Earlier quoted context omitted.
It is literally the job of PR people to write things like these. I’m confused by your statement. This is effectively a press release, of course it was written by a PR person.
That doesn't mean it has to read like it was written by a PR person.
You will always end up with a text like that. It tries to reduce risk and harm and companies will nearly always want to pick that trade-off: rather sound bland and cliched instead of risking undue negative effects.