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Takeaways from coaching CEOs, founders and VCs

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Re: Takeaways from coaching CEOs, founders and VCs

#22
post #8

Earlier quoted context omitted.

I had the pleasure of working with a brilliant owner of this media company, and what he did was this : he only gave me one task to focus on. Even if I asked if anything more was coming up I was told not to worry about it. He made sure everything worked out right, so truly a manager / leader in spirit. The great thing was it created a peaceful atmosphere in the company. Focus is great, and fully agree with the article…

How meta were those tasks? This sounds really interesting but I have a hard time imagining the structure of command/task organization. Can you elaborate?

My work was mostly webdev, some front-end and back-end. So I’d get a project to do, and a deadline where applicable. He also really didn’t care how I did it, as long as the work got done. At first there was somewhat more briefing, before he knew my skillset, but as he learned how I worked he just trusted me to do the job. Structure was very flat : quite a few projects worked by one person, and small teams 2-4 depending on the size or scope. When there was a specific skill we didn’t have, that task would be outsourced. In general I guess he was just very good at optimizating for outcome.

Re: Takeaways from coaching CEOs, founders and VCs

#23

"Learning to manage your focus, not your time" I'm a follower of this priority aswell. I can't tame the onslaught, but I can ensure that my focus is spent in the right places. I'd love to hear more about this topic as I often have issues communicating what I mean by that, as many other people in my environment want to see get things done "one after the other".

One thing I recently learned: Talking about "impact" rather than "importance" makes prioritization easier.

Why?

"Importance" pushes you to think about less tangible value judgements, including anxieties that your brain wants to escape from thinking about. "How important is it to write a clear Definition of Done for a junior engineer?" -- "ummm...kinda ...very? (I am a good manager...right?)"

"Impact" pushes you to think about more tangble events, including risks that your brain can concretely imagine their cost. "What is the impact when you write a clear Definition of Done for a junior engineer?" -- "It prevents them from misunderstanding the goal of a task so they're less likely to go down a rabbit hole. It enables them to execute more quickly by strengthening thier brain's 'you're doing the right thing, keep doing' motivation signal. It spends an opportunity to teach them how to identify a clear Definition of Done. It spends some of my time."

Because the cost/benefit of a task's impact is more imaginable, it is easier to decide to spend more resources to do it right or to cleanly abandon the task.

Re: Takeaways from coaching CEOs, founders and VCs

#24
post #8

Earlier quoted context omitted.

I had the pleasure of working with a brilliant owner of this media company, and what he did was this : he only gave me one task to focus on. Even if I asked if anything more was coming up I was told not to worry about it. He made sure everything worked out right, so truly a manager / leader in spirit. The great thing was it created a peaceful atmosphere in the company. Focus is great, and fully agree with the article…

I remember Keith Rabois describing this to be key to Peter Thiels management philosophy at PayPal: "So I am going to argue that you need to spend a lot of time focusing on people. This is something I learned from Peter Thiel actually. He used to insist at PayPal that every single person could only do exactly one thing. And we all rebelled, every single person in the company rebelled to this idea. Because it's so unna…

Interesting read! And this is exactly what I learned. On the other end of the spectrum I’ve worked at companies that gave me three jobs, and a manager constantly bugging me, switching goals, scope or priorities (often after a call with a client) . And while I could certainly do it, it wasn’t very pleasant and created a stressful environment.

Re: Takeaways from coaching CEOs, founders and VCs

#25
post #3

"Who are you willing to continue to become, even after you’ve accomplished some success? What are you willing to risk, to continue going in the direction that is calling you?" This is a really provocative and powerful post, you have a unique coaching perspective being grounded in somatic trauma therapy. As a fellow male (British) ex-startup founder I can certainly relate to being disconnected from my emotions. What a…

I'd like to reframe this, I think there's only one way to know if someone is a good fit for you - to have a proper, real, deep coaching session. As a software founder I have the idea of a "trial" baked into me, so I think this is no different here. I sometimes coach people for weeks at a time (there's no payment), so that both of us know whether this is right for us (I have the privilege that money is not an issue fo…

I really loved your article. In software we are accustomed to constant progress, and we are sometimes on this perpetual hype train. Which creates this stress of the next thing you need to learn, stay ahead of the game, I wonder if in software we should more focus on calm as a counterbalance to hype. A recent HN article I liked for instance focussed on calm apps that instead of constantly bugging you, they quietly do their job.

Re: Takeaways from coaching CEOs, founders and VCs

#26
> “We’re all just big, complicated bags of emotion walking around.”

This has been the most important discovery from my startup journey, and the topic on which I now place the greatest focus.

I was in the YC batch of winter 2009 – the one that included Airbnb. It was a small batch, so we all got to know each other pretty well.

There was something that really made the Airbnb founders stand out from the rest in that batch.

It wasn't that they seemed to have the best business idea; as has been widely written about before, PG and the other YC partners thought their "eBay for space" concept was stupid and would soon fail, then they would hopefully move onto something more promising.

But for some reason, everyone just assumed that these guys were on a sure path to huge success, and in the batch voting on the most promising startup just before demo day, they won by a huge margin.

I didn't grasp this at the time, but over my own startup journey I realised that the factor that made them seem so promising, and the one that held me back and all the other companies that didn't make it, was emotional strength and stability [1].

The Airbnb guys just really seemed to have their shit together emotionally. Not in any bulletproof, infallible way; they had their weaknesses, and made mistakes like everyone else, but they had a unique ability to cop the hits, learn the key lessons and bounce back better from every challenge and setback, and thus they kept growing and progressing at an astonishingly rapid rate.

I, on the other hand, whose business concept was considered by some others to be at least as solid, was far more sensitive and emotionally fragile, and I would become increasingly scarred by setbacks and criticisms, and paralysed by fear of further torment.

Though we battled on for five years, I became physically and mentally exhausted, and ultimately had to step away to let my co-founder and a new CEO to take over.

In the six-plus years since then, it's been my primary focus to overcome all my deeply held traumas and unhealthy emotional/behavioural patterns, and to become as grounded and rounded a person as possible.

And as my healing journey has progressed, any ambitions I held to achieve business success on par with the Airbnb founders has faded, and been eclipsed by the realisation that in order to do _anything_ well – from running businesses and leading social/political movements, to simply having successful friendships/relationships, a healthy family life and a physiologically healthy body – a healthy emotional foundation is of prime importance.

And as I methodically work though my emotional baggage, all those key aspects of my life - career, family/friendships, and physical health - have steadily improved, but my ambitions and visions of a desirable future have also significantly changed from what they were when I entered YC.

Exactly what that means for my ultimate career/life outcome is still very unclear, and to me, these days, not especially important.

But one thing is for sure; whereas I'd initially hoped that getting into YC would put me on a path to building a "unicorn" tech company, the way it ended up changing my life has turned out to be far more profound.

[1] The other thing that made them stand out was that they were by far the most nice and supportive to everyone else in the batch, which I've also since learned is a sign of emotional roundedness and wholeness; when you really have it together yourself, you have plenty of positive energy to share with others.

Re: Takeaways from coaching CEOs, founders and VCs

#27
Interesting. I was surprised there was more talk about the value of communication. It seems to me plenty of friction rests from different forms of comms - professional asw well as personal - gone astray.

For exame, given the first point (we're emotional) a comms void can often be fill with false assumptions. Going forward is going to go sideways.

Yes. We can improve our inner selves. But sooner or later we need to interface with others. That innerface is comms.

Re: Takeaways from coaching CEOs, founders and VCs

#28

"Learning to manage your focus, not your time" I'm a follower of this priority aswell. I can't tame the onslaught, but I can ensure that my focus is spent in the right places. I'd love to hear more about this topic as I often have issues communicating what I mean by that, as many other people in my environment want to see get things done "one after the other".

It's interesting to read the original post, your comment, and the responses to your comment. There are many different uses of the word "focus" and its relationship with saving time.

For me, focus is simply about depth over breadth.

If you want to do high quality work and enjoy it, you need to clear up your schedule to give a particular endeavor the time it deserves and then some. You do this by shrinking the scope of what you're working on down to something manageable, something you can do a stellar job on in the time allotted. That requires saying no to everything else, even things that are promising. You can get to those later.

If you want to do mediocre work, then take on huge projects with a ton of responsibilities, and try to work on them all simultaneously. Not only will the quality of your output suffer, but as an added bonus, you'll earn a packed calendar.

Re: Takeaways from coaching CEOs, founders and VCs

#29

> “We’re all just big, complicated bags of emotion walking around.” This has been the most important discovery from my startup journey, and the topic on which I now place the greatest focus. I was in the YC batch of winter 2009 – the one that included Airbnb. It was a small batch, so we all got to know each other pretty well. There was something that really made the Airbnb founders stand out from the rest in that bat…

I'm touched by your vulnerability and openness. It reminds me of a client who had built a billion dollar company and wanted my help building his next one. My immediate sense was that that was not really why we were talking or why he was here. We kept going and eventually I challenged him asking whether he had really built a billion dollar fortress to never need to be vulnerable. He broke down and we went deep, uncovering some of the deepest trauma I'd seen someone go through when they were 4 years old. From there, everything shifted and things took a very different direction. It's those kinds of insights, when as you say "as my healing journey has progressed, any ambitions I held to achieve business success on par with the Airbnb founders has faded, and been eclipsed by the realisation in order to anything really well – from running businesses and leading social/political movements, to simply having successful friendships/relationships, a healthy family life and a physiologically healthy body – a healthy emotional foundation is of prime importance.", once we really get in touch with our inner world, things shift dramatically and what has meaning to us changes. That doesn't mean that we don't want to to continue having a meaningful contribution to the world, but the sense of ego-striving that is often just a mask for our wounds can gently fall away and allow us to walk through life a little more freely.

My learning has been whether you get to the billion dollar level or not, the untouched wounding eventually comes through and takes its toll if it stays unaddressed. It's stories like yours and the one I've described that make coaching the most meaningful thing I've done in my life to date.

Re: Takeaways from coaching CEOs, founders and VCs

#30

> “We’re all just big, complicated bags of emotion walking around.” This has been the most important discovery from my startup journey, and the topic on which I now place the greatest focus. I was in the YC batch of winter 2009 – the one that included Airbnb. It was a small batch, so we all got to know each other pretty well. There was something that really made the Airbnb founders stand out from the rest in that bat…

Thank you for this. It made a whole lot of difference today.
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