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LogMeIn Acquired by Private Equity

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Re: LogMeIn Acquired by Private Equity

#181
post #63

These guys must really be pessimistic about their future if they are accepting a deal of $86/share. Their 52 week high was $96/share, and as high as $120/share last year.

looks like there was a sharp drop in late july 2018. what happened?

All tech stocks dropped then, see FB for example

Re: LogMeIn Acquired by Private Equity

#182
post #93

Earlier quoted context omitted.

Re: 1. Got it. Re: 2. It's not just subscription. Download the app (Mac or Windows) and in the options choose to create a new local vault. You'll be presented with a dialog to buy a license if you don't already have one. I get the complaints about subscriptions, but there are certainly pieces of software I am willing to pay a subscription for. One that is actively improved, secured, and is used throughout my day is o…

Hey Kyle! Been a long time paying user. 1Password has helped me help my family use better passwords. We all have local vaults, but I often recommend and help onboard companies I consult with to the hosted service. Thanks for building an awesome app!

Hi Nathan!

Thanks for the kind words. I'll make sure to pass this along to our team. It's always great when we hear positives. Sometimes the negatives can overwhelm the positive in terms of feedback.

If I can do anything to help you with the consulting side please reach out via our support team and you're welcome to ask for me. If I can't help you then I'll get you in touch with someone that is able to do so.

Kyle

1Password Security Team

Re: LogMeIn Acquired by Private Equity

#183

Earlier quoted context omitted.

Hey Kyle! Been a long time paying user. 1Password has helped me help my family use better passwords. We all have local vaults, but I often recommend and help onboard companies I consult with to the hosted service. Thanks for building an awesome app!

How would you regain access to the passwords in the local vault if the phone breaks or gets stolen and prevent them from being lost? I chose not to use a local vault because I fear those scenarios more than the cloud sync via 1Password being compromised.

You can still make backups on all platforms. So it would be a matter of restoring a backup. Typically someone with local vaults also syncs (to either iCloud or Dropbox) so in theory as long as they still have access to that account they can sign in and access their 1Password data. I'd still suggest backups in addition to that, a sync file is constantly changing, and is not an actual backup.

Hope that helps though!

Kyle

1Password Security Team

Re: LogMeIn Acquired by Private Equity

#184

A lot of discussion surrounding LastPass and alternatives, but what are some actual LogMeIn alternatives that people like?

I use AnyDesk now as TeamViewer became annoying with their need to install and things like disconnects every x-minutes. Didn't look back since.

I switched from TeamViewer to AnyDesk too. Sensible licensing, protocol compatibility between versions, Linux versions _and_ repositories... Fantastic product!

Re: LogMeIn Acquired by Private Equity

#185
post #123

Earlier quoted context omitted.

I assume you have numbers showing the total number of whiners like me are an acceptable loss, but I find dropping that feature inexplicable, honestly.

From running a service, I assume the calculation they did was simply "number of people that whine to us because they lost their self-hosted files > number of people that whine to us because we don't allow them to self-host their files".

I think this is probably the better way to look at it.

We seen a lot more "I can't access my data anymore" emails before we had our own service. Those seem to have dropped a lot, at least based on my own experience when doing support, since introducing 1Password.com.

At the end of the day, our 1Password.com solution is also more secure thanks to the Secret Key being used as well. Our local vaults are certainly secure, but 1Password.com is even more secure.

No matter what we do we will have people who don't agree with us. The best answer we can have is be able to logically explain why we have chosen to do something the way we have. Whether the user agrees or not is up to them, but we try to be able to at least explain why we chose to go a direction and hope that the explanation makes the most sense for the most people. We don't always get it right, but we certainly try our best.

Kyle

1Password Security Team

Re: LogMeIn Acquired by Private Equity

#186
post #185

Earlier quoted context omitted.

From running a service, I assume the calculation they did was simply "number of people that whine to us because they lost their self-hosted files > number of people that whine to us because we don't allow them to self-host their files".

I think this is probably the better way to look at it. We seen a lot more "I can't access my data anymore" emails before we had our own service. Those seem to have dropped a lot, at least based on my own experience when doing support, since introducing 1Password.com. At the end of the day, our 1Password.com solution is also more secure thanks to the Secret Key being used as well. Our local vaults are certainly secure…

Yeah, that makes sense, though I might have kept the self-hosting feature hidden behind a wall of "you're REALLY not going to get ANY support for this" text. Then again, the maintenance might not even be worth it.

Re: LogMeIn Acquired by Private Equity

#187

Earlier quoted context omitted.

ssh, RDP

What? How is a user supposed to show you and reproduce their problem when you're connected over SSH or RDP? Both run in a different session than the user's

Windows has a built-in remote assistance mode that uses RDP: https://support.microsoft.com/en-us/help/4026516/windows-use...

It's more of a pain than TeamViewer though.

Re: LogMeIn Acquired by Private Equity

#188

I don't understand how HN can complain about Google sucking up data and rarely if ever mention LassPass's terms of service which basically flat out state they share your info to marketers. Effectively they appear to be making money by looking at all the sites you log into via LassPass. If you're using their browser plugin I can only guess, given their Terms of Service, that they're spying on all pages, not just pages…

> Why would anyone want a password manager with this privacy policy?

Why would anyone want a cloud based, proprietary, non-free, non-oss password manager is what I really want to know.

Re: LogMeIn Acquired by Private Equity

#189
post #54

My old company used Logmein professionally to remotely manage 100s of computers for many years before switching to ConnectWise. They had a great product for a long time but some of the worse licensing decisions I've ever seen. It went from being completely free to several thousand dollars overnight without any additional features, support, etc being offered. And meanwhile development was stagnant with only weird chan…

For what it's worth, ConnectWise is also owned by private equity (Thoma Bravo). TB seems to be supporting the growth of the company.

> TB seems to be supporting the growth of the company.

PE "support growth" for forcing loans on the company with expectation they'll be paid back, which makes the company operate very differently than a VC-backed growth startup.

Re: LogMeIn Acquired by Private Equity

#190
post #132

LogMeIn Hamachi was a pretty great way of setting up a LAN over the internet for gaming. We used to play Minecraft on it all the time in college.

Is there a current (preferably free, ideally open-source) replacement that is as easy to use as Hamachi was?
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