Earlier quoted context omitted.
>Airlines receive only about 60% of their revenue from passengers directly (the other 40% comes from selling frequent-flier miles to credit card companies). But of that 60% of passenger consumer revenue, the big money comes from business travelers – as opposed to those flying for leisure or personal reasons – in percentages that far outweigh their numbers. Business travelers account for 12% percent of airlines' passe…
When they say "business travelers", do they mean people traveling for business, or people traveling in business class? I am fairly certain that those are almost entirely disparate groups at this point.
And they're more profitable for reasons not relating to class of seat.