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Show HN: Open-Source Alternative to Intercom, Drift, Zendesk, FreshChat

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Re: Show HN: Open-Source Alternative to Intercom, Drift, Zendesk, FreshChat

#63

Post by losthobbies »

jakaroo wrote: post #61

I love the super clean design of your main website. Is that based off a template or made from scratch using UI library?

Yea it's really nice. I looked through the Github repo could couldn't figure out what library they used.

Would love to know what css/ui they are using.

Re: Show HN: Open-Source Alternative to Intercom, Drift, Zendesk, FreshChat

#65

Post by austhrow743 »

randomb_1979 wrote: post #33
brenden2 wrote: post #26

Here's a blocklist for all these super annoying chat widgets: https://raw.githubusercontent.com/bcye/Hello-Goodbye/master/... You can import this into uBlock origin so you never have to see these things again.

Too bad there is no way to make a blocklist to block all freeloaders from visiting websites. The person who actually owns anything at all (the website owner) is somehow expected to give everything for free to someone who doesn't own anything at all (the website visitor). Plus I have found that the same people who complain loudly on internet forums about chat widgets (and many similar marketing tools) don't stop using…

There is. It's called a paywall. More websites should use them.

Re: Show HN: Open-Source Alternative to Intercom, Drift, Zendesk, FreshChat

#66

Post by [deleted] »

pranavrajs wrote: post #2

Founder here, Chatwoot is a customer support tool for instant messaging channels which can help businesses provide exceptional customer support through their websites or social media channels. This was a product we started building in 2017. It failed due to a couple of obvious reasons. We built on Vue.js and Rails. It was in an inactive mode for around 1 and a half years. Recently we thought of putting it out instead…

[deleted]

Re: Show HN: Open-Source Alternative to Intercom, Drift, Zendesk, FreshChat

#67

Post by 8bithero »

dominotw wrote: post #41
pranavrajs wrote: post #2

Founder here, Chatwoot is a customer support tool for instant messaging channels which can help businesses provide exceptional customer support through their websites or social media channels. This was a product we started building in 2017. It failed due to a couple of obvious reasons. We built on Vue.js and Rails. It was in an inactive mode for around 1 and a half years. Recently we thought of putting it out instead…

> It failed due to a couple of obvious reasons. We built on Vue.js and Rails I read it with a comma instead of fullstop between the sentences :D

Haha! I did the exact same thing I was wondering what was wrong with either of those stacks

Re: Show HN: Open-Source Alternative to Intercom, Drift, Zendesk, FreshChat

#69

Post by pranavrajs »

losthobbies wrote: post #63
jakaroo wrote: post #61

I love the super clean design of your main website. Is that based off a template or made from scratch using UI library?

Yea it's really nice. I looked through the Github repo could couldn't figure out what library they used. Would love to know what css/ui they are using.

Thanks :) We started off with a theme which is using Bootstrap and the illustrations are created by mixing humaaans.com characters with undraw.co illustrations. The font we used is paid font, so we couldn't make the repo open. Tech stack is React with Gatsby hosted on Netlify.

Re: Show HN: Open-Source Alternative to Intercom, Drift, Zendesk, FreshChat

#70

Post by sojanofficial »

outime wrote: post #58

I’m glad to see open-source alternatives for this! Without judging how good or bad this technically is, I’m happy to see the devs made it visually appealing. Good job. My only complaint is the docs page. If I use Safari on iOS I can only see this [1] and nothing is clickable besides the menu, which offers a link to the same place. [1] https://imgur.com/aD1bJh3

Chatwoot Co-founder here: Thanks a lot for the support. A couple of our devs come with a design background as well, so aesthetics and UX is also something we take great pride in.

Also thanks for bringing that bug up, we are working on fixing that.

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