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Nike won’t sell directly to Amazon anymore

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Re: Nike won’t sell directly to Amazon anymore

#21
post #4

Earlier quoted context omitted.

That would be ideal but every piece of data they capture is a component for a future sales funnel. The smart way to do this would be to have some boilerplate language about respecting user's privacy and having a minimum number of required fields and then baiting you to provide more info for discounts, insider info, and whatever else they are willing to give as digital tchotchkes in exchange for more and more marketin…

Your suggestions are what give that icky feeling. It's creepy. People don't like creepy. You are losing costumers.

Is your spelling of "customers" as "costumers" intentional? It feels like some inside joke I am missing.

Re: Nike won’t sell directly to Amazon anymore

#23

Amazon sells so many counterfeit Nike products that I've been using Nike and Adidas' online stores for quite awhile. Amazon is so bad when it comes to counterfeits that there are only two conditions that will lead me to purchase an item there anymore: - Either the item is listed as being sold by its original manufacturer and fulfilled by Amazon - Or I just need something and don't care if it's cheap Chinese crap I'm…

FBA is a red flag for co-mingled with counterfeits. At least with 3rd party shippers, (prime or not) you know exactly where it's coming from.

Re: Nike won’t sell directly to Amazon anymore

#24

Why would anyone buy shoes on Amazon? They own Zappos, whose focus is specifically footwear, and have a pretty good shopping experience. Never had a problem with counterfeits on Zappos.

> Why would anyone buy shoes on Amazon? They own Zappos, whose focus is specifically footwear, and have a pretty good shopping experience. Never had a problem with counterfeits on Zappos.

I think a lot of people kinda lazily settled into using Amazon.com for all/most of their online shopping years ago when it was clearly better its problems weren't as pronounced. Those people aren't even bothering to find or look at other sites, and just buy whatever's on Amazon.com. It takes some extremely bad experience or serendipitous exposure to change that habit.

I was in that boat until I had serious problems with the quality of Amazon Logistics delivery and went to a Best Buy and discovered that (for many products I was buying) Amazon doesn't have any price advantage over physical retail anymore (and often its prices are far, far worse).

Re: Nike won’t sell directly to Amazon anymore

#25
post #11

People don't mind buying from a vendor's site directly but the vendor should do their best to reduce the admin / pain of doing so. Some tips I wish vendors would follow: 1. Don't capture more information than is absolutely necessary for the transaction. 2. Don't force the user to sign up or join anything if they just want to buy something. 3. Don't automatically add the user to your newsletter and send their details…

4: Whenever possible (which is, in most cases except for huge and/or super cheap items), incorporate shipping costs into the cost of the product. Then you can say: "Free shipping!"

Also, please make it easy to find out which countries you do and don’t ship to. I’m tired of going through a long payment flow only to be faced with “We only ship to the continental USA”.

Re: Nike won’t sell directly to Amazon anymore

#26

People don't mind buying from a vendor's site directly but the vendor should do their best to reduce the admin / pain of doing so. Some tips I wish vendors would follow: 1. Don't capture more information than is absolutely necessary for the transaction. 2. Don't force the user to sign up or join anything if they just want to buy something. 3. Don't automatically add the user to your newsletter and send their details…

This is like how "Buy on Google" works.

https://support.google.com/googleshopping/answer/9115668?hl=...

You don't need to even visit the vendor site, you can just purchase from any vendor with your stored purchase credentials.

Re: Nike won’t sell directly to Amazon anymore

#27
post #11

Earlier quoted context omitted.

4: Whenever possible (which is, in most cases except for huge and/or super cheap items), incorporate shipping costs into the cost of the product. Then you can say: "Free shipping!"

I think the primary barrier here is that, while you can assume based on IP/Locale, you don't entirely know where the customer intends on shipping the product, and therefore rates fluctuate. It would be great to allow customers to estimate shipping as soon as possible, rather than just before clicking the "give us money" button.

[deleted]

Re: Nike won’t sell directly to Amazon anymore

#28

People don't mind buying from a vendor's site directly but the vendor should do their best to reduce the admin / pain of doing so. Some tips I wish vendors would follow: 1. Don't capture more information than is absolutely necessary for the transaction. 2. Don't force the user to sign up or join anything if they just want to buy something. 3. Don't automatically add the user to your newsletter and send their details…

I used Apple Pay on iOS to buy something direct from a vendor recently and was shocked at how smooth the purchase experience was.

1. Click "Buy with Apple Pay" button.

2. Double click power button on the side of my phone to confirm.

I wish more sites would support it.

Re: Nike won’t sell directly to Amazon anymore

#29
post #4

People don't mind buying from a vendor's site directly but the vendor should do their best to reduce the admin / pain of doing so. Some tips I wish vendors would follow: 1. Don't capture more information than is absolutely necessary for the transaction. 2. Don't force the user to sign up or join anything if they just want to buy something. 3. Don't automatically add the user to your newsletter and send their details…

That would be ideal but every piece of data they capture is a component for a future sales funnel. The smart way to do this would be to have some boilerplate language about respecting user's privacy and having a minimum number of required fields and then baiting you to provide more info for discounts, insider info, and whatever else they are willing to give as digital tchotchkes in exchange for more and more marketin…

I buy the number of shoes per year that I'm going to buy and I'm going to buy them first based on a value calculation that considers things like their price and my expectation of their longevity and secondly based on whether or not I'm contributing to business practices that externalize costs of my purchase to others. I will forever opt out and unsubscribe from anything I can, and furiously report spam for the remainder.

Who are these people that, having bought some sneakers already, get a email about other sneakers into their nearly bottomless inbox full of junk (presumedly, given they don't avoid these kinds of marketing messages) will actually notice it amongst the noise and then actually be compelled to buy additional shoes they wouldn't have otherwise (and therefore apparently didn't need)? Certainly they exist in some number, because they show up in optimization dashboards I've built for my clients, but what portion of the market are they, truly? Is this reflective of a psychological disorder (perhaps the underlying cause of "hoarding" is a spectrum-type pathology)? Is optimizing for these customers's odd (and apparently self destructive) behavior the same thing as optimizing revenue in the total market or is it just a local optima that everyone's in a big hurry to to corner themselves in? Even if it was a true global optimum, is it ethical? Is this the microtransaction whale-hunt optimization race to the bottom that mobile games went through (and results in many such as myself avoiding participation in that market) in slow motion due to physical goods' slower cycles?

Re: Nike won’t sell directly to Amazon anymore

#30

People don't mind buying from a vendor's site directly but the vendor should do their best to reduce the admin / pain of doing so. Some tips I wish vendors would follow: 1. Don't capture more information than is absolutely necessary for the transaction. 2. Don't force the user to sign up or join anything if they just want to buy something. 3. Don't automatically add the user to your newsletter and send their details…

You know who has to suffer from this? International buyers. I buy a lot from Amazon, and I live in Colombia. While these days there are a lot of direct, global shipments from Amazon, I still buy a lot of things I leave at my aunt's house in Miami by the time I travel to pick it all up.

I remember not being able to buy a custom Converse shoe on their vendor site because I didn't have a local US credit card. I hate it, I hate not having options. Even Newegg accepts international credit cards these days. The amount of regression on these platforms is disgusting, and then they ask why others become powerhouses and they don't...

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