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Why is everyone a bank?

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31–40 of 258 posts

Re: Why is everyone a bank?

#31
The thing you tend to hear about banking services is that everyone is dissatisfied with them. This is probably why a lot of startups think they can jump in and disrupt.

People should lend directly to each other, or have sensibly priced investments, or people should have simple bank accounts that don't surprise you with charges, or be able to change FX cheaply. Those kinds of ideas are pretty easy to suggest for outsiders, and the answer is always "I'm gonna make a website that's better than the incumbent".

To be fair, startup FS sites have tended to be easier to navigate, and focusing on an area like FX does create a simpler user experience.

The question is whether any money can be made. For instance we now have a load of challenger banks that have a slick app for sending money to people. But how much is the customer actually worth? Do they stick around or open a whole bunch due to it being so easy? Also what are you gonna upsell them on other than the metal card?

What about the lending markets? How come Lending Club has issues making money as the premier business in the direct lending category?

What about the investment businesss? Competing on price is generally something they tell you not to do in business school, but that seems to be the main value proposition as far as I can tell. I reckon Google could jump in here though. They have credibility among the general populace as being pretty smart with ML, and I bet they could morph their bank into a super hedge fund.

The FX niche, I don't know how TransferWise are doing, but it's fairly easily encroached on by the challenger banks. The backend is fully commoditized, it's a question if getting customers. Which is probably why TW are offering bank account like services.

Re: Why is everyone a bank?

#32
post #4

Another answer: because regular banks are awful to deal with. They don't have nice APIs to just move money around. They apply velocity limits at surprising times. They can terminate your account suddenly for opaque reasons. They charge high regular fees and even higher "gotcha" fees if you make a mistake. They can take back money sent to you for up to 90 days, but often can't get back money you sent to crooks even if…

> Another answer: because regular banks are awful to deal with. They don't have nice APIs to just move money around. They apply velocity limits at surprising times. They can terminate your account suddenly for opaque reasons.

Do you think Google is going to do any better at this? They already have no customer support, close accounts without notice....etc... The article is right, this is about engagement.

Re: Why is everyone a bank?

#33

Earlier quoted context omitted.

its not an advertisement my friend. Just explaining how I see the world as someone who is working in it. Tried to be as unobtrusive as possible!

I'm with you. You're contributing a thought piece and unobtrusively include a link to your bank at the bottom. It's not overtly biased, and it's neat you're getting attention for your banking app by, instead of describing it, simply saying you're doing something "interesting." I think, by focusing on the $5000 emergency cash proposition, your customer segment will generate more costs and hassles than their debit card…

thanks perspective1! I find overt self-promotion to be distasteful, so glad it came across well. We are using the interchange fees to pay for the $5000 emergency fund, they have to move their direct deposit over to switch "ON" the safety net. We do break even based on our current estimates of annual spend and claims, but looking at a few different ways, upselling insurance is the big one! Will write about it and make sure to post on this comment thread!

Re: Why is everyone a bank?

#34

When you're a bank you get rent from many economic transactions without providing anything of value except being rich to start. And even better, if you're a real bank, then you can create money out of thin air as debt on your balance sheet via fractional reserve banking. There's effectively a universal basic income for banks. What company wouldn't want to get in on that?

Thin air? What are all the employees doing then?

Most of them are sales people. The OP is correct, banks increase the monetary supply through fractional reserve.

Re: Why is everyone a bank?

#35
post #32
post #4

Another answer: because regular banks are awful to deal with. They don't have nice APIs to just move money around. They apply velocity limits at surprising times. They can terminate your account suddenly for opaque reasons. They charge high regular fees and even higher "gotcha" fees if you make a mistake. They can take back money sent to you for up to 90 days, but often can't get back money you sent to crooks even if…

> Another answer: because regular banks are awful to deal with. They don't have nice APIs to just move money around. They apply velocity limits at surprising times. They can terminate your account suddenly for opaque reasons. Do you think Google is going to do any better at this? They already have no customer support, close accounts without notice....etc... The article is right, this is about engagement.

It seems like they're making the point that this will be better for Google and for things like Google Pay/Wallet which can now operate at a bank level rather than at a customer of a bank level.

For the rest of us, I agree with your view.

Re: Why is everyone a bank?

#36
post #4

Another answer: because regular banks are awful to deal with. They don't have nice APIs to just move money around. They apply velocity limits at surprising times. They can terminate your account suddenly for opaque reasons. They charge high regular fees and even higher "gotcha" fees if you make a mistake. They can take back money sent to you for up to 90 days, but often can't get back money you sent to crooks even if…

[deleted]

Re: Why is everyone a bank?

#37
Another asnswer: Because the people making the business decisions in these companies is the only thing they can do.

When you have no vision as a company or no visionary in your team, you get served by the countless consultants and ex-bankers who went to big-tech because of its the new Wallstreet. Of course, they have no idea what Tech does and is and of course no clue how to provide something of significant value. Instead, they steer the companies into direction where is familiar to them through their finance classes and/or their Private Equity, Venture Capital backgrounds.

The fact that everyone wants to become a bank is not engagement, is not profits. Its a sign of a failing economy where capital decided that the best thing it can do is to invest in itself.

Re: Why is everyone a bank?

#38
The problem is that no direct to consumer fintech company has found a legal way to make money other than 1) processing transactions 2) holding savings. The examples of struggling companies in the article underscores this point.

Re: Why is everyone a bank?

#39

Earlier quoted context omitted.

If you have 6 months expenses saved, you don't need same day access. You keep 1 month in an immediate access account and 5 in the high yield savings account.

I have had to come up with a dollar amount worth several months of expenses on very short notice (same day, life is unpredictable). YMMV, but there's no reason I shouldn't be able to get those funds within seconds (if I'm adequately authenticated). With a wire, I can get it same day (if executed by ~3pm eastern). I shouldn't need to pay for a wire, or talk to a human unless a fraud signal was detected. I'm not a hedg…

> I have had to come up with a dollar amount worth several months of expenses on very short notice (same day, life is unpredictable).

That seems like a perfect use case for using a credit card to cover the expense and then pay yourself back when your money moves out of the savings account.

I have trouble imagining a case outside of a hostage situation where you would need access to your emergency fund same day.

Re: Why is everyone a bank?

#40

Earlier quoted context omitted.

If you have 6 months expenses saved, you don't need same day access. You keep 1 month in an immediate access account and 5 in the high yield savings account.

I have had to come up with a dollar amount worth several months of expenses on very short notice (same day, life is unpredictable). YMMV, but there's no reason I shouldn't be able to get those funds within seconds (if I'm adequately authenticated). With a wire, I can get it same day (if executed by ~3pm eastern). I shouldn't need to pay for a wire, or talk to a human unless a fraud signal was detected. I'm not a hedg…

You should see how easy it is to do these things in the Netherlands. No charge to wire money to an individual or business. No transaction cost for paying by card. Pay online with ideal for 0%, just scan qr code with bank app. Simple and easy.
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