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Apple's products are getting harder to use, ignore principles of design (2015)

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Re: Apple's products are getting harder to use, ignore principles of design (2015)

#312

The iPad was my gateway into the Apple orchard. I had never purchased an Apple product until about a decade ago, when I got the first Retina iPad as a gift for someone who didn’t use computers. I was so impressed by how intuitive the device and OS was for them, that I installed macOS in a VM on Windows to try iOS development. I fell in love with macOS (back during Lion) shortly before getting my first MacBook and lea…

Oh, you want to updates your apps? That's easy. Open up the App Store and then click on your profile picture. Wait, what?

Haha I have for the past few months wondered where the "update" list had gone in the new App Store. Thanks for the help :) That is of course the most natural place to put that information - said no one ever.

Re: Apple's products are getting harder to use, ignore principles of design (2015)

#313
post #7

I feel that for OSX, everything past Mavericks has been a downgrade. What's the point in having a beautiful hiDPI display if you're going to flatten all UI elements into a solid color?

I think the UI looks great on Retina displays. The main point for me is the smoother fonts. It's extremely crisp. I also loved the Windows 2000-style UI which was almost pixel perfect. I guess that's why I love Apple's new design direction.

Re: Apple's products are getting harder to use, ignore principles of design (2015)

#314

Earlier quoted context omitted.

You get that and then accepting it deletes a large portion of the text.

That's what Undo Typing does...

He's complaining that Undo is overly agressive, given that there's no (obvious) redo function.

Re: Apple's products are getting harder to use, ignore principles of design (2015)

#315
post #204

Earlier quoted context omitted.

Probably, but you do not necessarily expect half your text to disappear when you click accept right?

When a message pops up asking me if I want to undo my typing and I click yes, I do in fact expect the text I typed to disappear.

He's complaining that Undo is overly agressive, given that there's no (obvious) redo function.

Re: Apple's products are getting harder to use, ignore principles of design (2015)

#316
post #25

I never owned an iOS device personally and when I offered my help to an older relative who wanted to bookmark a page on their home screen, it took me like 10 minutes to find out that I have to scroll horizontally on that Safari share menu. Due to the auto-hiding scrollbar and no cut off icons to the right, I had no idea that scrolling horizontally was possible. This gets worse whenever I see new Apple keynotes about…

A couple of decades ago I worked at a company that had about 200 Mac's and a similar number of PC's. One of our favorite practical jokes was to disable the mouse on Mac's. The victim quite literally could not do a thing with the computer until the mouse was re-enabled. In sharp contrast to this most Windows users could function reasonably well without the mouse. This, of course, was a long time ago. My guess is that…

There's a much more evil prank than that:

A user was having a really bizarre problem: They could log in when they were sitting down in a seat in front of the keyboard, but when they were standing in front of the keyboard, their password didn't work! The problem happened every time, so they called for support, who finally figured it out after watching them demonstrate the problem many times:

It turned out that some joker had rearranged the numbers keys on the keyboard, so they were ordered "0123456789" instead of "1234567890". And the user's password had a digit in it. When the user was sitting down comfortably in front of the keyboard, they looked at the screen while they touch-typed their password, and were able to log in. But when they were standing in front of the computer, they looked at the keyboard and pressed the numbers they saw, which were wrong!

Re: Apple's products are getting harder to use, ignore principles of design (2015)

#317

Earlier quoted context omitted.

Oh, you want to updates your apps? That's easy. Open up the App Store and then click on your profile picture. Wait, what?

I feel that this is a dark-pattern to force users to enable automatics updates.

They just needed the space previously occupied by "Updates" to promote their "Arcade"

Re: Apple's products are getting harder to use, ignore principles of design (2015)

#318

Earlier quoted context omitted.

As someone who does product design for a living and has used an iPad for almost 10 years now, I still get so confused with the Slide Over multitasking. There's no discoverability at all for this. You have to read the manual and memorize the gestures. Absolutely mind-blowing that they've made something this confusing. I know when people say "it's like they don't even use their products" it is usually hyperbolic, but I…

It's a nightmare as well if you're trying to multitask an app that isn't in your dock. Often I'll have to do this dance of tap home, open the app I want on the side, it opens full screen switch back to that app and then drag it GENTLY to the place I want.

You used to be able to start dragging an icon from the home screen, use your other hand to open another app, then drop the dragged app over it to start split screen, but they nerfed it in iOS 13 for some reason. Completely undiscoverable of course, but at least it sped things up slightly. Having to open the second app full screen and then drag the other out of the dock's "recent" segment is just so clunky.

You can also drag an icon out of the search UI when you're in another app, but only if you have a keyboard attached, because other than Cmd+Space there's no longer a way to access Spotlight without going back to the home screen.

Absolutely bonkers.

Re: Apple's products are getting harder to use, ignore principles of design (2015)

#319
After a lifetime use of Android and Windows I switched a month ago to Catalina MacOS, as my very first mac experience. The experience has been amazing so far, at the moment of unlocking I instantly fell in love with the instantness of the logging in. On windows this will, always, take atleast 1 second of black screen.

While I am relatively up to speed with most basic things of this OS, I must admit that I severely underestimated the scope of change. All the tiny things, like copy pasting a snipping tool screenshot into a chat, or just saving a file to a certain location, need another approach. I enormously miss the omnipowerful CTRL x/c/v combination windows had, and I still have a hard time teaching my motorics to differ between the CTRL and CMD and OPTION when manipulating the cursor. Also the WINDOWS LOGO BUTTON + arrow keys, to move screens around the display is missing and I need to buy an App for that. The price seemed to be around 8eu for a 2 year license but I'd wager that'd be pretty default behavior for an OS - even Ubuntu has it. Though it's somewhat refreshing to buy an app and knowing you're not still the product, but I expected to be their either way.

Overall I really do love the experience on Mac and I think that in a year's time I am above and beyond my productivity on Windows. Also one thing I'd like to commend Apple for is the readability of their privacy policy regarding their use of data for advertising.

Re: Apple's products are getting harder to use, ignore principles of design (2015)

#320
post #140
post #133

I have a desktop Windows only product that I sell (10s of thousands of clients). It does not have the most eye pleasing UI design but it is very functional and ergonomic. All possible actions are clearly visible and / or discoverable. And every action can be accessed in less clicks then in any of competitor's products. I actually get some praises for it. Still every once in a while I get support email telling me that…

> beauty trumps usability/ergonomics. That can not possibly come from a UI designer. Usability is always first, and it’s possible to make it look good while maintaining a11y/usability properties.

>Usability is always first

There are a lot of UI designers that missed that memo.

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