Earlier quoted context omitted.
Google very, very rarely promotes the open way first, and when they do it's step 1 in embrace, extend, extinguish. They have no good intentions. I don't think they ever did, they just had "do no evil" branding until the evil got too obvious to ignore.
Speaking as an employee at Google (but not for Google; opinions are all my own), I will offer you this anecdote: I have met a lot of people in my career who are motivated to do work for the public good in order for the whole world to benefit (e.g., standards, open source, public speaking/education etc.) and not just one company. I met the vast majority of those people after I joined Google, and many of the others had…
Obviously good people work at all those companies too. Doesn’t mean the company as a whole isn’t a good force.
Funnily enough I was talking to a friend of a friend who works for LinkedIn. He essentially said the same thing you said wrt not hearing about the negative things about LinkedIn in his every day life. He had no idea that there’s a big tech literate and otherwise chunk of people who find LinkedIn’s dark patterns awful. He didn’t even think LI had any because in his daily life at the company, that sort of stuff didn’t come up.
Another anecdote is my uncle works for Comcast. Same with him, he doesn’t hear about the negatives of the company in his every day life.
Your situation seems like this friend if friends. It makes sense. What company wants to be seen as evil? What sort of normal employee wants to think of the company they work for as a bad company? Nonetheless, there’s good reason people have issues with Google, LinkedIn, and Comcast.