went to in the Bay Area emailed me a follow-up message in the form of a Word document—which mistakenly included several pages of someone else's medical information, too.

Re: One Medical S-1

#70

Post by Godel_unicode »

dbcurtis wrote: post #62
karl11 wrote: post #61

Medicine comes down to human-to-human interactions (doctor and patient) and those are really hard to scale. One Medical is basically a novelty offering nice offices and predictable visit times. It takes some of the most common complaints you have about your doctor and removes them. In my experience, the quality of doctor was incredibly low, however, the quality of doctor will not be super important to you if you are…

> In my experience, the quality of doctor was incredibly low, Hmmm... never would have guessed that. In my experience, the One Medical doctor that my wife and child see is excellent. I've met him and think he is great. A colleague is also extremely pleased with her One Medical doctor. Maybe you just had bad luck with your doctor selection? I don't mean to invalidate your experience, but it certainly varies from my ex…

I'm always really curious what people mean when they say a doctor is "great". Is this just biases about smiling and seemingly having it together, or are there medical aspects to the greatness which set them apart as doctors? How does an average person know if your doctor is, in fact, doing a good job?
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