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A Week in the Life of a McDonald’s Cashier

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351–360 of 753 posts

Re: A Week in the Life of a McDonald’s Cashier

#351

Earlier quoted context omitted.

There’s a compelling argument that unions, combined with the fight for $15 minimum wage, will do nothing but make the situation worse. Nobody is going to pay $20 for a burger and fries. McDonald’s would either have to go almost entirely automated or cease to exist as a company.

I pay $20 for a burger and fries all the time. Just not at McD's.

I'll pay $9 at Five Guys all day long.

Re: A Week in the Life of a McDonald’s Cashier

#352

Earlier quoted context omitted.

I get McDonald's for breakfast occasionally and I really, really like the kiosks. A much better and more reliable ordering experience.

Does the USA not have mobile ordering for McD’s? Or is that just a Canada trial thing?

We have them.

Re: A Week in the Life of a McDonald’s Cashier

#353

One of the best services a supermarket can have is: free-policy when you have to wait > 2 people. They do it with human cashier's and are insanely popular and low-cost. No one truelly cares about self-service, it's just hype. ( Personal opinion)

> No one truelly cares about self-service, it's just hype. My grocery store recently instituted scan-as-you-go via a smartphone app, and I love it. I bag as I go along, precisely the way I want everything bagged (no crushed bread, no meat juice dripping on the candy) and basically walk out the door.

> precisely the way I want everything bagged (no crushed bread, no meat juice dripping on the candy)

I'm not sure what stores you go to, but just about every (bagger/cashier who bags) that I have ever interacted with has done their job quite well, and much faster than I would.

They have incentive to do so, because when they fuck up, or are too slow, they get chewed out by their manager. They also have 8 hours a day to practice.

Combined with the shit-show[1] of the self-service checkout station UIs (I haven't memorized every one of the 50+ produce codes - the cashiers have), and there is no universe where I get a better service in the self-serve checkout aisle.

Unfortunately, most of the full-service aisles have been eliminated, because it's cheaper to make customers waste their time struggling with the machines, than to employ cashiers. To the grocery, my time is free.

[1] To add insult to injury, the bagging area for the self-service machines is tiny - you can barely fit two shopping bags on it, so you end up playing a game of Tetris, as you try to scan your items. F* everything about self-service checkout machines. I still use them, because, thanks to the shortages, the full-service aisle lines are always too long.

Re: A Week in the Life of a McDonald’s Cashier

#354
post #117

Earlier quoted context omitted.

Yang talks about this on JRE, the idea is that individuals know what they need better than the boards designing "one size fits all" benefits. The Freedom Dividend is meant to help replace complicated benefits for those receiving less than the $1k with a more flexible fund. Cutting back existing benefit programs saves money in bureaucracy and empowers individuals to spend in ways that most benefit them.

people are still gonna end up broke and need food, but now there won’t be food stamps specifically set aside for food, or Medicaid funding specifically set aside for healthcare? Terrible choice. People need $1,000 a month on top of what they have, not a check and slashing all their present support.

[deleted]

Re: A Week in the Life of a McDonald’s Cashier

#355
post #144

Earlier quoted context omitted.

>I often work with people who have never worked such jobs. They're upset that they're 'overworked' and spend their time in the fancy break room with all the perks. Many I suspect have no clue. Not that it's a realistic idea but damn if everyone had experiencing working in the demanding, underpaid, crappy jobs in the service industry, we might be more empathetic and better off as a whole.

I agree wholeheartedly with this. Everybody needs a &^%$ job once in a while to reset their empathy scale. Walmart does something interesting for their software development process. Say a developer is working on a warehouse automation system -- that dev. is then trained and works in the warehouse for a month. Same goes for checkout/cashier, or customer service, or whatever. You WORK that job for a month and you'll un…

I think this is a phenomenal idea. The last project I worked on was designed to look good in a demo or on mocks but not really to be usable.

I was constantly asking our designers and PMs to try using our product as a user might. I'd write up little scenarios that I knew our users struggled with and invite people to try them out with our product.

Sadly, I found it impossible to persuade anybody to design for anything except what looks good on a presentation of UX mocks.

Re: A Week in the Life of a McDonald’s Cashier

#356

The higher I climb the corporate ladder, the higher my salary goes. This is all well and good, but the expectations and stress climb with it too. I like working and applying my brain to solving problems, but I sometimes pine for a job that pays little and expects little. I can’t afford to make that change now and there is a good chance I wouldn’t actually enjoy bagging groceries at the store again, but it’s nice to d…

There is no job where you're paid little and expected little of. You'll just be paid little and you'll do some "low value" physical labour instead.

Right now the leading candidate on my list is to be a school bus driver. The responsibility is not trivial, but the work doesn’t seem too bad :)

Re: A Week in the Life of a McDonald’s Cashier

#357

Earlier quoted context omitted.

I agree, but at the same time an ounce of prevention is worth a pound of treatment. 40% of American adults, including the woman featured here, are obese. You can't just eat 3000 calories of junk food a day and expect the doctor to "fix it"

I get the fat and obese are frustrating, but you are victim blaming in the context of a US that lets unfettered advertising and product pushing of unhealthy food, healthcare, support, education, and lifestyles. If economics and policy actually worked, there would be regulatory feedbacks, but not in 'murica

Even if it's not her fault (which I actually agree it isn't), my post still holds true

Re: A Week in the Life of a McDonald’s Cashier

#358

Earlier quoted context omitted.

On the other hand, you can walk into a Krispy Kreme and watch the machine work. There's no reason that machine couldn't make french fries with a few changes. Maybe everything won't be automated all at once, but if the economic incentive is there, it will happen. Pizza making robots are already a thing. There's no reason the shake machine can't measure its output to the cup instead of pulling a lever; drink machines i…

> There's no reason that machine couldn't make french fries with a few changes That machine is, like, 5 machines including an oil moat. With all of them together it makes up something like half the entire store's footprint. It's only remotely viable because that shop mostly only makes one thing. No breakfast sandwiches in the morning, no burgers at lunch time, just donuts. Plenty of employees are still required just…

As you note, Krispy Kreme is a small scale donut factory with a store front ;-)

This is an entirely different thing than a McDonalds.

Yes, I could trivially make an automation machine to cook meat, we have them, they're called a charbroiler, similarly, toasting buns is pretty easy. The hard an expensive part is assembling all the parts into a package.

Re: A Week in the Life of a McDonald’s Cashier

#359

Earlier quoted context omitted.

I pay $20 for a burger and fries all the time. Just not at McD's.

Right, my point wasn’t that people won’t pay $20 for a burger and fries, just that they won’t pay $20 for a burger and fries at McDonald’s .

Then maybe a business that can't make enough money to pay livable wages should cease to exist? I thought this was the idea all along?

Re: A Week in the Life of a McDonald’s Cashier

#360
post #144

Earlier quoted context omitted.

>I often work with people who have never worked such jobs. They're upset that they're 'overworked' and spend their time in the fancy break room with all the perks. Many I suspect have no clue. Not that it's a realistic idea but damn if everyone had experiencing working in the demanding, underpaid, crappy jobs in the service industry, we might be more empathetic and better off as a whole.

I agree wholeheartedly with this. Everybody needs a &^%$ job once in a while to reset their empathy scale. Walmart does something interesting for their software development process. Say a developer is working on a warehouse automation system -- that dev. is then trained and works in the warehouse for a month. Same goes for checkout/cashier, or customer service, or whatever. You WORK that job for a month and you'll un…

Definitely a good idea. Apparently some of the top architecture schools do this as well. They'll make students cook for everyone in a kitchen for a couple of weeks with the assumption that you won't be able to design a kitchen if you haven't really worked in one.

Same should apply for software as well imo.

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