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Amazon’s quest for more, cheaper products has resulted in a flea market of fakes

washingtonpost.com

11–20 of 403 posts

Re: Amazon’s quest for more, cheaper products has resulted in a flea market of fakes

#11
Amazon's fulfilment has also become shockingly bad. Most items are shipped in lightly-padded manila envelopes resulting in high percentage of damaged goods if you order books[1], CDs/DVDs/BluRays, video games, or anything else where the packaging is part of the product. eBay is a much better experience in this regard.

[1] In an ironic twist, I absolutely refuse to buy books from Amazon anymore.

Re: Amazon’s quest for more, cheaper products has resulted in a flea market of fakes

#12
post #8

They seem to be aware of this. Amazon Transparency, if successful, will banish fakes. In its essence it's about provable origin of each item, back to the owner of the brand.

Amazon created the problem, and now they're selling a service to fix the problem. That they created. Heckuva business model.

Re: Amazon’s quest for more, cheaper products has resulted in a flea market of fakes

#13
post #6

Manufacturers need to start issuing UUIDs and some sort of centralized or decentralized API to track ownership. Surprised the high end purse manufacturers haven’t done this.

There is the Amazon Transparency program that some manufacturers are participating in: https://brandservices.amazon.com/transparency

It is not decentralized, nor free, nor open to everyone, but I think it's close to what you're envisioning.

Edit: I may have gotten it confused with the Amazon Elements program which looks similar.

Re: Amazon’s quest for more, cheaper products has resulted in a flea market of fakes

#14
post #3

>Hermès’s $640 Clic H Bracelet is one of those luxury baubles that’s financially out of reach for most shoppers. So how is it that Amazon shoppers could recently search for the Hermès piece by name and find a bracelet for just $24.99 on the e-commerce giant’s website? I think this is why I've never received anything fake from Amazon. I'm not stupid enough to think I can get something priced at $640 for $25. >Still, P…

This is one side of the equation, the other is people ordering the real thing, repackaging it with fake from aliexpress and returning for full refund. More enterprising folks sign up as Amazon supplier, register for some expensive products, ship real thing once or twice and then start throwing more and more fakes into their shipments, all nicely co-mingled by Amazon.

Was it not also a thing that if you let Amazon keep your stock as a supplier, customer might get another suppliers item as they were kept together? So if I ordered a book from Amazon from AmazingVendor, Amazon might actually send me an item from ScummyVendor's stock which sold the same book.

Re: Amazon’s quest for more, cheaper products has resulted in a flea market of fakes

#15

Amazon's fulfilment has also become shockingly bad. Most items are shipped in lightly-padded manila envelopes resulting in high percentage of damaged goods if you order books[1], CDs/DVDs/BluRays, video games, or anything else where the packaging is part of the product. eBay is a much better experience in this regard. [1] In an ironic twist, I absolutely refuse to buy books from Amazon anymore.

I've received many damaged books from Amazon. Whenever I report the items as being damaged I am prepared with photographs of the damaged goods as proof, but they always send me another one without caring.

It just feels so wasteful to save money by mishandling everything to the point where it doesn't even matter if stuff breaks because it is cheaper to try a 2nd time.

Re: Amazon’s quest for more, cheaper products has resulted in a flea market of fakes

#16
Amazon's decision to employ lawyers and lobbyists instead of oversight resulted in a public black market they openly run but are not responsible for profiting from.

I am excited to see which state will have the first Amazon fulfillment center crawling with feds. They have to raid one eventually to get to the bottom of the lead, the counterfeits etc. How is Amazon preventing the EPA or the FTC from doing their job and raiding facilities?

It's almost like big oil and big tobacco again.... all-powerful companies deliberately doing wrong for profit, like Amazon they even looked too big to challenge for a very long time.

> Amazon has been selling thousands of products that violate federal safety regulations, according to the Wall Street Journal, including toys containing dangerous levels of lead.

https://www.insider.com/amazon-selling-toxic-toys-lead-poiso...

> At the time, Nike agreed to sell a limited product assortment to Amazon, in exchange for stricter policing of counterfeits and restrictions on unsanctioned sales of its products.

https://www.cnbc.com/2019/11/13/nike-wont-sell-directly-to-a...

Re: Amazon’s quest for more, cheaper products has resulted in a flea market of fakes

#17

I think this article seems like a good example of editorial independence. Even though both Amazon and the Washington Post are pretty much owned by the same person, the Washington Post has published a pretty negative article about Amazon.

Not to question their independence, but it seems to have a very positive spin for a negative article.

Amazon’s quest for more, cheaper products... Former executives say e-commerce giant, which last year spent $400 million fighting fraud and abuse is kind of saying well their trying really really hard, honest.

I suspect this has less to do with the Amazon relationship than the tendency to give similar weight to both sides of an issue. It's the lazy form of neutrality where you look at the mid point on an issue rather than aim for objective reality. Unfortunately, this causes a polarizing effect as extreme views move the midpoint.

Re: Amazon’s quest for more, cheaper products has resulted in a flea market of fakes

#19

Amazon's fulfilment has also become shockingly bad. Most items are shipped in lightly-padded manila envelopes resulting in high percentage of damaged goods if you order books[1], CDs/DVDs/BluRays, video games, or anything else where the packaging is part of the product. eBay is a much better experience in this regard. [1] In an ironic twist, I absolutely refuse to buy books from Amazon anymore.

I've received many damaged books from Amazon. Whenever I report the items as being damaged I am prepared with photographs of the damaged goods as proof, but they always send me another one without caring. It just feels so wasteful to save money by mishandling everything to the point where it doesn't even matter if stuff breaks because it is cheaper to try a 2nd time.

It also flies in the face of Amazon's promise of convenience and "2-day delivery" guarantees when you have to have the same item shipped to you twice and make the trip to the post office to return the first one.

Re: Amazon’s quest for more, cheaper products has resulted in a flea market of fakes

#20
post #18

The article talks about fake Hermes bracelets being sold for $25, when a real one is closer to $600. It's obviously a counterfeit. Does Amazon not have any requirement for a human to review a listing before allowing it up for sale?

I don't think there's even a reliable exception process to review items/sellers with lots of bad reviews. You would have to have that working first.
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