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I Accidentally Uncovered a Nationwide Scam on Airbnb

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Re: I Accidentally Uncovered a Nationwide Scam on Airbnb

#71

Earlier quoted context omitted.

The card issuer could easily institute a "no retaliation" clause in their contracts that forbids deactivating a user's account for a sustained chargeback.

> The card issuer could easily institute a "no retaliation" clause in their contracts that forbids deactivating a user's account for a sustained chargeback. On the contrary, AFAIK some banks or at least payment processors now clearly state than some "sharing economy" services cannot be subject to charge backs, or payment reversals, like if you use Paypal for a Kickstater. So it's basically the opposite of what you wi…

I guess some is the key word. It makes sense to disallow charge backs for Kickstarters and such, because that whole premise is: You pay me a certain amount of money, and I'll try my best to get you something in return.

Re: I Accidentally Uncovered a Nationwide Scam on Airbnb

#72
post #66
post #37

Earlier quoted context omitted.

Airbnb terms of service says you authorize them to collect the money from you, even if there are chargebacks, and they'll turn it over to third party collections. https://www.airbnb.com/terms/payments_terms?hide_nav=true Also there's a binding arbitration clause there too just for good measure.

For me this page redirects me to airbnb.co.uk and the relevant portion of the agreement (Payment Authorizations) says: > In addition to any amount due as outlined above, if there are delinquent amounts or chargebacks associated with your Payment Method, you may be charged fees that are incidental to our collection of these delinquent amounts and chargebacks. Such fees or charges may include collection fees, convenien…

That's what I see on the US site as well.

Re: I Accidentally Uncovered a Nationwide Scam on Airbnb

#73

There have been a few threads about AirBnb lately with a lot of people reporting negative experiences so I will add my own $0.02. I have stayed in many AirBnbs. The reason is, I find it is the only way to have a tolerable family vacation is when everyone has their own sleeping quarters. When we are all piled into one (often overpriced and not so clean) hotel room, it makes for less than ideal sleep and everyone ends…

Yeah I've stayed at lot of airbnbs (20-30 a year) and only had good to great experiences. I've met a lot of hosts that I specifically look up when I visit their city again. I've had plenty where they weren't exactly what I expected, like thinking a cabin I was renting was in the woods from the pictures but it was on a gravel driveway with trees in the background, but my trip wasn't ruined or anything. I've unfortunately had reservations cancelled in the 24hr window and had to rush to find something else, or accepted an insta-reservation but never heard back from the host. I've not looked over the fine print, seen airbnbs with pictures of ovens and shown up to microwaves (this is my fault but the pictures don't help). Those are my biggest host issues.

I will say though that I dread what you said - analyzing listings. The airbnb.com UX is atrocious. I thought it was pretty sub-par when I'd look at listings just planning trips for myself. But now I try to plan trips with my partner through it and she has her own account, so I share lists and listings within lists. It's awful. I recently went on a 2 week road trip and stayed at different places every day. I'd have to have google maps open to plot distance between airbnbs and parks, I couldn't go back into a listings actual ad to see its details once I confirmed a reservation (I had to search for the listing again and go to it, the reservation details don't show the actual posting), I'd have to keep a separate app open just to keep notes of each listing, I use my todo list, which I then also had to share with my partner separately because there's not really a way to thumbs up/down/leave comments on listings. I'd send her listings and she'd get errors or they'd just never end up on her account. If I add her to a listing I don't think it shows up in her reservations so I still had to send all the info to her, she'd just get an email about it.

Does anyone do this sort of stuff on any of the other sites? Vrbo, etc? Is there a really good roadtrip planning app? Are they easier to use in these situations? I honestly don't want to deal with it again it was that frustrating.

Also, while I'm here ranting, and as an ex-airbnb host and very avid airbnb user. Please, chill out on your cleaning fees. I cannot believe some of the cleaning fees I find. Quit using it as a way to lower the daily cost so that you show up on more searches. Nothing turns me off from a place more than putting a reservation together and noticing that my 2-3 day stay will incur $150+ in cleaning fees. I would rather pay a slightly higher daily fee than $45-80/day in "cleaning" when I'm a single person renting your studio just so I can spend 80% of my day hiking outside of your place. I can't remember if I could control this based on the number of guests staying but if you can, please do it.

Re: I Accidentally Uncovered a Nationwide Scam on Airbnb

#74

There have been a few threads about AirBnb lately with a lot of people reporting negative experiences so I will add my own $0.02. I have stayed in many AirBnbs. The reason is, I find it is the only way to have a tolerable family vacation is when everyone has their own sleeping quarters. When we are all piled into one (often overpriced and not so clean) hotel room, it makes for less than ideal sleep and everyone ends…

>> The main downside for me concerning AirBnb is it takes a long time to analyze the listings to find quality accommodations.

In my view this is major. To describe it better - need to read "between the lines" of misleading representations of properties.

Lots of property owners goes to great extends to make property look way better, bigger, nicer than it really is and to conceal obvious negative points that become apparent even before you are given the keys. Then the list goes on.

AirBnb expects and encourages misrepresentation of properties and misleading descriptions to stimulate cash flow. Try to get refund from AirBnb for misprepresentation or deliberate omissions of negative points.

Re: I Accidentally Uncovered a Nationwide Scam on Airbnb

#75

Earlier quoted context omitted.

The vast majority of Airbnbs I’ve stayed in were illegal hotels/rentals... only a handful were legit renting out a spare room / couch surfing type deals and the first time I did that I had to pretend I was the host’s college friend. Airbnb is basically built on shifting liability to shifty people running hotels out of rentals. Also, pro tip, I’d guess at least 50% of the airbnbs I’ve stayed in do not wash the sheets…

Not all localities make it illegal to do so.

It’s illegal across most localities, if not banned by the lease when not outright illegal.

Tokyo has a similar registration requirement as SF now, and even in Taiwan I almost always have to identify myself as a relative of the host.

Re: I Accidentally Uncovered a Nationwide Scam on Airbnb

#76

There have been a few threads about AirBnb lately with a lot of people reporting negative experiences so I will add my own $0.02. I have stayed in many AirBnbs. The reason is, I find it is the only way to have a tolerable family vacation is when everyone has their own sleeping quarters. When we are all piled into one (often overpriced and not so clean) hotel room, it makes for less than ideal sleep and everyone ends…

> The main downside for me concerning AirBnb is it takes a long time to analyze the listings to find quality accommodations.

How do you corroborate the information on those properties? The clean, affordable, well-placed hotels I've stayed in had reams of reviews and news articles from various sources to confirm they were indeed clean, affordable, and well-placed. The cost of faking all those sources must be orders of magnitude greater than faking property images/reviews on AirBnB.

Re: I Accidentally Uncovered a Nationwide Scam on Airbnb

#77
post #6

Why didn't the journalist contact Airbnb in the first place? Or after he arrived at the 2nd place and it wasn't the location listed/promised. (yes I can understand being tired, frustrated, etc) Last minute host cancellation is the one thing they can actually something they help with since it ruins the marketplace for them. As a host I've had my set of horror storied interacting with Airbnb. Most hosts do try really h…

I've never read "I contacted AirBnb and they solved my problems!". It's always they dick you around and offer you very little of your money back to make you go away, happy that you got anything.

Re: I Accidentally Uncovered a Nationwide Scam on Airbnb

#78

Earlier quoted context omitted.

> The card issuer could easily institute a "no retaliation" clause in their contracts that forbids deactivating a user's account for a sustained chargeback. On the contrary, AFAIK some banks or at least payment processors now clearly state than some "sharing economy" services cannot be subject to charge backs, or payment reversals, like if you use Paypal for a Kickstater. So it's basically the opposite of what you wi…

I guess some is the key word. It makes sense to disallow charge backs for Kickstarters and such, because that whole premise is: You pay me a certain amount of money, and I'll try my best to get you something in return.

> I guess some is the key word. It makes sense to disallow charge backs for Kickstarters and such, because that whole premise is: You pay me a certain amount of money, and I'll try my best to get you something in return.

Sure but at the same time, fraud is fraud. If a project is fraudulent, then who should bear the consequences? That's not that simple. Ultimately, backers do pay Kickstarter, never the project creator directly.

Re: I Accidentally Uncovered a Nationwide Scam on Airbnb

#79

Earlier quoted context omitted.

The vast majority of Airbnbs I’ve stayed in were illegal hotels/rentals... only a handful were legit renting out a spare room / couch surfing type deals and the first time I did that I had to pretend I was the host’s college friend. Airbnb is basically built on shifting liability to shifty people running hotels out of rentals. Also, pro tip, I’d guess at least 50% of the airbnbs I’ve stayed in do not wash the sheets…

Not all localities make it illegal to do so.

Even in localities where it is legal, the ratio of "hosts" running their operation in accordance with the law is comically low. There is a serious enforcement problem and it's largely because AirBnB does everything it can to not cooperate with local government.

Re: I Accidentally Uncovered a Nationwide Scam on Airbnb

#80
This plumbing switch-er-roo scam is not new. A hotel tried the same thing on me in Paris in 2000. I booked a hotel in district 1 and they tried to move me to one on the edge due to flooding. Luckily I had been warned by a friend and refused. After I made a fuss the manager magically found an open room for me.
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