What does it mean that service times are exponential?
What happens when you add a new teller? (2008)
11–20 of 30 posts
Re: What happens when you add a new teller? (2008)
#12Did a fun project for my MBA. A bike parking facility downtown, where you can park your bike securely, showers, lockers, towel service, ironing boards, buy some coffee and a snack. Raised $80k for it...needed 100. Anyways We modeled the showering process. Had some data on how long people took to shower. Needed something like 3 showers per gender to get good throughput One of the MBA profs didn't like this for some re…
Re: What happens when you add a new teller? (2008)
#13Did a fun project for my MBA. A bike parking facility downtown, where you can park your bike securely, showers, lockers, towel service, ironing boards, buy some coffee and a snack. Raised $80k for it...needed 100. Anyways We modeled the showering process. Had some data on how long people took to shower. Needed something like 3 showers per gender to get good throughput One of the MBA profs didn't like this for some re…
Why gender the showers in the first place? Seems like added complication for little to no benefit by splitting into separate queues.
If you had them as self-contained shower rooms with changing area, that would probably be better from a personal standpoint and also alleviate the issue you raised.
Not the OP though, so who knows.
Re: What happens when you add a new teller? (2008)
#14Kind of a textbook description of queue theory if you were taking a stochastic processes class. If the author really is suggesting this for use in retail line situations, he is out of touch because... retail managers have no idea what queue theory is. If they did, they would be making much more money, and not working in retail. Staffing is more of a function of how many people you can get on the clock without getting…
1: https://www.nytimes.com/2007/06/23/business/23checkout.html
Re: What happens when you add a new teller? (2008)
#15Did a fun project for my MBA. A bike parking facility downtown, where you can park your bike securely, showers, lockers, towel service, ironing boards, buy some coffee and a snack. Raised $80k for it...needed 100. Anyways We modeled the showering process. Had some data on how long people took to shower. Needed something like 3 showers per gender to get good throughput One of the MBA profs didn't like this for some re…
Why gender the showers in the first place? Seems like added complication for little to no benefit by splitting into separate queues.
Re: What happens when you add a new teller? (2008)
#16Did a fun project for my MBA. A bike parking facility downtown, where you can park your bike securely, showers, lockers, towel service, ironing boards, buy some coffee and a snack. Raised $80k for it...needed 100. Anyways We modeled the showering process. Had some data on how long people took to shower. Needed something like 3 showers per gender to get good throughput One of the MBA profs didn't like this for some re…
Why gender the showers in the first place? Seems like added complication for little to no benefit by splitting into separate queues.
Re: What happens when you add a new teller? (2008)
#17Earlier quoted context omitted.
Why gender the showers in the first place? Seems like added complication for little to no benefit by splitting into separate queues.
we did a survey of cyclists and gendered bathrooms were much preferred. this was 9 years ago though...
Re: What happens when you add a new teller? (2008)
#18What does it mean that service times are exponential?
Re: What happens when you add a new teller? (2008)
#19Why I will never live anywhere with roommates, or have an event, anywhere with one bathroom!
Re: What happens when you add a new teller? (2008)
#20It's all fun and games until it's not a bank with one teller, but a LabCorp with one phlebotomist, and you're not there to give a blood sample, but a urine sample.