Over at my last company, we used Salesforce, with a lot of success. I was the implementor, so it was all a little over my head, but the sales guys seemed happy. Its was for a team of ~9 sales staff.
Poll: What CRM do you use at your startup?
61–70 of 85 posts
Re: Poll: What CRM do you use at your startup?
#62A colleague and I started off with Highrise which was great. But we wanted auto email importing, real-time feeds and fast search. We were building an offline-capable web-app at the time and decided to build these features in. It's faster for what we do. I am releasing this as a standalone service. Please let me know if you're interested.
Re: Poll: What CRM do you use at your startup?
#63OnePageCRM.com
Re: Poll: What CRM do you use at your startup?
#64just deployed fat free crm, and tracks on a EC2 micro-instance... no looking back. i just wish django had apps like these.
Re: Poll: What CRM do you use at your startup?
#65Elements CRM?
Re: Poll: What CRM do you use at your startup?
#66Email + Personal contact + communication and just have each others backs.
Re: Poll: What CRM do you use at your startup?
#67Re: Poll: What CRM do you use at your startup?
#68Microsoft CRM Online
Re: Poll: What CRM do you use at your startup?
#69We tried a whole bunch of things, but sharing contacts, managing notes, follow-up reminders, etc. was just too much of a hack to bother with for a two man shop like ours. So here's what we did: 1) Make a Google spreadsheet 2) Share with the team 3) Add a "follow up" column of dates 4) Sort by that 5) Learn to love the find-in-sheet command Works great!
On the teams I've worked on at Google, we pretty much take the same approach. The only problem is when you're looking beyond your own team's contacts, and you have to search a few different spreadsheets to find the contact of interest. We've thought about using the API to provide a central search to all of the spreadsheets for that case, which wouldn't be too difficult to do.
I'm sure the real contact management tools are nice, but I also love the beauty and ad-hoc nature of spreadsheets. It's so easy, anyone can do it, and so everyone does do it. Might as well embrace it and build on top.
Re: Poll: What CRM do you use at your startup?
#70I'm interested in whether anyone has found one that will let you log messages from within GMail. I'm not talking about the "social CRM" that can pull up an avatar. I don't want to have to forward or BCC messages to get them into my CRM, so a simple "log message" button in GMail would be ideal.
http://www.noosbox.com/ (in private beta) does exactly this, without too much extra fluff. Contact me through my HN profile for an invite.