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Rapportive (YC S10) adds Facebook: like, comment, and add friends from Gmail

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Re: Rapportive (YC S10) adds Facebook: like, comment, and add friends from Gmail

#11

Post by adhipg »

rahulvohra wrote: post #6
adhipg wrote: post #2

Rapportive is one great tool that's iterating pretty quickly! Looks like someone is putting the VC/angel money to great use. It's the one reason that I don't use Sparrow instead of GMail. However, the main question again: how will they earn money?

The plan is to go freemium: build an amazingly useful product, and charge money for premium features. I know that startups very commonly say that this is their plan. We've thought very hard about what makes freemium work: http://blog.rapportive.com/is-freemium-right-for-you . We're pretty certain that Rapportive has all the right characteristics.

Yeah, I agree that freemium will work perfectly for you - the use case is there - people who do business via GMail/Google Apps want their social CRM built in right there!

One quick question: the upgrades that we see today (Facebook comments and the like) - will they always be free or will that be a part of the freemium suite at a later date?

Re: Rapportive (YC S10) adds Facebook: like, comment, and add friends from Gmail

#14

Post by axod »

adhipg wrote: post #11
rahulvohra wrote: post #6

Earlier quoted context omitted.

The plan is to go freemium: build an amazingly useful product, and charge money for premium features. I know that startups very commonly say that this is their plan. We've thought very hard about what makes freemium work: http://blog.rapportive.com/is-freemium-right-for-you . We're pretty certain that Rapportive has all the right characteristics.

Yeah, I agree that freemium will work perfectly for you - the use case is there - people who do business via GMail/Google Apps want their social CRM built in right there! One quick question: the upgrades that we see today (Facebook comments and the like) - will they always be free or will that be a part of the freemium suite at a later date?

> "People who do business via GMail/Google Apps want their social CRM built in right there!"

Facebook? Sharing cute cat videos? idk doesn't seem like a business use case to me.

Re: Rapportive (YC S10) adds Facebook: like, comment, and add friends from Gmail

#15

Post by adhipg »

axod wrote: post #14
adhipg wrote: post #11

Earlier quoted context omitted.

Yeah, I agree that freemium will work perfectly for you - the use case is there - people who do business via GMail/Google Apps want their social CRM built in right there! One quick question: the upgrades that we see today (Facebook comments and the like) - will they always be free or will that be a part of the freemium suite at a later date?

> "People who do business via GMail/Google Apps want their social CRM built in right there!" Facebook? Sharing cute cat videos? idk doesn't seem like a business use case to me.

Well, sharing cats is not that useful. But, knowing that my potential client loves cat or is currently at a beach/conference or loves the same music - altogether another story! :)

Re: Rapportive (YC S10) adds Facebook: like, comment, and add friends from Gmail

#17

Post by albertzeyer »

I just tried it. It sounded like a very neat idea.

But it didn't really worked. It wasn't able to connect a single contact with its Facebook profile. In one case I checked more details: It seems that he used another mail address in Facebook than I got from him via GMail. So in GMail, I added this other mail adress to the contact in hope that Rapportive could now connect it. But it still couldn't -- it only seemed to check the mail address of the mail but not the other possible addresses of this contact.

What I always missed was some way to manually connect it (in a way of course that it would remind/save that).

Re: Rapportive (YC S10) adds Facebook: like, comment, and add friends from Gmail

#18

Post by rahulvohra »

albertzeyer wrote: post #17

I just tried it. It sounded like a very neat idea. But it didn't really worked. It wasn't able to connect a single contact with its Facebook profile. In one case I checked more details: It seems that he used another mail address in Facebook than I got from him via GMail. So in GMail, I added this other mail adress to the contact in hope that Rapportive could now connect it. But it still couldn't -- it only seemed to…

Thanks for giving Rapportive a go! If you can, please stick with it: the results will get better over the next 1-2 days. (We know we've got lots of work to do on first user experience, and we're addressing that.)

We're also building features specifically to help spot email addresses belonging to the same people, which would have really helped in this case.

Re: Rapportive (YC S10) adds Facebook: like, comment, and add friends from Gmail

#20

Post by julievetter »

Amazing, Rapportive has made an alliance between FB and Google. Before I try it out, I would like to know how accessible my Gmail contacts become to FB, because Gmail has a different set of contacts than my FB account. Any plans to be able to post to FB pages? I wish Rapportive was on Kickstarter, where I can afford to be an angel :)
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