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Matt Cutt's thoughts on Google Bing Debate

mattcutts.com

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Re: Matt Cutt's thoughts on Google Bing Debate

#2
I haven't got much to add since I've expressed my views previously, plus this blog post does a good job of calmly pointing out the issues. It's worth emphasising the penultimate paragraph from the blog post since I feel it's key here though:

"Since people at Microsoft might not like this post, I want to reiterate that I know the people (especially the engineers) at Bing work incredibly hard to compete with Google, and I have huge respect for that. It's because of how hard those engineers work that I think Microsoft should stop using clicks on Google in Bing's rankings. If Bing does better on a search query than Google does, that’s fantastic. But an asterisk that says "we don't know how much of this win came from Google" does a disservice to everyone. I think Bing's engineers deserve to know that when they beat Google on a query, it's due entirely to their hard work. Unless Microsoft changes its practices, there will always be a question mark"

I agree with this entirely. Given Bing's resources, it seems bizarre that they were relying on Google's results even a little bit. And until they sort this issue out, I definitely agree that it's difficult to know when to give credit to Bing.

(Plus it's made all the more difficult considering that Bing keep sort of denying this whole mess, despite the quite conclusive proof. I suspect that if they do stop using Google's results, we won't know about it considering the hole that Bing have dug themselves with their denials. Ah well, que sera sera).

Re: Matt Cutt's thoughts on Google Bing Debate

#3
Let’s take that thought to its conclusion. If clicks on Google really account for only 1/1000th (or some other trivial fraction) of Microsoft’s relevancy, why not just stop using those clicks and reduce the negative coverage and perception of this? And if Microsoft is unwilling to stop incorporating Google’s clicks in Bing’s rankings, doesn’t that argue that Google’s clicks account for much more than 1/1000th of Bing’s rankings?

My take on this is quite the opposite. If MS thinks they're doing nothing wrong, they shouldn't stop. They should do what is best for their customers.

Reversing what they do now because Google "caught" them, would IMO, imply they were doing something wrong and got caught.

I personally think what Bing is doing is great. I regularly use Bing and Google. I wish there were a streamlined way for me to broadcast to both of them... "for search term X this is the relevant link!"

MS has found a way to do this, and as long as its opt-in, I like it. I wish Google had the same (although I do realize that since Google owns so much of the traffic it is less of an issue for them -- its a net loss in terms of the flow of information).

But maybe a question for Matt... Can you and MS work together for a toolbar that does just this for both engines?

As a user this isn't a matter of Bing copying Google or not. But its about the fact that search relevance still kind of sucks. I feel like I can make the search experience better, especially in those occassions when I go to your competitors site.

Re: Matt Cutt's thoughts on Google Bing Debate

#5
I think Matt lays out a strong argument for why they have made such a stink. And it sounds like a pretty compelling defense for their actions to go public.

But...

1) I think they will regret it bigtime when all the attention they are causing makes the bored government officials poke their head in and realize that at a macro level, neither Bing nor Google does anything to protect user search privacy.

2) I think Google has more to lose by bringing this to light than they have to win. Despite Matt's defense, it's hard to see it as anything other than being petty and pedantic. But this is there response to anything that threatens their search pageviews, and that's understandable even if erroneous.

They should focus on trying to be innovative again, that was the Google I respected.

Re: Matt Cutt's thoughts on Google Bing Debate

#6
Oh man. That research paper he quoted strongly indicates that MS is specifically targeting Google.

I was totally wrong. Bing are copying Google. I'm sorry (I am the "What on earth are Google thinking" author).

I still think the honeypot experiments didn't support the conclusion. But this paper coupled with Bing's lacklustre pseudo-denial strongly indicates that my view of events was not accurate and that Bing were indeed blatantly piggybacking off Google's hard work.

I'm really disappointed. I gave Bing the benefit of the doubt, saw that there was another conclusion which explained Google's observations and I advocated that. But now it really looks like MS overstepped the mark and were deliberately picking out Google URLs in order to use signals from Google's algorithms to improve Bing.

That really is cheating.

edit: although still it's not conclusive. I don't know what to think now. I think I should stick to writing code :)

Re: Matt Cutt's thoughts on Google Bing Debate

#7
Matt's assertion about "Suggested Sites" sending this data seems to be conjecture. I ran some packet captures and didn't find anything of that kind.

However, if you install the Bing Toolbar then it does send URL clickstream data. It explicitly asks you beforehand if you want to send info about "the searches you do, websites you visit..." though.

Full post: http://projectgus.com/2011/02/bing-google-finding-some-facts...

Re: Matt Cutt's thoughts on Google Bing Debate

#8
post #6

Oh man. That research paper he quoted strongly indicates that MS is specifically targeting Google. I was totally wrong. Bing are copying Google. I'm sorry (I am the "What on earth are Google thinking" author). I still think the honeypot experiments didn't support the conclusion. But this paper coupled with Bing's lacklustre pseudo-denial strongly indicates that my view of events was not accurate and that Bing were in…

In the spirit of completeness, the paper says they use Google, Bing, and Yahoo.

But the paper doesn't say this is what Bing uses. Looks like it, but we should be clear. This is MSR, not Bing.

Good paper though. But it is another example of MS actually not thinking its bad. They published a paper on this where they spell out how MSR would do this. Did people in the academic community protest that this would be copying if implemented?

Re: Matt Cutt's thoughts on Google Bing Debate

#10
post #4

I am still amazed that Goggle even looks at or cares about Bing results. That is not a good sign. It makes them look vulnerable. PS: I haven't checked out our competitors pages for months, too many ideas of my own.

Check your competitors page right now. It will take you less time than reading the next post on Hacker News, and what you find may (or may not) surprise you. That consulting tip is on the house. :-)
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