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Nike won’t sell directly to Amazon anymore

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Re: Nike won’t sell directly to Amazon anymore

#101

Post by op00to »

ncallaway wrote: post #92
rubbingalcohol wrote: post #17

Amazon sells so many counterfeit Nike products that I've been using Nike and Adidas' online stores for quite awhile. Amazon is so bad when it comes to counterfeits that there are only two conditions that will lead me to purchase an item there anymore: - Either the item is listed as being sold by its original manufacturer and fulfilled by Amazon - Or I just need something and don't care if it's cheap Chinese crap I'm…

Oh, man. I've ordered a couple of pairs of Adidas shoes from Amazon that wore out exceptionally quickly. I had been assuming that Adidas had been suffering from a drop in quality lately. Now that you mention it, though, I'll bet I wasn't getting authentic stuff. I'm going to purchase a pair from Adidas directly and see if the quality is better. If it is better quality, I'll be kicking myself. I know Amazon has these…

Don’t forget - there are often many different levels of quality within the same brand name. Your Target Nike athletic shoes will not be the same as the ones you buy at a Nike flagship store. Lower quality, poorer materials, etc.

Re: Nike won’t sell directly to Amazon anymore

#102

Post by lostgame »

davidhyde wrote: post #3

People don't mind buying from a vendor's site directly but the vendor should do their best to reduce the admin / pain of doing so. Some tips I wish vendors would follow: 1. Don't capture more information than is absolutely necessary for the transaction. 2. Don't force the user to sign up or join anything if they just want to buy something. 3. Don't automatically add the user to your newsletter and send their details…

>> 1. Don't capture more information than is absolutely necessary for the transaction.

>> 2. Don't force the user to sign up or join anything if they just want to buy something.

>> 3. Don't automatically add the user to your newsletter and send their details to your ad network. Be very explicit that you won't do this.

>> 4. Tell the user up front how much postage will most likely cost and expected delivery time before you capture all their details. You can guess their general location from their IP address of have them select a city.

Yeah, alright, because marketing and the higher-ups will be totally a-ok with all of those missed opportunities...not?

>> Don't force the user to sign up or join anything if they just want to buy something

Especially isn't going to happen. The marketing team is honestly stupid if they don't do this. If a customer has purchased something, companies do everything they can to encourage a repeat purchase. Part of that is offering newsletters on updates for new products or sales.

Re: Nike won’t sell directly to Amazon anymore

#103

Post by beerandt »

wil421 wrote: post #66
gamblor956 wrote: post #63

Earlier quoted context omitted.

Unless it's sold by Amazon itself. Amazon is quite good at making sure their own inventory is never commingled with FBA inventory due to the risk of counterfeits infiltrating their inventory.

I remember reading an article recently that said Amazon will use FBA products and replace them to make shipping faster. Especially if Amazon itself is out of the product. Does anyone have a link or remember what I’m talking about? Just checked and the only counterfeit product I’ve received was RAM and it was sold by Amazon.com. The box was not similar to the original and contained a foil space blanket.

The best resource for this is the Amazon sellers forums. There are horror stories of sellers getting 100's of negative feedbacks due to co-mingled counterfeit products, even when they've opted out.

Re: Nike won’t sell directly to Amazon anymore

#104

Post by brnt »

jeltz wrote: post #38
anbotero wrote: post #30

Earlier quoted context omitted.

You know who has to suffer from this? International buyers. I buy a lot from Amazon, and I live in Colombia. While these days there are a lot of direct, global shipments from Amazon, I still buy a lot of things I leave at my aunt's house in Miami by the time I travel to pick it all up. I remember not being able to buy a custom Converse shoe on their vendor site because I didn't have a local US credit card. I hate it,…

Even in Europe we suffer from this. I never buy from Amazon anymore due to their website being as bad as the average small webbshop if you are not in one of the countries Amazon is in (e.g. US, UK or Germany).

Small shops had superior experiences to Amazon even back in the 90ies. Never understood the appeal of Amazon. There's so much better options locally (NL), in matters of search, payment, website ease of use, shipping, etc. I hope for the rest of Europe and perhaps America bol.com expands ;)

Re: Nike won’t sell directly to Amazon anymore

#105

Post by dhimes »

lostgame wrote: post #102
davidhyde wrote: post #3

People don't mind buying from a vendor's site directly but the vendor should do their best to reduce the admin / pain of doing so. Some tips I wish vendors would follow: 1. Don't capture more information than is absolutely necessary for the transaction. 2. Don't force the user to sign up or join anything if they just want to buy something. 3. Don't automatically add the user to your newsletter and send their details…

>> 1. Don't capture more information than is absolutely necessary for the transaction. >> 2. Don't force the user to sign up or join anything if they just want to buy something. >> 3. Don't automatically add the user to your newsletter and send their details to your ad network. Be very explicit that you won't do this. >> 4. Tell the user up front how much postage will most likely cost and expected delivery time befor…

It's something akin to "don't sell past the close." Just get the info you need for the sale, and offer the user an opportunity to sign up for more info/etc after getting their payment.

Re: Nike won’t sell directly to Amazon anymore

#106

Post by nvr219 »

rubbingalcohol wrote: post #17

Amazon sells so many counterfeit Nike products that I've been using Nike and Adidas' online stores for quite awhile. Amazon is so bad when it comes to counterfeits that there are only two conditions that will lead me to purchase an item there anymore: - Either the item is listed as being sold by its original manufacturer and fulfilled by Amazon - Or I just need something and don't care if it's cheap Chinese crap I'm…

is it safe to buy from Amazon's Zappos?

Re: Nike won’t sell directly to Amazon anymore

#107

Post by iClaudiusX »

rubbingalcohol wrote: post #17

Amazon sells so many counterfeit Nike products that I've been using Nike and Adidas' online stores for quite awhile. Amazon is so bad when it comes to counterfeits that there are only two conditions that will lead me to purchase an item there anymore: - Either the item is listed as being sold by its original manufacturer and fulfilled by Amazon - Or I just need something and don't care if it's cheap Chinese crap I'm…

I only use Amazon to browse selections, and then buy direct from the brand's site. Buying only from Amazon made sense in the bad old days when most sites didn't have their act together with payment processing and shipping. Thankfully, those days are long gone.

It's basically the reverse of the "browse in store, buy on Amazon for cheaper" experience.

Re: Nike won’t sell directly to Amazon anymore

#108

Post by eberkund »

yodon wrote: post #69
bliblah wrote: post #50

Earlier quoted context omitted.

The issue is that Amazon and other 3rd party vendors actually offer deals. I was in the market for some headphones and had a specific brand and make in mind and when I looked in their site they were more than $100 more than Amazon. This has held true for me for a lot of items and even when using price tracker it is pretty much no contest to just buy off any reputable vendor most of the time. I think it's just that th…

If a manufacturer undercuts all their distributors, they stop having distributors.

If Amazon undercuts all a manufacturer's (other) distributors, they also stop having distributors.

Maybe that's why Nike is going in this direction.

Re: Nike won’t sell directly to Amazon anymore

#109

Post by jschwartzi »

CharlesColeman wrote: post #24
cobbzilla wrote: post #9

Why would anyone buy shoes on Amazon? They own Zappos, whose focus is specifically footwear, and have a pretty good shopping experience. Never had a problem with counterfeits on Zappos.

> Why would anyone buy shoes on Amazon? They own Zappos, whose focus is specifically footwear, and have a pretty good shopping experience. Never had a problem with counterfeits on Zappos. I think a lot of people kinda lazily settled into using Amazon.com for all/most of their online shopping years ago when it was clearly better its problems weren't as pronounced. Those people aren't even bothering to find or look at…

Me too. I actually have been ordering online from Best Buy and either getting it same-day or getting it in 1-2 days when it ships from a warehouse. There's no reason to buy from Amazon anymore.

Re: Nike won’t sell directly to Amazon anymore

#110

Post by ryguytilidie »

lostgame wrote: post #102
davidhyde wrote: post #3

People don't mind buying from a vendor's site directly but the vendor should do their best to reduce the admin / pain of doing so. Some tips I wish vendors would follow: 1. Don't capture more information than is absolutely necessary for the transaction. 2. Don't force the user to sign up or join anything if they just want to buy something. 3. Don't automatically add the user to your newsletter and send their details…

>> 1. Don't capture more information than is absolutely necessary for the transaction. >> 2. Don't force the user to sign up or join anything if they just want to buy something. >> 3. Don't automatically add the user to your newsletter and send their details to your ad network. Be very explicit that you won't do this. >> 4. Tell the user up front how much postage will most likely cost and expected delivery time befor…

>Yeah, alright, because marketing and the higher-ups will be totally a-ok with all of those missed opportunities...not?

I've definitely just aborted out of a purchase flow for pretty much all of these things. You're supposed to be making profits, not happiness for your marketing team.

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