> Some of the quietest people in the company had the most to say when they were behind a screen.
This is very much me. I am an introvert, and despite being a team lead, will get run over by louder more assertive folks. I'm learning to stick up for myself (only been a lead for 2 months) but it's a long road.
With an email or chat, I can reformulate what I mean to say multiple times. Refine my message and make it clearer and cite sources. I can also take the time to examine my emotions and motivations in creating the email, and sometimes just discard a whole email if I've managed to work through something myself.
Unfortunately for people like me, extroverts tend to be most visible so their preferred way of doing things, talking in meetings, is how a lot of business seems to be conducted.