The problem often isn't ability to automate. It's that the workers closest to the problem have an overwhelming disincentive to automate. Suppose I have a low-level job in Peloton operations. Our Phalange Team must ensure that, before a bike's in-home delivery date is confirmed, the delivery technician has placed an internal order for a left phalange. Each of us spends all day navigating between the Sales app and the…
A failure of capitalism when less work and more productivity is a bad thing.