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Launch HN: Convictional (YC W19) – Supplier Network for Retailers

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21–30 of 52 posts

Re: Launch HN: Convictional (YC W19) – Supplier Network for Retailers

#21

Cool business model and something that makes sense for more online retailers to adopt. My question is how do you differentiate yourselves from Mirakl ( https://www.mirakl.com ) and F13 Works ( https://www.f13works.com )

We have never seen F13 in a deal but they do seem like a valid alternative. Mirakl starts at $500k/year and minimum three years, and are pretty focused on existing offline retailers moving online and going marketplace, so they are pretty limited in who they can work with.

Our general feeling is that niche / values based aggregators are where the puck is going, as opposed to everyone being a worse version of Amazon, where people are shopping their values more often.

The other thing I would say, not to pick on any one of those offerings, is that we actually have a bunch of prebuilt seller apps to making onboarding easier. To our knowledge, that's unique, most of them just have an API and CSVs where as part of our product includes the seller side integration. Merely offering an API instead of EDI doesn't necessarily solve the problem, most of the sellers don't have ERPs or in-house IT at all so facing down JSON via API instead of X12 via EDI is equally impossible for them.

Re: Launch HN: Convictional (YC W19) – Supplier Network for Retailers

#24

Earlier quoted context omitted.

We can split and route orders to various suppliers. One of our first orders was 20 items from 19 different suppliers, so through that experience and much pain we made it seemless for the consumer. One page for order updates, unlimited different vendors. That ended up not being as hard as making the experience on the consumer side good, so that they didn't get 20 different update emails.

I meant more on the shipping side. It must be more expensive to ship 19 different shipments?

Yes it's definitely more expensive although often offset by who is taking the margin on the order. When you average it out it ends up being 5-10% of retail for shipping depending on the vertical which often gets priced in by sellers.

Re: Launch HN: Convictional (YC W19) – Supplier Network for Retailers

#25

Congratulations. I hope you can put Ariba Network out of business.

Ariba is definitely a funny one. Our sense is that some of these trade networks are immortal. That said, the experience has to get better, and if it does, more trade happens, so it's by no means zero sum. The other thought I have is that we're quite sure being tied to a particular "island" is not optimal, it's better to be independent and let the "islands" build the functionality buyers and sellers want in their business. We want to stay a bridge, and stay agnostic.

Re: Launch HN: Convictional (YC W19) – Supplier Network for Retailers

#26
What's your relationship with carriers? I spent a bit of time with "Large E-commerce company" We would have 3rd party sellers not delivering on time (or sometimes not delivering at all). They would claim FedEx/UPS was late or FedEx/UPS would claim it was on time but the 3rd party shipped with a different account than "Large E-commerce Company." It was a big headache for the people ensuring delivery and bad customer experience. It sounds like you want to sit as a sort of middle layer between sellers and supplies to ensure data quality. (is that correct?) If so, do you plan to integrate with carriers or how do you plan to address that.

Re: Launch HN: Convictional (YC W19) – Supplier Network for Retailers

#27

What's your relationship with carriers? I spent a bit of time with "Large E-commerce company" We would have 3rd party sellers not delivering on time (or sometimes not delivering at all). They would claim FedEx/UPS was late or FedEx/UPS would claim it was on time but the 3rd party shipped with a different account than "Large E-commerce Company." It was a big headache for the people ensuring delivery and bad customer e…

So part of the advantage of the approach is that we integrate with the existing system of the seller. Once they get some volume, we can calculate the following:

* Fill time: time from posting the order to the seller until they ship it as verified by their carrier integration

* Ship time: time from order being placed until ship time

* Complete time: time from order placement to notification of shipment on the consumer side

As time has gone on, we can tell who ships reliably and put those sellers in front of other buyers, etc. So eventually the data we have gives us and buyers and indication of how well vendors are adhering to SLAs around shipping times. Often the expectation is 24 hours, so it's not hard to red/yellow/green people into buckets and manage the buckets. Eventually we can offer our own SLAs for sellers we put in front of buyers but for now we're just gathering data and providing reporting.

Edit: to answer your question directly, we don't currently integrate with them. Generally speaking we can get the same data from the platform we integrate with, so it saves us from having to build N more integrations, but I agree the closer we can get to ground truth the better for vendor SLA.

Re: Launch HN: Convictional (YC W19) – Supplier Network for Retailers

#29

Congratulations on your launch. How many suppliers are in your Brand Network? Is it possible to obtain a list of active partners?

We haven't been sharing so at this point "hundreds", if you want to email founders@convictional.com we can share the ones relevant to your vertical.
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