Live data from Hacker News

Apple's products are getting harder to use, ignore principles of design (2015)

jnd.org

361–370 of 509 posts

Re: Apple's products are getting harder to use, ignore principles of design (2015)

#361
post #326

Earlier quoted context omitted.

Apple's "services" apps–App Store, Music, Podcasts, TV–are the worst apps on the platform, period. They're so awful that I cannot understand how a sane developer could ship something like that.

May I add — shudder — Books.app: http://macos-design-review.com/books.html

Wow. Thank you for this!

My recent gripe is the Recent list: https://grumpy.website/post/0Spuij-7C

Re: Apple's products are getting harder to use, ignore principles of design (2015)

#362
post #331

The iPad was my gateway into the Apple orchard. I had never purchased an Apple product until about a decade ago, when I got the first Retina iPad as a gift for someone who didn’t use computers. I was so impressed by how intuitive the device and OS was for them, that I installed macOS in a VM on Windows to try iOS development. I fell in love with macOS (back during Lion) shortly before getting my first MacBook and lea…

I fully agree, there is a steady decline in usability and its a bloody shame because for years the usability is what set Apple apart from the others. A few things which hugely annoy me; - Saving a photo from iMessage.... the option has disappeared. I get a popup to airdrop the file, interact with some apps and a huge copy button. In fact, I can scroll down in this menu but there is not a single visual indicator that…

#3: just hold and drag immediately. This is how d&d works anywhere in the system. No need for a special action.

One caveat is that you have to drag away from the context menu.

Re: Apple's products are getting harder to use, ignore principles of design (2015)

#363
post #58
post #25

I never owned an iOS device personally and when I offered my help to an older relative who wanted to bookmark a page on their home screen, it took me like 10 minutes to find out that I have to scroll horizontally on that Safari share menu. Due to the auto-hiding scrollbar and no cut off icons to the right, I had no idea that scrolling horizontally was possible. This gets worse whenever I see new Apple keynotes about…

I was so confused and panicked once I accidentally overwrote some text from an important note on an iPhone. For a few minutes I desperately searched for any menus, long presses, weird nearly hidden menus, finger gestures etc. but couldn't discover anything . Apparently there was no way to undo! After some googling I found out you have to shake the phone a few times. Seriously? I think there must be a lot of people wh…

Apple think if people panic they will shake they phone. Really clever

Re: Apple's products are getting harder to use, ignore principles of design (2015)

#364
post #348

Earlier quoted context omitted.

> If Steve Jobs had followed user preference he'd have made a faster flip phone. Actually, would this be so bad?

This is a take that I had never considered. Given our apocalyptic predicament, perhaps faster horses would have been the better choice... What a twist.

Being stuck in a city traffic then answer might be:

Faster horses? YESSSSS !!! ;)

Re: Apple's products are getting harder to use, ignore principles of design (2015)

#365
post #25

I never owned an iOS device personally and when I offered my help to an older relative who wanted to bookmark a page on their home screen, it took me like 10 minutes to find out that I have to scroll horizontally on that Safari share menu. Due to the auto-hiding scrollbar and no cut off icons to the right, I had no idea that scrolling horizontally was possible. This gets worse whenever I see new Apple keynotes about…

A couple of decades ago I worked at a company that had about 200 Mac's and a similar number of PC's. One of our favorite practical jokes was to disable the mouse on Mac's. The victim quite literally could not do a thing with the computer until the mouse was re-enabled. In sharp contrast to this most Windows users could function reasonably well without the mouse. This, of course, was a long time ago. My guess is that…

I’ve had to navigate windows without a mouse a few times while troubleshooting a problem. It’s not too bad with the windows key, tab and arrow.

I had to use the key map once to type without a working keyboard. That was bad.

Re: Apple's products are getting harder to use, ignore principles of design (2015)

#366

New gestures introduced in iOS 13: Copy: three-finger pinch Cut: three-finger double pinch Paste: three-finger pinch out (expand) Undo: three-finger swipe left (or three-finger double tap) Redo: three-finger swipe right Shortcut menu: three-finger single tap

This is fucking horrible. Worth an episode in Silicon Valley horrible. What I hate most about the new Apple devices is that I always do something that produces a gesture or a hidden function. Grab iPhone quickly by the sides - get a screenshot. Swipe with four fingers looking North shaking - get something else. Who the hell needs all this crap?

I could make a similar comment about how keyboard shortcuts are "fucking horrible".

> Who the hell needs all this crap? Who the hell needs keyboard shortcuts?

Re: Apple's products are getting harder to use, ignore principles of design (2015)

#367

The iPad was my gateway into the Apple orchard. I had never purchased an Apple product until about a decade ago, when I got the first Retina iPad as a gift for someone who didn’t use computers. I was so impressed by how intuitive the device and OS was for them, that I installed macOS in a VM on Windows to try iOS development. I fell in love with macOS (back during Lion) shortly before getting my first MacBook and lea…

"I had to enter the Apple/iCloud account credentials multiple times at different points before it stopped asking me to sign in again"

Yes! What on earth is this for? My girlfriend picked up an iPhone after a series of awful Android phones and it's still sitting on her desk in a half-setup state a few days later because she got frustrated inputting her iCloud credentials constantly for god-knows-what and dismissing unhelpful help messages. Next she's gonna ask me how to migrate her pictures to the new phone and I've no idea what to tell her ...

Re: Apple's products are getting harder to use, ignore principles of design (2015)

#368
post #349
post #248

Earlier quoted context omitted.

I only make configurable things that MUST be configured. I've long learned that my audience when it comes to handling software for better or worse has the average intelligence approaching that of my cat. Not trying to insult here. Just general observation

> Not trying to insult here. Just general observation Sorry, still an insult. But ok. So your users have the intelligence of a cat and are generally really helpless with your software. Then the obvious way forward is to include non-discoverable features, hard-to-read text and extra-confusing mouse gestures...?

Sorry, still an insult.

Sorry I believe it is not because I did say "when it comes to software". I freely admit to being an imbecile in Quantum Chromodynamics. Same goes with my users. Many of them are actually lawyers, dentists and other rather well off people. I am sure they're intelligent in many fields. But for many of them the software is not their cup of tea. That's just life and I do not see too many Leonardo Da Vincis walking around.

"Offering them hard to read text will help" - well I appreciate your sarcasm but allow me configurable option to ignore it ;)

Re: Apple's products are getting harder to use, ignore principles of design (2015)

#369
post #312

Earlier quoted context omitted.

Oh, you want to updates your apps? That's easy. Open up the App Store and then click on your profile picture. Wait, what?

Haha I have for the past few months wondered where the "update" list had gone in the new App Store. Thanks for the help :) That is of course the most natural place to put that information - said no one ever.

“Upcoming Automatic Upgrades > 82”

Something must be going wrong here. It doesn’t appear the ‘automatic’ part of that is working :P

Re: Apple's products are getting harder to use, ignore principles of design (2015)

#370

Earlier quoted context omitted.

The inclusion of the Arcade tab on the App Store has pushed this change. I'm guessing that Apple feels like most people don't really update apps manually and just do an auto-update.

Presumably they have real stats not just guesses, but still, seems like a dumb place to move it to without any indication/affordance.

They could put an Update Applications pane in the Settings application - like next to the Software Update pane...
Post reply on HN