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Smart TVs like Samsung, LG and Roku are tracking everything

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Re: Smart TVs like Samsung, LG and Roku are tracking everything

#311

Earlier quoted context omitted.

When i got my samsung smart tv 4 years ago i actually read the EULA and was so disgusted i refused to agree. It lives its life as a computer monitor, and a buggy one at that. I doubt there is a way to update the firmware without agreeing. Moral of the story: dont buy smart TVs.

If you want a TV, is there any alternative? We got a new TV last year and I (joe shmoe average user) didn't see any that weren't smart.

There is, but since they're not able to sell your data they cost a lot. I bought a 55" LG OLED 1080p commercial signage display for $5000. The power and control hardware is in a separate box so the display panel is just 6 mm thick, and it has no "smart TV" features at all, just basic firmware for configuration.

https://www.lg.com/us/business/oled-displays/lg-55EJ5E

Re: Smart TVs like Samsung, LG and Roku are tracking everything

#312

Earlier quoted context omitted.

It seems to me like everything already comes with a license agreement and/or other mandated disclosures that are at least as bad as that, and it's too much text to put in large print in a prominent place.

That is part of the reason I like this approach. If it's too complicated to fit on the outside of the box, maybe the device is doing more shady stuff than it should be and needs to turn it down!

Hard to imagine how you can write a law that will express this viewpoint without a ton of unintended consequences. "if you can't exhaustively describe the drawbacks of using your service from every possible perspective in two sentences, it is illegal" will probably hit a lot of things you like as well as what you don't.

Re: Smart TVs like Samsung, LG and Roku are tracking everything

#313
post #81

I had a very nice Sharp Aquos TV for a long time. One of the first reasonably priced 1080p 65" TVs. It had absolutely no "smart" features, which was perfectly fine with me. I have my TV hooked up to a home theatre system and have my devices (PS4/AppleTV/XB1/Nvidia Shield) hooked up to that. I recently upgraded to a LG 4K OLED TV. It's an absolutely gorgeous TV, but, I absolutely lament the "smart" features of this TV…

What you are looking for are called "Commercial Displays" or "Digital Signage" Expect to pay a premium, but they are generally simple panels built to endure a very heavy duty cycle and harsher-than-a-living-room environment

The panels aren't nearly as nice as the ones you can get on consumer TVs. LG C9 OLED is a thing to behold.

Re: Smart TVs like Samsung, LG and Roku are tracking everything

#314

Earlier quoted context omitted.

Hdmi-cec is a classic. The implementation on many TVs is riddled with bugs.

Gets disabled by me immediately. I use a well-configured Logitech Harmony remote to orchestrate the various devices, hence no need for HDMI-CEC, which it's implemented differently by anyone anyway (and they mostly don't even consider that "bugs").

You should give it a shot again now, I also ignored it for years but with my most recent upgrades I tried it out and in some simpler cases, it works well!

Re: Smart TVs like Samsung, LG and Roku are tracking everything

#315

Earlier quoted context omitted.

That is part of the reason I like this approach. If it's too complicated to fit on the outside of the box, maybe the device is doing more shady stuff than it should be and needs to turn it down!

Hard to imagine how you can write a law that will express this viewpoint without a ton of unintended consequences. "if you can't exhaustively describe the drawbacks of using your service from every possible perspective in two sentences, it is illegal" will probably hit a lot of things you like as well as what you don't.

I think it's much more practical to simply ban fine print contracts that are not negotiated in favor of standard regulations that apply to everyone. You can't expect businesses to foresee everything that will go wrong, but you can force them to shoulder the risk of the unknown.

Re: Smart TVs like Samsung, LG and Roku are tracking everything

#316

Earlier quoted context omitted.

That is part of the reason I like this approach. If it's too complicated to fit on the outside of the box, maybe the device is doing more shady stuff than it should be and needs to turn it down!

Hard to imagine how you can write a law that will express this viewpoint without a ton of unintended consequences. "if you can't exhaustively describe the drawbacks of using your service from every possible perspective in two sentences, it is illegal" will probably hit a lot of things you like as well as what you don't.

The point is that you don't try to cover all bases, just certain broad categories. Any product manufacturer that wants to avoid hassle can just not do shady things in those ways at all and then they don't need to worry about it at all.

The experience with GDPR in the EU so far seems to have been that the clear elements were generally felt to be reasonable, and businesses that weren't doing shady things would already have been in compliance with most of them anyway. The problems with GDPR have more been around ambiguity and the unnecessary and sometimes disproportionate red tape imposed even on "good actors". It was a similar story with the slightly earlier update to EU consumer protection rules.

I don't see why we couldn't learn from experiences like those and develop a reasonable regulatory regime for devices with embedded sensors and/or connectivity.

No external connectivity? Nothing to disclose. External connectivity? Do you use a customer-defined network connection or establish your own (and if so, how)? What's your policy on providing security updates? What guaranteed minimum support period are you offering, and what will happen to the device past the end of that period? Maybe if you or any of your business's officers or controlling interests have been responsible for a serious breach in the past, you also have to disclose that with prominence that reflects the recency and severity of the failure, so being careless about security becomes a sticky and toxic label rather than just a lawsuit that is a cost of doing business.

Not depending on outside services? No need to disclose. Depending on outside services? You need to state a minimum period where you guarantee your device/functionality will keep working, whether each outside service is under your control, what identifiable data is changing hands, what will happen to the device if each external service is changed or discontinued, etc.

Not including any sensors of defined categories (camera, microphone, location, etc.)? No need to disclose. Including sensors? You need to state how to tell whether they are in use, whether you provide a physical switch to disable them that software can't override, what they are used for, whether any data they collect could be transferred off the device, etc.

I don't see anything unreasonable about this, because anyone making such devices is going to be spending considerable time and money to include those sensors, that connectivity, or that use of outside services, so there's no credible claim that they don't (or shouldn't) know exactly what is going on. Requiring a few lines of specific details to be provided in a standardised format under the sorts of specific conditions I mentioned above doesn't seem either unrealistic or disproportionate as we move into a world where more and more devices do come with some or all of these three liabilities.

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