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Apple's products are getting harder to use, ignore principles of design (2015)

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Re: Apple's products are getting harder to use, ignore principles of design (2015)

#101

Fearing (correctly) that the laptop I had refurbished for my mother was soon to die, I bought her an iPad. She is not in any way computer literate and dislikes change. Surely, I thought, they would have some "cheat sheets" available to boil down the basics. I bought a few on Amazon and found them to be either insufficient or crowded with esoterica. So I set about making a set of laminated cheat sheets of my own, with…

Would you mind sharing your cheat sheets? I know others who might benefit.

Re: Apple's products are getting harder to use, ignore principles of design (2015)

#102
post #58
post #25

I never owned an iOS device personally and when I offered my help to an older relative who wanted to bookmark a page on their home screen, it took me like 10 minutes to find out that I have to scroll horizontally on that Safari share menu. Due to the auto-hiding scrollbar and no cut off icons to the right, I had no idea that scrolling horizontally was possible. This gets worse whenever I see new Apple keynotes about…

I was so confused and panicked once I accidentally overwrote some text from an important note on an iPhone. For a few minutes I desperately searched for any menus, long presses, weird nearly hidden menus, finger gestures etc. but couldn't discover anything . Apparently there was no way to undo! After some googling I found out you have to shake the phone a few times. Seriously? I think there must be a lot of people wh…

The gesture is now a two-finger swipe back. For some reason Apple couldn’t be bothered to add an “undo” to the cursor dialogue though.

Re: Apple's products are getting harder to use, ignore principles of design (2015)

#103

Earlier quoted context omitted.

> Due to the auto-hiding scrollbar and no cut off icons to the right, I had no idea that scrolling horizontally was possible. This appears to be fixed on iOS 13. Actions are now arranged vertically. The app bar above the actions still scrolls horizontally but it now hints at that by cutting off icons.

Now due to the auto-hiding scrollbar and no cut-off list items to the bottom, people have no idea that scrolling vertically is possible https://tyler.io/perfectly-cropped/ But at least we've rotated the problem by 90 degrees :P

Oh I see. Didn’t occur to me because I discovered the list by coincidence. Apple indeed overdid it with all that minimalism.

Re: Apple's products are getting harder to use, ignore principles of design (2015)

#104

Earlier quoted context omitted.

I came here just to say the same thing — Apple really needs to track the statistics on success rate for text selection ... “User Selected the text they wanted first try” “User Selected the text they wanted within 30 seconds” “User Selected the text they wanted within 1 minute” “User Failed to select the text they wanted” I hit that last case probably more than 30% of the time nowadays — and very often it’s not becaus…

Maybe it’s because idiots don’t know/care about selecting text to begin with and their products are more and more targeted to them, as opposed to people why (try to) do real work on their devices as opposed to scrolling social media?

I don’t know many people who would be unable to derive value from the use of text selection on their mobile device - that should be a low percentage of the market, because everyone should be succeeding at using the functionality ...?

Re: Apple's products are getting harder to use, ignore principles of design (2015)

#105

Earlier quoted context omitted.

This comment makes no sense. Apple hasn't fundamentally changed the UI on iOS or OSX since the initial releases apart from say the iOS look & feel refresh and gestures to support iPhone X. And in the last few releases there have been almost no UI changes. It's actually one of the disappointments of the Apple platforms.

The over-reliance on gestures and other hidden things like 3D Touch is the exact problem. It's a complete about-face from their classic 90s design policies, which were about ensuring applications were fully discoverable and did not hide any state from the user.

I want to add on here—the problem isn’t gestures, it’s gestures for core functionality. Gestures should be like keyboard shortcuts—optional pathways for advanced users. It’s okay to never discover them.

I'd use macOS’s three finger trackpad swipe for switching workspaces as an example of a great gesture. It’s just one of a ton of ways to switch workspaces.

Re: Apple's products are getting harder to use, ignore principles of design (2015)

#106
Has anyone tried the free "Getting Started" sessions that Apple offers, when you buy a device? (Edit: I think they're online. In-store would be easier to learn the UI.)

Although you probably need an annual refresher.

Edit2: https://appleinsider.com/articles/17/11/06/apple-offers-30-m...

Re: Apple's products are getting harder to use, ignore principles of design (2015)

#107
post #14

Earlier quoted context omitted.

Everything past Snow Leopard . Lion was a disaster, and there is literally no feature I use that I prefer in any Mac OS created since then. What's more, the OS has become uglier and buggier. Edit: actually, I like the addition of Finder > Cut, and Finder > Rename. So, hey, there is something!

For me, Panther (10.3) was the last release where every new feature or addition was something I wanted. Spotlight and Dashboard in Tiger (10.4) were dog slow on my G3 back in the day and got disabled immediately.

But if you’d had a faster machine, would you still have disabled Spotlight?

I’d say Spotlight was a pretty big deal on the whole.

Re: Apple's products are getting harder to use, ignore principles of design (2015)

#108

I remember as a child showing my mother how to do stuff on our family Mac with OS 7.5 and being baffled that she didn't 'get' the UI. A decade ago I wrote some Cocoa stuff and read the HIG religiously. Now I'm in my 30s. I can't work out how to do stuff on my iPhone (Android makes perfect sense). mac OS, of which I have used every major version of since 6, is starting to break with the mental model I understand and i…

[deleted]

Re: Apple's products are getting harder to use, ignore principles of design (2015)

#109

Has anyone tried the free "Getting Started" sessions that Apple offers, when you buy a device? (Edit: I think they're online. In-store would be easier to learn the UI.) Although you probably need an annual refresher. Edit2: https://appleinsider.com/articles/17/11/06/apple-offers-30-m...

I think you mean the user guides.

- https://support.apple.com/guide/ipad/welcome/ipados

- https://support.apple.com/guide/iphone/welcome/ios

Re: Apple's products are getting harder to use, ignore principles of design (2015)

#110
post #58

Earlier quoted context omitted.

I was so confused and panicked once I accidentally overwrote some text from an important note on an iPhone. For a few minutes I desperately searched for any menus, long presses, weird nearly hidden menus, finger gestures etc. but couldn't discover anything . Apparently there was no way to undo! After some googling I found out you have to shake the phone a few times. Seriously? I think there must be a lot of people wh…

I once shook my phone because I was annoyed by autocorrect repeatedly messing up. The shaking undid more than half the text I had written. I couldn't find a way to redo.

"I'll show him to shake me..."
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