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Ruthless Quotas at Amazon Are Maiming Employees

theatlantic.com

1–10 of 19 posts

Re: Ruthless Quotas at Amazon Are Maiming Employees

#2
I speak for myself and not my employer, past or present.

More and more facilities are becoming robot centric. The only reason humans exist in the robot facilities is because they do something robots don't do well yet. Usually grabbing objects of varying shapes, sizes, and weights.

It's unsurprising that these facilities are moving at such a pace that they're becoming increasingly dangerous and inhumane.

I have, in the past or present, watched with immense data fidelity as humans at these facilities became the weakest link and that weakness only grew as robot evolution further outpaced them.

I'm convinced that the only humane future for these facilities is one entirely devoid of humans. I doubt you'll ever convince management to slow the robots way down and keep them like that.

There are robots available today that are a lot less dangerous than the Kiva/Amazon deathfloors. But I don't see that remaining true as KPIs endlessly march upwards.

Re: Ruthless Quotas at Amazon Are Maiming Employees

#3
The article mistates a cause and effect. The injuries are not caused by Amazon's need to move packages they're caused by Amazon's unreasonable and apparently unsafe systemic requierements on employees. Amazon could move the packages it needs with more employees more safely but have chosen not to.

Re: Ruthless Quotas at Amazon Are Maiming Employees

#4

I speak for myself and not my employer, past or present. More and more facilities are becoming robot centric. The only reason humans exist in the robot facilities is because they do something robots don't do well yet. Usually grabbing objects of varying shapes, sizes, and weights. It's unsurprising that these facilities are moving at such a pace that they're becoming increasingly dangerous and inhumane. I have, in th…

I think you're right that in this mix the robots will win.

Amazon is working to automate their logistics as much as possible --but I think they should do it in a way more human way. They should design their process with people in mind and keep people's well being and limits in mind when designing as well as when managing people.

Unionization is not an answer, well it might be but only temporarily as most people in fulfilment will be out of the picture. Given that, I would hope Amazon does the right thing, but I kind of doubt it.

Re: Ruthless Quotas at Amazon Are Maiming Employees

#5
post #4

I speak for myself and not my employer, past or present. More and more facilities are becoming robot centric. The only reason humans exist in the robot facilities is because they do something robots don't do well yet. Usually grabbing objects of varying shapes, sizes, and weights. It's unsurprising that these facilities are moving at such a pace that they're becoming increasingly dangerous and inhumane. I have, in th…

I think you're right that in this mix the robots will win. Amazon is working to automate their logistics as much as possible --but I think they should do it in a way more human way. They should design their process with people in mind and keep people's well being and limits in mind when designing as well as when managing people. Unionization is not an answer, well it might be but only temporarily as most people in fu…

Unionization is only one component. The other is taxing automation.

Re: Ruthless Quotas at Amazon Are Maiming Employees

#6
post #4

Earlier quoted context omitted.

I think you're right that in this mix the robots will win. Amazon is working to automate their logistics as much as possible --but I think they should do it in a way more human way. They should design their process with people in mind and keep people's well being and limits in mind when designing as well as when managing people. Unionization is not an answer, well it might be but only temporarily as most people in fu…

Unionization is only one component. The other is taxing automation.

How do you tax automation? Do you reschedule depreciation or something?

The reality is our pop growth is slowing so that these low skills jobs are being eliminated might not be detrimental to our future workforce. The problem is we have sent medium/semi skilled jobs overseas and didn't prepare our workforce for it nor did we "tax" the job shipping to compensate the injured (affected) workforce. We're slapping some tariffs 30 years too late, but I guess it's better then nothing.

Re: Ruthless Quotas at Amazon Are Maiming Employees

#7
post #6

Earlier quoted context omitted.

Unionization is only one component. The other is taxing automation.

How do you tax automation? Do you reschedule depreciation or something? The reality is our pop growth is slowing so that these low skills jobs are being eliminated might not be detrimental to our future workforce. The problem is we have sent medium/semi skilled jobs overseas and didn't prepare our workforce for it nor did we "tax" the job shipping to compensate the injured (affected) workforce. We're slapping some ta…

Changes to depreciation treatment in general, taxing revenue instead of profits above a certain target, lots of policy tools available to balance corporate and citizen interests.

A lot of damage to be undone, as you mentioned. I’m not against automation, by any means, just how the gains and productivity from it is currently distributed (versus more equitable models).

Re: Ruthless Quotas at Amazon Are Maiming Employees

#9

This whole thing seems so absurd to me. The article quotes a rate of 300 items per hour. If it were 100 items per hour, you'd still be talking about ten cents per item of labour cost. No-one would care if their items cost that much more.

The items already cost what the customer will pay. Jeff Bezos cares if he makes that much less profit. Also, there is more fixed cost than the labor (facility, lights, certain robots, etc).

Re: Ruthless Quotas at Amazon Are Maiming Employees

#10

I speak for myself and not my employer, past or present. More and more facilities are becoming robot centric. The only reason humans exist in the robot facilities is because they do something robots don't do well yet. Usually grabbing objects of varying shapes, sizes, and weights. It's unsurprising that these facilities are moving at such a pace that they're becoming increasingly dangerous and inhumane. I have, in th…

> The only reason humans exist in the robot facilities is because they do something robots don't do well yet.

I know two companies which have been trying to robotise their biggest warehouses since the begin 90s; after many updates in hardware and software it still does not work for the reasons you state (and probably more).

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