Earlier quoted context omitted.
Do you remember other "uncomfortable" or probing questions that were asked? Just out of curiosity. I work for a company that holds similar "town halls" where employees are able to ask anonymous questions of management and they can get pretty brutal sometimes ("why is turnover so high?", "why is upper management's compensation so much higher than others?", etc).
My work has this too and it gets a little embarrassing when people reveal they fundamentally misunderstand the relationship they have with their employer.
Some of the questions are genuinely things that everyone is thinking but too afraid to ask, and some are complaints from employees to management that are as old as time.
But with both types, it at least gives people the feeling that they can be heard.