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LogMeIn Acquired by Private Equity

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Re: LogMeIn Acquired by Private Equity

#81

Post by gk1 »

ceejayoz wrote: post #64
jmuguy wrote: post #54

My old company used Logmein professionally to remotely manage 100s of computers for many years before switching to ConnectWise. They had a great product for a long time but some of the worse licensing decisions I've ever seen. It went from being completely free to several thousand dollars overnight without any additional features, support, etc being offered. And meanwhile development was stagnant with only weird chan…

Great product, hundreds of computers for professional purposes, and "several thousand dollars" is a sticking point? Why?

(Not parent but I have experience from both sides: I regularly purchase five-figure software licenses for my clients, and help clients optimize their own pricing.)

It's about trust and expectations.

If a software company blindsides me with a 1,000% price increase overnight (or ∞%) without advance warning, then how can I trust them to warn me in advance about other major changes in the future? If they don't have the decency to give advance notice about that, can I trust them to give me advance warning before they change major features, or plan to have downtime, or plan to shut down--which becomes a real concern if they're fumbling around with pricing changes.

SSO and access management services are things I want to have zero nagging concerns or doubts about. Anything that shakes my trust in those services is enough to make me consider other options.

Re: LogMeIn Acquired by Private Equity

#82

Post by shantly »

AGKyle wrote: post #78
_def wrote: post #69

Earlier quoted context omitted.

Unfortunately 1password is the only one that doesn't give me headaches while using it cross-platform. I wish I could use an open alternative with an equal UX.

Heads up: I work for 1Password Any reason why you'd say unfortunately there? I see it as a pretty big perk rather than an unfortunately. But I would also like to understand a bit more so I can pass along any necessary feedback to our team. Thanks! Kyle 1Password Security Team

Safe to say it's:

1) It's generally preferable that open-source solutions be as capable & usable as closed-source ones, and

2) having the best option be a subscription service is very, very "ugh", as has been constantly complained about here and elsewhere.

Re: LogMeIn Acquired by Private Equity

#83

Post by urbanjunkie »

arsana wrote: post #13
lifty wrote: post #7

Bitwarden is a nice alternative. And you can self-host the server part if you want. edit: LastPass is owned by LogMeIn, that's why I mention this alternative.

LogMeIn is remote access software. The LogMeIn refers to a local machine,not a website.

In case no one mentions it, LastPass is owned by LogMeIn

Re: LogMeIn Acquired by Private Equity

#84

Post by [deleted] »

AGKyle wrote: post #78
_def wrote: post #69

Earlier quoted context omitted.

Unfortunately 1password is the only one that doesn't give me headaches while using it cross-platform. I wish I could use an open alternative with an equal UX.

Heads up: I work for 1Password Any reason why you'd say unfortunately there? I see it as a pretty big perk rather than an unfortunately. But I would also like to understand a bit more so I can pass along any necessary feedback to our team. Thanks! Kyle 1Password Security Team

[deleted]

Re: LogMeIn Acquired by Private Equity

#85

Post by [deleted] »

AGKyle wrote: post #78
_def wrote: post #69

Earlier quoted context omitted.

Unfortunately 1password is the only one that doesn't give me headaches while using it cross-platform. I wish I could use an open alternative with an equal UX.

Heads up: I work for 1Password Any reason why you'd say unfortunately there? I see it as a pretty big perk rather than an unfortunately. But I would also like to understand a bit more so I can pass along any necessary feedback to our team. Thanks! Kyle 1Password Security Team

[deleted]

Re: LogMeIn Acquired by Private Equity

#86

Post by toomuchtodo »

jacquesm wrote: post #41
AznHisoka wrote: post #6

These guys must really be pessimistic about their future if they are accepting a deal of $86/share. Their 52 week high was $96/share, and as high as $120/share last year.

A 4.3 billion USD valuation at exit is not all bad news I'd say. Better a deal at 4.3 billion than none at 5.5. I'd be laughing all the way to the bank with an exit like that and not worry too much about what could have been.

Wisdom. Valuations and multipliers are opinions and suggestions until the wire/fiat hits your account. Take the money and run.

Re: LogMeIn Acquired by Private Equity

#87

Post by beamatronic »

jmuguy wrote: post #54

My old company used Logmein professionally to remotely manage 100s of computers for many years before switching to ConnectWise. They had a great product for a long time but some of the worse licensing decisions I've ever seen. It went from being completely free to several thousand dollars overnight without any additional features, support, etc being offered. And meanwhile development was stagnant with only weird chan…

At the time I loved their product and installed it on parents machines. It was great. I was happy to pay 100 or 200 a year but they wanted way more. Stopped using it and never found an equivalent.

Re: LogMeIn Acquired by Private Equity

#88

Post by csmattryder »

gravitas wrote: post #51
lifty wrote: post #7

Bitwarden is a nice alternative. And you can self-host the server part if you want. edit: LastPass is owned by LogMeIn, that's why I mention this alternative.

I'm a +1 on BitWarden, I moved over pretty early on (paid account is only $10/yr) due to their fantastic migration page telling me point blank "LastPass may screw up special characters exporting your data" and lo and behold, my initial export had a bunch of HTML entities injected just like they said. That disclosure/warning sold me right then and there: https://help.bitwarden.com/article/import-from-lastpass/

I have a few access keys in my LastPass account that contain quotation marks as part of the secret.

Their web interface won't present the textarea field for me to copy the key for use. I'd have to resort to the export options to get the plaintext and Ctrl+F for the key.

They're AWS keys, so LogMeIn's own staff should've had the same gripes I have, but it's just not fixed yet.

I'm going to take a look at BitWarden and see if I can move over as a winter break task.

Re: LogMeIn Acquired by Private Equity

#89

Post by skrebbel »

x86_64Ubuntu wrote: post #56

Off-topic, but can anyone tell me of an instance whereby a software entity was acquired by a VC firm and things turned out great?

I don't think VCs often buy companies but PE firms sure do.

One example near me is NXP, a semicon business from Eindhoven (NL) where I live. Philips spun them out after loading them with debt,a PE firm bought them. Radical cost cutting, the usual, but they also accomplished a culture change (to some extent). As a former Philips department, the culture was very slow and bureaucratic, more akin to government than a for-profit business. The new owners made it very clear that from then on, money needed to be earned and anything that didn't contribute to that wasn't worth doing. The company became a fair bit more lean and agile as a result, pushing products and updates faster etc.

Re: LogMeIn Acquired by Private Equity

#90

Post by Semaphor »

mFixman wrote: post #18
rietta wrote: post #8

Earlier quoted context omitted.

Does it work to sync between Linux dev machine and iOS phone?

The (IMO fantastic) Android app can pull your password file directly from Google Drive and other cloud providers. I'd assume the iOS app does the same.

Keepass2Android is the name and it supports WebDav (so easy integration with for example Nextcloud)
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