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Counterfeits on Amazon cost Warren bird feeder business $1.5M

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Re: Counterfeits on Amazon cost Warren bird feeder business $1.5M

#121

Their quality control, or lack thereof, also extends into Prime Now. It is now a game when I get a Prime Now delivery: what did they replace without telling me, what products did they get wrong, and most critically: what did they overbill me for? It's now to a point I weigh everything coming in, and over half of the items are off weight, some egregiously so (0.2 oz of jalapeno, but billed for 1 pound; .5 pound of chi…

Why are you buying food on Amazon? It’s kind of weird.

Re: Counterfeits on Amazon cost Warren bird feeder business $1.5M

#122
post #89

>>In a statement on its website, Amazon also said its employees “work hard every day to help ensure all products offered in our store are safe and authentic.” Bullshit. The front line employees that receive inbound product don't enforce any policy and actually Amazon encourages to deal with disputes only after a product is sold, shipped and a customer complains. That's the Bezos way. Fact. Let's discuss grocery produ…

I bought a product on Amazon this Christmas that was completely fake. It was "sold by Amazon" but didn't even have the same label as the brand I had ordered. I complained to Amazon and they just gave me a refund without requiring that I return the product (I ended up just throwing it out). I suspect that they knew the inventory was tainted but figured the cost of dealing with noisy customers like me is less than the…

It's a lot worse. I bought an RCA minifridge, "sold by amazon." 10 months later the compressor starts clicking. I check the "RCA" manual - it's clearly written by a non-native speaker in broken engrish. Nor does RCA make this model apparently. The listing now has the same fridge with a different logo on it.

I complain to Amazon that it's counterfeit, and need a refund despite it being 10 months later. I ship it back, get a refund less than purchase price. They charged me a restocking fee. They're now going to sell it used.

They know it's fake - they knowingly sell fake things.

I just use walmart.com now. I spent ~80k on Amazon over the last decade, and they will never get another penny from me, even if they fix this. My two brothers stopped using amazon too. And my wife. Walmart has most things Amazon does, as a first seller. Their 3rd party sellers are the same as amazon - just less of them. Because walmart actually investigates and kicks people off for selling fakes. Amazon literally knowingly sells fakes themselves. Prices are same or less. If I want aliexpress, I'll buy there. But I don't.

Re: Counterfeits on Amazon cost Warren bird feeder business $1.5M

#123

Earlier quoted context omitted.

I just searched for an item and had no trouble selecting a "seller" filter for Amazon.com; on what basis are you making this claim?

I just searched for "toyota oil filter", "logitech mouse", and "play yard", and I never got an option on the left side to restrict the search results to a specific seller.

Filtering by seller doesn't show up consistently-- I've yet to identify what exactly the pattern is, but, once you've drilled down far enough into their search results, it usually shows up for me.

It very rarely shows up for me after a general search (from the search bar on the Amazon homepage), though-- for example, if I search for "T-shirt" from the homepage, I can't filter by seller, but, if I drill down to the "Men's Shirts" category in the left-hand bar on that search results page, I can filter those results by seller (and select "Amazon.com" to see things they claim they're selling themselves).

Re: Counterfeits on Amazon cost Warren bird feeder business $1.5M

#124

I'm thinking this will be one of the ways that Amazon can be "disrupted." If Walmart (for example) re-tooled their online platform such that they kept counterfeits out and rapidly identified bad actors, the trust in their platform could grow against the name recognition of Amazon. At that point Amazon would be stuck playing catch up and that makes it hard to innovate. Also, its possible a completely new brand could b…

Ironically, it looks like Walmart tries to out-amazon Amazon. They allow third-party sellers, etc.

I stopped shopping at Newegg quite some time ago because the explicit reason I was coming to them is not to buy from third-party sellers.

Re: Counterfeits on Amazon cost Warren bird feeder business $1.5M

#125

Their quality control, or lack thereof, also extends into Prime Now. It is now a game when I get a Prime Now delivery: what did they replace without telling me, what products did they get wrong, and most critically: what did they overbill me for? It's now to a point I weigh everything coming in, and over half of the items are off weight, some egregiously so (0.2 oz of jalapeno, but billed for 1 pound; .5 pound of chi…

> It's now to a point I weigh everything coming in Instead of just not using the service? If it's not bad enough for you to stop then Amazon seems to be making a good business decision.

Time investment to weigh and verify incoming items (did they mistakenly buy green cabbage instead of romaine?) is still significantly less, even when factoring in the 5 or 6 taps to refund orders via my phone.

I've tried the other services (Instacart, local stores) but they are even _worse_.

Re: Counterfeits on Amazon cost Warren bird feeder business $1.5M

#126
post #121

Their quality control, or lack thereof, also extends into Prime Now. It is now a game when I get a Prime Now delivery: what did they replace without telling me, what products did they get wrong, and most critically: what did they overbill me for? It's now to a point I weigh everything coming in, and over half of the items are off weight, some egregiously so (0.2 oz of jalapeno, but billed for 1 pound; .5 pound of chi…

Why are you buying food on Amazon? It’s kind of weird.

Amazon has Prime Now, a grocery delivery service mostly via Whole Foods and a few other stores in major metro areas. Grocery delivery isn't anything new in big cities, but their UI and selection is far above anyone else.

(Unfortunately.)

Re: Counterfeits on Amazon cost Warren bird feeder business $1.5M

#127

I'm thinking this will be one of the ways that Amazon can be "disrupted." If Walmart (for example) re-tooled their online platform such that they kept counterfeits out and rapidly identified bad actors, the trust in their platform could grow against the name recognition of Amazon. At that point Amazon would be stuck playing catch up and that makes it hard to innovate. Also, its possible a completely new brand could b…

I think they should be disrupted with a decentralized solution where people buy and produce locally. None of this garbage sold en masse

I guess someone should produce the GPU I want “locally” as well? Or maybe my vaccines? It seems like you have a computer to post this (in which 0% of the parts are made “locally”) so maybe you should practice what you preach.

Re: Counterfeits on Amazon cost Warren bird feeder business $1.5M

#128
post #89

>>In a statement on its website, Amazon also said its employees “work hard every day to help ensure all products offered in our store are safe and authentic.” Bullshit. The front line employees that receive inbound product don't enforce any policy and actually Amazon encourages to deal with disputes only after a product is sold, shipped and a customer complains. That's the Bezos way. Fact. Let's discuss grocery produ…

I bought a product on Amazon this Christmas that was completely fake. It was "sold by Amazon" but didn't even have the same label as the brand I had ordered. I complained to Amazon and they just gave me a refund without requiring that I return the product (I ended up just throwing it out). I suspect that they knew the inventory was tainted but figured the cost of dealing with noisy customers like me is less than the…

I buy so much stuff on amazon, and have never had a fake anything. Can you give more detail? I’d love to know at least what kind of product it was.

Re: Counterfeits on Amazon cost Warren bird feeder business $1.5M

#129
post #60

Earlier quoted context omitted.

In a few years, Alibaba will have a better reputation than Amazon.

Based on what? No name brands, just loads and loads of direct from factory crapware and knock offs in all shapes and sizes.

When it comes to electronics and plastic wares, most of the stuff on Amazon is just white label products from Alibaba suppliers. Most of the time the same stock photos are used in both the Amazon and AliExpress listings.

Re: Counterfeits on Amazon cost Warren bird feeder business $1.5M

#130
post #114
post #104

Earlier quoted context omitted.

Not trying to be snarky, genuinely interested: what are the advantages of the superior movement?

The gears are manufactured to better tolerances. This means they make a lot less noise. A cheap movement can be heard across the room, a Seiko is silent. Because the parts fit better, there is less friction. Less of a load on the motor means the battery lasts much longer in a Seiko. They also keep time better.

A great deal of their reputation is based on their ability to produce precise quartz movements, ostensibly resistant to temperature changes, etc.
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