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Yes, And – How to be effective in the theatre of work

tomcritchlow.com

71–80 of 113 posts

Re: Yes, And – How to be effective in the theatre of work

#71

Sincere plea to everyone who does frontend: please knock it off with the on-select rich media shit. I am a compulsive selecter (and I know there are others like me). I like to select text as I read and it's jarring to have annotations pop up on the side as I do it.

Huge +1 to this. Selecting text is how I visually and mentally keep track of where I am. I've found the Firefox Reader mode (or various equivalents) work around this 80% of the time, but I rage-close websites that have this and have somehow managed to defeat reader mode.

Re: Yes, And – How to be effective in the theatre of work

#72
post #54

Earlier quoted context omitted.

After I wrote that, I thought: maybe lots of people think that slack is for that. I think you are right. But, I do also think that a crucial distinction is that most people assume water cooler talk isn't recorded. I have several co-workers who have said something in slack, then noted this is probably available to the boss, and then deleted the comment (who really knows if it is actually deleted and not available to t…

Well, I wouldn't say "risk-free", but I hear what you mean - HR isn't going to pull up a print-out of your exact words at the watercooler, with certain words and phrases circled in red sharpie. You're right - there are definitely things I've explicitly not said in Slack and saved for in-person discussions. I forgot about that aspect of it. :/

This is why 2-party consent to record laws will become increasingly important in the future. Eventually, AR virtual presence software with chatting avatars will proliferate in the corporate world. It would be stifling if you can’t be sure that the other party isn’t recording you. Unless you specifically agreed to allow your company to record all interactions, you should be afforded a reasonable degree of privacy: merely the same amount that you get around the watercooler in an office setting. Companies that record every utterance would face pressure from the labor market, though I’d prefer a law against that too, for the sanity of the populace.

Re: Yes, And – How to be effective in the theatre of work

#73
post #54

Earlier quoted context omitted.

> I don't think water-cooler talk is possible in Slack. Probably not quite to the same level as in-person conversation, but nearly every place I've worked had a variety of off-topic channels (both for specific topics, and totally random discussion), and plenty of my 1:1 slack conversations end up evolving into personal discussions (e.g., "Hey, btw, I saw a cool-looking book on your shelf when you dialed into the meet…

After I wrote that, I thought: maybe lots of people think that slack is for that. I think you are right. But, I do also think that a crucial distinction is that most people assume water cooler talk isn't recorded. I have several co-workers who have said something in slack, then noted this is probably available to the boss, and then deleted the comment (who really knows if it is actually deleted and not available to t…

Are Slack private messages accessible to anyone? I've never heard this before.

Re: Yes, And – How to be effective in the theatre of work

#74
post #54

Earlier quoted context omitted.

> I don't think water-cooler talk is possible in Slack. Probably not quite to the same level as in-person conversation, but nearly every place I've worked had a variety of off-topic channels (both for specific topics, and totally random discussion), and plenty of my 1:1 slack conversations end up evolving into personal discussions (e.g., "Hey, btw, I saw a cool-looking book on your shelf when you dialed into the meet…

After I wrote that, I thought: maybe lots of people think that slack is for that. I think you are right. But, I do also think that a crucial distinction is that most people assume water cooler talk isn't recorded. I have several co-workers who have said something in slack, then noted this is probably available to the boss, and then deleted the comment (who really knows if it is actually deleted and not available to t…

>who really knows if it is actually deleted and not available to the boss as a paid upgrade!

It's very much available, as someone who works in a highly regulated industry, it would be absurd from a compliance perspective to allow modifying past electronic communication.

Re: Yes, And – How to be effective in the theatre of work

#75

The "Yes, And" technique is best when presenting as a team, e.g. for sales meeting or investment pitch. It supports what your colleague is saying even while you may need to make a correction. I've been automatically using this technique for years, since I have a performance and improv background. The rest of improv may not be as applicable, but performance sure does! The show must go on (despite unexpected setbacks o…

I agree this is a useful tactic when presenting if everyone is clear when to use it. However, I’ve seen the downside of this where a person answers the question then everyone else “yes, ands” until the answer is muddled or the team looks unprepared.

I always go with the rule of thumb that unless the person who answered is so far off base that it materially changes the outcome it’s often better letting the answer go and moving on to the next.

Re: Yes, And – How to be effective in the theatre of work

#76

Sincere plea to everyone who does frontend: please knock it off with the on-select rich media shit. I am a compulsive selecter (and I know there are others like me). I like to select text as I read and it's jarring to have annotations pop up on the side as I do it.

Author here - yeah I hear you. I love the hypothesis interactions when they happen on my site but the UI is a little aggressive (especially on mobile). All about tradeoffs unfortunately.

FWIW I posted a little UX teardown of the different annotation platforms here if you're interested: https://tomcritchlow.com/2019/02/12/annotations/

Re: Yes, And – How to be effective in the theatre of work

#77

As someone who has studied improv for three years, and read both of Keith Johnstone's books numerous times, I highly recommend reading Johnstone's books specifically, rather than this. It's true that improv is immensely useful in the workplace. However, this article has very little that references Johnstone; it seems to be taking the high level, general understanding of improv as a jumping off point for their own adv…

Author here - Yes I would definitely recommend reading Impro over reading my blog post.

The basic premise for this series is inspired by the book and I definitely borrow more directly and heavily for chapters 3 and 4 (which aren't quite ready to publish yet!).

Re: Yes, And – How to be effective in the theatre of work

#78
post #44

Earlier quoted context omitted.

While writing embedded code I realized a major problem with code relative to the rest of the product. You can't see it, can't touch it, and it doesnt appear on the bill of material. To most people it doesnt even exist. This would be somewhat different if your product IS software, but the same still applies to the actual code - the author is the only one who will ever see what they wrote.

> it doesnt appear on the bill of material I've actually seen a few customers listing it as such (based on some sales estimate), but it doesn't seem common. Which is a bit weird, especially in cases where you can trade software cost for hardware cost.

One very good reason for putting firmware/software on the BOM is to ensure that the correct version is used in production. Whenever we do a firmware release, part of our process is to update the BOM of whatever product it's for with the firmware revision number.

Re: Yes, And – How to be effective in the theatre of work

#79

The "Yes, And" technique is best when presenting as a team, e.g. for sales meeting or investment pitch. It supports what your colleague is saying even while you may need to make a correction. I've been automatically using this technique for years, since I have a performance and improv background. The rest of improv may not be as applicable, but performance sure does! The show must go on (despite unexpected setbacks o…

I agree this is a useful tactic when presenting if everyone is clear when to use it. However, I’ve seen the downside of this where a person answers the question then everyone else “yes, ands” until the answer is muddled or the team looks unprepared. I always go with the rule of thumb that unless the person who answered is so far off base that it materially changes the outcome it’s often better letting the answer go a…

Completely agree. If everyone is "yes, and"-ing then it's clear the team is unprepared -- this would never happen in a professional performance! Better to cut losses and not come back out until better rehearsed. Anyone experienced with performing or speaking can immediately tell when the speaker doesn't know their lines/story.

Re: Yes, And – How to be effective in the theatre of work

#80

Chapter 2 is also available: "Optimism as an Operating System" https://tomcritchlow.com/2019/11/19/optimism-operating-syste... I'm really looking forward to chapter 4, "Status Switching", as it's a skill I'm very keen to further develop. I wish I could get an email as soon as it's posted.

I think you can - there is a link to sign up for the newsletter at the bottom of the page

Author here: yes I have an email list here (infrequent) that I'll post a message to once chapters 3 and 4 are ready: https://tinyletter.com/tomcritchlow
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