Boeing was still promising end of year FAA certification for 737 Max as recently as early December. Around that time, they had a spokesperson on CNBC who was asked directly how the outstanding steps (which indicated February at the earliest) aligned with their end of year statements and the position was essentially, 'we've been saying end of year and end of year could still happen.' When your brand is suffering a cri…
At this point, management probably cannot get good information about the state of projects. When a company creates a culture of sweeping problems under the rug, and then tries to go back and change that, it creates an impossible situation for people at all levels of the hierarchy. Where management once told people it was OK to hide things from them, now they've changed the rules and are telling them, hey, show us all…
There is also the need for an organisation wide culture built on processes, procedures and channels that then enables the company to quickly and efficiently find solutions to these kind of problems.
When a company for a long time has being building a culture of ignoring problems, the effort required to rebuild that problem solving culture is massive.
It is not helped by the fact that the individuals holding the power at the different levels within the organisation tend to be the ones who oversaw the demise of that engineering culture in the first place.