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I Accidentally Uncovered a Nationwide Scam on Airbnb

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Re: I Accidentally Uncovered a Nationwide Scam on Airbnb

#141
post #29

Earlier quoted context omitted.

Try calling your Credit Card company and flag it as fraud. That's what I would do. That failing I'd submit a police report.

That doesn't work well b/c then Airbnb just bans you from the platform

So you're willing to risk multiple hundreds of dollars at each airbnb stay?

Re: I Accidentally Uncovered a Nationwide Scam on Airbnb

#142
post #74

There have been a few threads about AirBnb lately with a lot of people reporting negative experiences so I will add my own $0.02. I have stayed in many AirBnbs. The reason is, I find it is the only way to have a tolerable family vacation is when everyone has their own sleeping quarters. When we are all piled into one (often overpriced and not so clean) hotel room, it makes for less than ideal sleep and everyone ends…

>> The main downside for me concerning AirBnb is it takes a long time to analyze the listings to find quality accommodations. In my view this is major. To describe it better - need to read "between the lines" of misleading representations of properties. Lots of property owners goes to great extends to make property look way better, bigger, nicer than it really is and to conceal obvious negative points that become app…

> Try to get refund from AirBnb for misprepresentation or deliberate omissions of negative points.

-I don’t know whether their policy differs from country to country, but after using AirBnb 30+ times traveling with wife and three kids in Northern/Central Europe, I’ve only had two issues - once the place we were to stay was double-booked (and we arrived last!); the other it turned out what was described as a ‘bedroom’ in the listing was a storage room with no windows, hot water tank, a few shelves packed with all sorts of junk and barely room for a dirty mattress on the floor.

In both cases AirBnb promptly decided I was due a refund, my only minor gripe being it took a couple of weeks before the money was actually refunded.

Re: I Accidentally Uncovered a Nationwide Scam on Airbnb

#143
I stopped using AirBnb. Their customer service on a number of occasions made it apparent they are not going to deal with hosts who have fake and outdated pictures and ruin other guest's stays. It seems hosts are the only side of the equation AirBnb folks care about.

Airbnb let the host write a review on us for the stay which we didn't even take, as when we arrived in the apartment it was in a such appalling state, dirty, broken - we had to spend 4 hours inside while looking for the replacement and trying to convince Airbnb this apartment is inhabitable based on their T&Cs. Yes, we managed that but couldn't find an adequate replacement for the same money and had to move into the hotel. At the same time, Airbnb let the host write a super-negative review about us for not taking this apartment and never sent an invitation to myself to write my own review. I could not even image it is possible to write reviews for cancelled stays! I was left with negative review and ruined stay just because the host could care less and because Airbnb protects hosts first and foremost.

Guess what? Most of non-scam non-inhabitable properties listed on Airbnb are almost always available on other sites, including a well-known booking site. Where you pay and receive service and have means to complain or at least write a review without the fear of being reviewed back for something you are not even at fault.

I had 23 positive reviews and that one last negative. When I later tried to book an apartment and started asking a few questions to host (have to be fastidious with the choice as I often stay for 2-3 weeks, so need to ensure there is no construction works around..etc) - the host has referred to my last negative review and told me I won't be welcome. And that was that proverbial straw.

Re: I Accidentally Uncovered a Nationwide Scam on Airbnb

#144
post #29

Earlier quoted context omitted.

That doesn't work well b/c then Airbnb just bans you from the platform

Why would you continue to give airbnb your business, once experiencing something like that anyways?

Because the expected value of using the platform is still greater despite the known risks?

Re: I Accidentally Uncovered a Nationwide Scam on Airbnb

#145
This has happened to me, earlier this year. Luckily it was just for one night and the room was low cost anyway (£35 for central London!) so should have seen this coming.

Oddly enough, there was someone living in the switcheroo apartment I ended up in and they were paying £800 a month!

I reported it to airbnb today after reading this story and checking that listing's reviews, almost all of whom had reported the same problem and airbnb have come back to say they've cancelled the host's account and listing.

Re: I Accidentally Uncovered a Nationwide Scam on Airbnb

#147

There have been a few threads about AirBnb lately with a lot of people reporting negative experiences so I will add my own $0.02. I have stayed in many AirBnbs. The reason is, I find it is the only way to have a tolerable family vacation is when everyone has their own sleeping quarters. When we are all piled into one (often overpriced and not so clean) hotel room, it makes for less than ideal sleep and everyone ends…

Funny, having young kids is what has sent me back to hotels (at least for the time being), simply because they are mostly designed with accessibility and some level of child-proofing. Also, the long corridors, lobbies and elevators in hotels are great outlets for toddlers to burn energy and curiosity. Cooping the kids up in a grown-up oriented space with fragile table decorations they can't touch can be exhausting.

> Also, the long corridors, lobbies and elevators in hotels are great outlets for toddlers to burn energy and curiosity.

Letting toddlers run up and down the hallways is a good way to make you the most hated guest in the hotel.

Re: I Accidentally Uncovered a Nationwide Scam on Airbnb

#148

Mentioned this in another comment, but it blows my mind that the author ends with: > "Even after a month of digging through public records, scouring the internet for clues, repeatedly calling Airbnb and confronting the man who called himself Patrick, I can’t say I’ll be leaving the platform, either. Dealing with Airbnb’s easily exploitable and occasionally crazy-making system is still just a bit cheaper than renting…

Even after a >>>month of digging through public records...Dealing with Airbnb’s easily exploitable and occasionally crazy-making system is still just a bit cheaper than renting a hotel." It's constantly amazing to see how little people value their time when it comes to stuff like this. Maybe when we're getting yearly salaries we don't compute out the hourly cost but, man, do the math once in a while.

This person is a journalist and wrote a successful trending news article about it (seriously -- #1 on Twitter right now). You should consider this part of their job, not free time wasted.

Re: I Accidentally Uncovered a Nationwide Scam on Airbnb

#149

Mentioned this in another comment, but it blows my mind that the author ends with: > "Even after a month of digging through public records, scouring the internet for clues, repeatedly calling Airbnb and confronting the man who called himself Patrick, I can’t say I’ll be leaving the platform, either. Dealing with Airbnb’s easily exploitable and occasionally crazy-making system is still just a bit cheaper than renting…

I agree - I found the final "We'll all just keep using AirBnB forever" paragraph (after doing all that work in the opposite direction) kind of infuriating. Are we in the throes of heroin addiction here? Are we married to AirBnB, trapped there come-what-may, for the children's sake? It's like how people are with Facebook, Uber... et al. There are other ways of doing things, people! I dunno, apparently I've built up some cumulative frustration with people.

Re: I Accidentally Uncovered a Nationwide Scam on Airbnb

#150

Random business idea: AirBnB but with verified properties. Actually AirBnB can do that themselves easily enough, just hire people to check properties. Or hire secret guests, if the renter redirects the user to another property, withold payments / ban them from the site. But quality is not in AirBnB's interest, apparently - being cheaper is. They get a cut from all financial transactions anyway. Once they're listed on…

If by "verified properties" we can infer "regulations and warranties", aren't you just reinventing hotels?
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