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SuperShuttle is going out of business

latimes.com

101–110 of 135 posts

Re: SuperShuttle is going out of business

#101

SuperShuttle hasn't served Denver International for a while. I remember seeing their vans frequently, but I have to imagine here the new airport train as well as ride sharing ate their lunch. I haven't not used the train ever since it opened.

I use Green Ride Boulder which is the same concept as SuperShuttle but way better execution. Scheduled rides, most people get on and off at the office, but they will drop you off at your door after the office customers.

Re: SuperShuttle is going out of business

#102
post #31

Let's face it, Ridesharing ate their lunch. I was a religious SuperShuttle user until Lyft showed up - it usually cost me roughly the same amount to take a Lyft shared, I didn't have to wait on the right van to show up, and instead of winding through taking a half dozen other people home first, it often takes me straight home, or at most with a couple of stops. It's a hard world for traditional scheduled taxiing to b…

That’s what I can’t understand: how do SS rides cost so damn much. For that experience I’d expect a flat $10 fee

[deleted]

Re: SuperShuttle is going out of business

#103
post #14

When I used to fly between SFO and Boston, I would always use Knights in Boston. They are a shared van service that often has 2-3 well-planned stops per ride. I did Supershuttle once, and the length of time it took for me to get home was absurd. All the other stops just made, what should be a 30 minute ride home, absurdly long. Good riddance. Supershuttle only made sense if you have a large group and can take up most…

Vans make sense if you have a toddler in a state without an occasional trip exception but with a transit van exception. Try getting a kid to an airport...sheesh. The bus is often the only option.

We took Knights once with a 10-month-old. It made sense because we flew with our car seat. Apparently, they'll store the car seat for the ride home.

Now that we have two kids, and prefer to rent a car seat or use mass transit at our destination, we park at Logan. It costs about the same. (It also makes sense because we no longer live where Knight's services.)

Re: SuperShuttle is going out of business

#104
post #92

Earlier quoted context omitted.

I am curious how hard a problem it is for the system to figure out what side of the road the driver should be on. Could they put a little arrow or something in the UX so I could point to which side of the street I'm on? Ideally before I order the car so the dispatch algo can prioritize cars that are more likely to approach from the correct side. If the street is busy it can be hard as a pedestrian to safely get to th…

Looks like civilian GPS accuracy is 4m or so. I could imagine that dropping someone's dot in the middle of a street, and then a driving having to guess which side of the street the error is coming from.

...or know that even numbers are on one side of the street and odds on the other as happens (I'd guess) everywhere.

Re: SuperShuttle is going out of business

#105
In the mid 1990s, I commuted from San Diego to SF for a tech lead job on an AI project. Super Shuttle at the time worked very well for me, even though I typically lost twenty minutes waiting forthe van drop offs before my drop off point. With a 6am flight, I arrived at the office earlier than almost all my local colleagues. Yeah, today, I would use Uber or Lift.

Re: SuperShuttle is going out of business

#106

Very interesting in that SuperShuttle was sold to a PE firm specializing in distressed assets in September. This bankruptcy was likely already a given at that time.

Came here to say this. I'm not sure their bankruptcy was a given at the time, but I do wonder how much money they took out of the deal in exchange for cheap debt that the company is now defaulting on.

Franchisees took on all the risk here - how does the parent go bankrupt unless it was a debt-based grab?

Re: SuperShuttle is going out of business

#107
post #31

Let's face it, Ridesharing ate their lunch. I was a religious SuperShuttle user until Lyft showed up - it usually cost me roughly the same amount to take a Lyft shared, I didn't have to wait on the right van to show up, and instead of winding through taking a half dozen other people home first, it often takes me straight home, or at most with a couple of stops. It's a hard world for traditional scheduled taxiing to b…

I had just started using the local Coach airport shuttle because it was so convenient and have begun to travel more. It announced it was shutting down a week or so ago for the same reasons. Ridesharing will cost me double each way or risk leaving my car at the airport. I'm beginning to dislike Lyft and Uber. When I was in Vegas it wasn't even worth using them. The lined up procession of cabs is more convenient than t…

McCarran taxi lines in Vegas can be pretty awful. However, ride-share pickup also doesn't really work well at airports where personal pickup/dropoff is already a total mess. One of the things you see happening is rideshare pickup being pushed out to locations away from the terminals.

I'm mostly at the point where I do whatever is most convenient and don't worry too much about the cost. At home, I usually just reserve a car.

Re: SuperShuttle is going out of business

#108
post #95

Earlier quoted context omitted.

I had just started using the local Coach airport shuttle because it was so convenient and have begun to travel more. It announced it was shutting down a week or so ago for the same reasons. Ridesharing will cost me double each way or risk leaving my car at the airport. I'm beginning to dislike Lyft and Uber. When I was in Vegas it wasn't even worth using them. The lined up procession of cabs is more convenient than t…

> The lined up procession of cabs is more convenient than trying to find the one car you're supposed to get into, Lyft has a new feature (I forget what it's called) where instead of directly matching with a specific driver, you get a four-digit number and then stay in line and get in the car when your turn comes. At that point you match with the driver using the number you got.

I haven't seen that yet but it makes a lot of sense. 1:1 matching at a busy airport doesn't really scale. It's one reason I tend to default to cabs flying into airports (and usually take an Uber/Lyft on the return).

Re: SuperShuttle is going out of business

#109
More than once I had a SuperShuttle driver tell me their credit card machine wasn't working. When I told them I didn't have cash, they'd insist we stop at the ATM on the way home. When I pointed out that the website where I booked plus the outside of the actual van we were in said they accept Visa, they'd really get in a huff. Always magically had paper credit card slips, though. Some of them really sounded vaguely threatening, with the Always Sunny style implication that I needed them to get home. Lucky for me I'm a reasonably large guy and could've just called a cab if needed - I'm sure their shtick worked on a lot of foreign travelers and people who felt intimidated or wanted to avoid confrontation.

For all the hate that Uber gets, I'll always appreciate them for being the first mode of transportation where you have some form of recourse against your driver via ratings/complaints, so the driver has an incentive not to be a total scumbag.

Re: SuperShuttle is going out of business

#110

> In November, Lyft, Uber and taxis were relegated to a pickup lot next to Terminal 1; travelers can either walk there or wait for an airport shuttle to ferry them. I really hate cities that do this.

They don't really have a choice. Boston had the same problem and moved the pickup to Central Parking.

It's not really that bad although I'm sure at least somewhat confusing to arrivals familiar with the airport. I did one of my rare drive-ins to the airport last week--usually get a car--and I walked by the pickup area on the way to parking. It's well-marked and is no further away than most of the parking is. (Doesn't need a airport shuttle.)

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