Earlier quoted context omitted.
Poor customer service is not exclusive to Amazon, google directly shut the product down which cannot earn search scale revenue. If you see comments below being downvoted by google PR for examples. I believe all these large cloud companies be it amazon, google or Microsoft deploy army of PR people and campaigns to downvote or try to remove comments which are critical. Especially I have seen this on HN, earlier when I…
This is the same logic my extended family uses when they tell me that their phones eavesdrop on their conversations to target advertisements. Just because it's possible and fits your narrative doesn't make it true. No brand or PR team that I've ever been near has the capacity to monitor and then manually downvote this kind of thing, even on major sites, let alone a niche news site like HN. Who has the budget for this…
Google Brass Set 2023 as Deadline to Beat Amazon, Microsoft in Cloud
621–630 of 856 posts
Re: Google Brass Set 2023 as Deadline to Beat Amazon, Microsoft in Cloud
#622Earlier quoted context omitted.
What's a 1E8? I couldn't find an explanation on its meaning.
A 100 M $ business.
0: Maybe I'll say "on the order of a hundred million" next time.
Re: Google Brass Set 2023 as Deadline to Beat Amazon, Microsoft in Cloud
#623Earlier quoted context omitted.
Funny thing about plus, reader and wave: that was the kind of stuff that people who are now in positions to make infrastructure decisions got worked up about. It's the sort of image damage that may have seemed minor and acceptable at the time that can come back with a very large multiplier in the future, especially given the kind of prominence those products once had.
This was genuinely not a factor when we signed a 1E8 deal with GCP. What was a factor: (non-exhaustive) * Access to their developers for core services * Discounts available * Quality of support * Access Controls / Audit / Budgeting * Dev Tools around Infra * Future Roadmap Not one of us ever would have chosen the shutdown of Plus/Reader/Wave as a factor. As a startup we hard pivoted in order to succeed. No surprise t…
Re: Google Brass Set 2023 as Deadline to Beat Amazon, Microsoft in Cloud
#624Earlier quoted context omitted.
> Google needs to work hard to earn customer's trust. That is the basic fundamental of doing business. Microsoft is still working their asses off because of what they have done during IE era. This. A thousand times this! Once hero of the 2000's, Google is turning into the villain; meanwhile Microsoft has embarked on their redemption storyline. Microsoft is a fantastic developer-centric company that has made their pla…
Google cloud head Kurian [1] is a former Oracle executive, how can you expect him to work differently when he has spend decades in oracle. I believe google cloud platform might be slowly turning to be similar to oracle, if things do not change to care more for users. As many people noticed google like oracle started changing their products in such a way as to have lock-in like oracle. So it’s just a matter of time wh…
Kinda make me consider the comparison with the changes to Map API pricing earlier this year. Exactly the sort of sales weasel and lawyer driven revenue booster you'd expect to have come directly out of Ellison's office...
Re: Google Brass Set 2023 as Deadline to Beat Amazon, Microsoft in Cloud
#625Re: Google Brass Set 2023 as Deadline to Beat Amazon, Microsoft in Cloud
#626Earlier quoted context omitted.
In addition to search I'd say: - Gmail - Android (and Google Play) - Drive - Maps - Chromecast - Google Home - YouTube (+Premium) are super successful.
How much money have they made off of Chromecast?
https://venturebeat.com/2017/10/04/google-has-sold-55-millio...
Anecdotally it's pretty popular with folks I know in Columbus, OH - admittedly they tend to be on the tech savvy side.
Re: Google Brass Set 2023 as Deadline to Beat Amazon, Microsoft in Cloud
#627Earlier quoted context omitted.
> Google needs to work hard to earn customer's trust. That is the basic fundamental of doing business. Microsoft is still working their asses off because of what they have done during IE era. This. A thousand times this! Once hero of the 2000's, Google is turning into the villain; meanwhile Microsoft has embarked on their redemption storyline. Microsoft is a fantastic developer-centric company that has made their pla…
Google cloud head Kurian [1] is a former Oracle executive, how can you expect him to work differently when he has spend decades in oracle. I believe google cloud platform might be slowly turning to be similar to oracle, if things do not change to care more for users. As many people noticed google like oracle started changing their products in such a way as to have lock-in like oracle. So it’s just a matter of time wh…
Re: Google Brass Set 2023 as Deadline to Beat Amazon, Microsoft in Cloud
#628No one trusts your products to stick around or has the confidence that you won't shut down their accounts overnight due to an automation thinking something is wrong.
Re: Google Brass Set 2023 as Deadline to Beat Amazon, Microsoft in Cloud
#629Earlier quoted context omitted.
> No they won't [shutter GCP]. This is ridiculous hyperbole. From the article: > The group even talked about—and eventually dismissed—the idea of leaving the market entirely That's good enough reason for anyone to get off GCP.
I suspect this is down to how it's phrased by someone who may not be familiar with strategic planning. It's common for businesses to work out several scenarios and estimate their outcomes. Then you look at the investment outcomes of those scenarios. So quite plausibly there might have been these scenarios: 1. Invest More + High Growth 2. Invest More + Low Growth 3. Maintain Investment + High Growth 4. Maintain Invest…
But Google doing it seems totally believable.
See the problem?
Re: Google Brass Set 2023 as Deadline to Beat Amazon, Microsoft in Cloud
#630Earlier quoted context omitted.
Amazon have been on HN recently for poor customer service with respect to billing for cloud services: https://news.ycombinator.com/item?id=21694835 Google could potentially win by being the least bad not the best.
Having said that, AWS also have a long track record of reversing charges where a dev fucked up and ran up a huge bill accidentally. I am _extremely_ dubious you'd ever even get a person on the phone to talk to at Google if your CI/CD pipeline or platform automation had a bug that resulted in thousands of dollars of charges racking up over a weekend. I know people who've done that on AWS and had the entire bill waived…
I've used GCP at 2 different places. One with a 10k/month spend and another with closer to 200k/month and received the same level of service. In both instances I've had direct access to engineers to get shit fixed when needed, phone/email/gchat.