Live data from Hacker News

Disney+ hit by technical glitches on launch day

bbc.com

151–160 of 376 posts

Re: Disney+ hit by technical glitches on launch day

#151

Earlier quoted context omitted.

Indeed. Last night I was telling my wife that it'll be real interesting to see how well the launch goes and that I'd expect them to have continuous issues for the first 3-6 months (which may be Netflix's only prayer). Video is hard to get right, with quirks across many combinations of platform/device/OS/browser version/video card/playback resolution/format features, and it consumes around 90% of total internet traffi…

>>> The logical conclusion, of course, is that Disney should've just bought Netflix Why buy Netflix when you could get a similarly qualified team and infrastructure by buying Hulu? Oh wait... Disney already owns Hulu... Whoops. What about ESPN. ESPN has a really good streaming product. Oh wait... Disney already owns that one too... Disney didn't need to buy Netflix, they just needed to use the resources they already…

ESPN's streaming is one of the worst ones I've ever used. It is constantly buffering on my 275 Mbps downlink and every other time it has issues with authenticating to my provider.

Re: Disney+ hit by technical glitches on launch day

#152
post #27

Earlier quoted context omitted.

I wonder how that plays with their canabilizing of Hulu subscribers. Does it count those subscribers in the 60 million?

Hulu is primarily owned by Comcast (afaik Disney only has a minority stake). After Disney's acquisition of 21st Century Fox last year, Comcast and Disney own the vast majority of what people consider AAA entertainment content. Assuming Disney+ finds its footing, the stage is set for a Hulu/Disney+ duopoly. Comcast and Disney will starve Netflix, Amazon, et al for popular content, while simultaneously bleeding them on…

Disney owns the controlling share in Hulu.

https://www.nytimes.com/2019/05/14/business/media/disney-hul...

Re: Disney+ hit by technical glitches on launch day

#153

I don't think anyone on hackernews would be surprised by this. The scale they have to operate at is absolutely insane. To scale flawlessly on day 1 is a big ask of any development team.

Right, which is why I was surprised they went with a big-bang launch, as opposed to bringing smaller cohorts of users online. However, from what I read, they tested it in smaller countries first, so maybe that wouldn't have helped much.

Re: Disney+ hit by technical glitches on launch day

#154
post #81

Earlier quoted context omitted.

Buying Netflix? I think Netflix is going to start a steady decline as the content owners continually pull their stuff from Netflix for their own streaming services. The Netflix original stuff, let's be honest, is hit or miss, with most of the movies being a hard miss.

I don't have much of a problem with Netflix content, but it's the price that just doesn't make sense. They charge extra for UHD, and that premium plan costs more than HBO (which is probably still the king of content quality, though with a crappy 1080p stream) and over twice as much as Disney+ and Apple TV+ (which don't charge extra for UHD).

I don't understand how people can criticize the price of Netflix. Remember, just 10 years ago, the price of a single DVD ?

Re: Disney+ hit by technical glitches on launch day

#155

Earlier quoted context omitted.

Indeed. Last night I was telling my wife that it'll be real interesting to see how well the launch goes and that I'd expect them to have continuous issues for the first 3-6 months (which may be Netflix's only prayer). Video is hard to get right, with quirks across many combinations of platform/device/OS/browser version/video card/playback resolution/format features, and it consumes around 90% of total internet traffi…

>>> The logical conclusion, of course, is that Disney should've just bought Netflix Why buy Netflix when you could get a similarly qualified team and infrastructure by buying Hulu? Oh wait... Disney already owns Hulu... Whoops. What about ESPN. ESPN has a really good streaming product. Oh wait... Disney already owns that one too... Disney didn't need to buy Netflix, they just needed to use the resources they already…

I believe disney has every advantage in the streaming wars so i decided to see if they have any open dev positions and i also decided to check what reviews of working there were like. Seems like Disney does not have an engineering culture and software engineers are at the bottom of the totem pole.

Re: Disney+ hit by technical glitches on launch day

#156

Earlier quoted context omitted.

Indeed. Last night I was telling my wife that it'll be real interesting to see how well the launch goes and that I'd expect them to have continuous issues for the first 3-6 months (which may be Netflix's only prayer). Video is hard to get right, with quirks across many combinations of platform/device/OS/browser version/video card/playback resolution/format features, and it consumes around 90% of total internet traffi…

>>> The logical conclusion, of course, is that Disney should've just bought Netflix Why buy Netflix when you could get a similarly qualified team and infrastructure by buying Hulu? Oh wait... Disney already owns Hulu... Whoops. What about ESPN. ESPN has a really good streaming product. Oh wait... Disney already owns that one too... Disney didn't need to buy Netflix, they just needed to use the resources they already…

Hulu is so buggy on my TV I regularly think of cancelling it. I'm not sure how valuable their technical infrastructure is.

Re: Disney+ hit by technical glitches on launch day

#157
post #60

Earlier quoted context omitted.

Yeah, what is it with Netflix and making it impossible to find something to watch anymore? It's like you open it up and not only do all the lists change and it's not easy to find things, but they also run around changing the cover images of the series you've been watching so you don't even recognize it at first and you're hunting around to find it again.

Netflix is trying to draw your attention away from the fact that they are constantly losing licensed content by conditioning you to expect a random assortment on each open. Because Disney owns its content they want to condition you to trust that the content you want is always there whenever you want to watch it. The UXs match the business models.

Specifically, they are trying to (a) spam you with Netflix options to find some Netflix content that you will get hooked on so you stop looking for non-Netflix content, and (b) give you the appearance of inifinite available content by making the content you haven't watched look different every time you see the cover image. The mistake is in breaking the illusion by also rotating the cover look of content you've already watched.

Re: Disney+ hit by technical glitches on launch day

#158

Earlier quoted context omitted.

Netflix’s multiple screens implementation makes it everyone has access to everyone else’s profile. They should’ve let people link individual Netflix accounts together, but I can see how that can cause fewer possible subscribers if people start sharing.

>. They should’ve let people link individual Netflix accounts together Spotify does that and it's a complete deal breaker. I want to log in to all my home devices _once_, with a single account. Not continuously log out and log in and try to type complex passwords with a remote control. I mean, I can't even play different songs on different Google Homes or different TVs with Spotify, unless I sign in with different ac…

I understand why Google works that way since the login is tied to gmail and chrome browser history, but I’m not sure about Spotify. They have a popular Facebook integration but I don’t know if you can get any private info out of the Spotify account.

Re: Disney+ hit by technical glitches on launch day

#159

Earlier quoted context omitted.

A key thing drawing me from Netflix to Disney+ is that the latter is willing to actually just give me lists A-Z of all available shows and movies. I'm sure there have to be others who feel the same way.

Netflix has had A-Z sort for years. On web, click on TV Shows / Movies, then click on the four box icon, and then change it from 'suggestions for you' to 'A-Z' or 'Z-A'.

1. Not on iPad or Android. Yes on desktop Web

2. That's well hidden! Thanks for the tip!

Re: Disney+ hit by technical glitches on launch day

#160

I don't think anyone on hackernews would be surprised by this. The scale they have to operate at is absolutely insane. To scale flawlessly on day 1 is a big ask of any development team.

Disney+ is arguably the largest software release of all time in terms of scale. My estimate is that they will be handling 1-2% of all internet traffic by the end of the week. I can't think of a launch of this scale that has gone smoothly. Modern console releases, AAA games with online multiplayer, Pokemon Go, healthcare.gov... all cases where organizations literally have billions in cash. It does not matter how much…

The olympics and world cups do that every year just fine.
Post reply on HN