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Gitlab cancels plan on tracking user behavior on GitLab.com

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Re: Gitlab cancels plan on tracking user behavior on GitLab.com

#111
post #105

I find the anti-telemetry attitude honestly kind of confusing. I mean, you know that the shops you go to know what products you're buying from them, right? Presumably those shops look at that data in aggregate when thinking about which products to stock. How is this any different? If you're transacting with someone, it's not possible to hide that transaction from them. Of course you should have the right to have that…

Web tracking is different in that it's ongoing tracking of behaviour. When I buy something from a shop, that's the end of their knowledge: the shop has no idea what I use it for.

Re: Gitlab cancels plan on tracking user behavior on GitLab.com

#112
This is just the beginning, at some point, they will flip. Google was our darling, that could do no wrong. Just imagine, to be bold and say "Don't be evil!" And then, what happened? This is just a short term reaction to quiet down the noise, but their long term hand has been exposed. They are not going to do it, but note that nothing says they won't try to or do it again in the far future.

What I really will like to know is how they will profit off that data. Is it even going to make a bump on their bottom line?

Re: Gitlab cancels plan on tracking user behavior on GitLab.com

#113
post #22

Earlier quoted context omitted.

Here's a screenshot for people that don't feel like waiting for the page to load: https://imgur.com/a/uxaU0h8 How is GitLab still this slow?

It’s probably hammering the database right now. These kind of things, by nature, are difficult to cache because the balance between “fresh” new content and how often they are accessed leans heavily towards having it served from the backend directly.

Resources are cached, lightweight JSON that dictates how to lay those resources out is fresh, doesn’t seem tooooo difficult

Re: Gitlab cancels plan on tracking user behavior on GitLab.com

#115
post #96
post #9

Earlier quoted context omitted.

You may or may not agree with that comment, but it is not nasty. What is nasty, on the other hand, is the vitriolic reaction to it. So far I count 16 "middle finger" emojis, including one with the subtitle "incompentent or malicious CFO". In what world does a disagreement over the right level of telemetry justify this kind of behavior? It's mind-boggling to me how entitled and aggressive the open-source culture is al…

> In what world does a disagreement over the right level of telemetry justify this kind of behavior? In a world where companies think little of collecting and selling our personal data to make a profit? In a world where companies feel the need to track every part of my life with or without my permission. This is something I can't escape, as every time I interact with someone that does use one of these platforms than…

Then what about the people who are fine with the tracking and selling personal data (I for one) ? I think its great that let say google manage to make money out of my personal data, and in return I get to use their of free service.

Re: Gitlab cancels plan on tracking user behavior on GitLab.com

#116

This comment, from the CFO, is particularly nasty: https://gitlab.com/gitlab-org/gitlab/merge_requests/14182#no...

What? >I don’t understand. This should not be an opt in or an opt out. It is a condition of using our product. There is an acceptance of terms and the use of this data should be included in that. In what way is that "nasty"?

It's "clueless" but not "nasty".

Re: Gitlab cancels plan on tracking user behavior on GitLab.com

#117
post #111
post #105

I find the anti-telemetry attitude honestly kind of confusing. I mean, you know that the shops you go to know what products you're buying from them, right? Presumably those shops look at that data in aggregate when thinking about which products to stock. How is this any different? If you're transacting with someone, it's not possible to hide that transaction from them. Of course you should have the right to have that…

Web tracking is different in that it's ongoing tracking of behaviour. When I buy something from a shop, that's the end of their knowledge: the shop has no idea what I use it for.

Hmm, that must be where the breakdown is. It seems like you view just the transaction as your interaction with Gitlab, but to me if I'm on Gitlab, I'm still "in the shop" so to speak. So to me it's more like sitting in a coffee shop than going to the grocery store.

Re: Gitlab cancels plan on tracking user behavior on GitLab.com

#118
post #92
post #58

The reaction to this whole saga has been insane. Chill out people. They fucked up, users gave feedback, they listened. This isn't some corporate conspiracy, some grand ethical dilemma with an evil company on one side and some white knight hackers on the other. Let's imagine for a second that they are people trying to do the right thing, with years of history doing the best they can. They wanted to measure usage to ma…

Their CFO showed that he has little regard for the privacy of their users. I highly doubt that has changed. Many devs and compliance folk were on the right side of this in the MR and feature threads, but they were overruled. I highly doubt the CFO has changed his viewpoint, and he's still in power over there. They only backtracked after the "insane" reaction. They anticipated some amount of pushback, but obviously ho…

Privacy? Their users are companies building software. The CFO is right -- they can agree or disagree to the terms of use and choose whether or not to use the new software.

Re: Gitlab cancels plan on tracking user behavior on GitLab.com

#119
post #58

The reaction to this whole saga has been insane. Chill out people. They fucked up, users gave feedback, they listened. This isn't some corporate conspiracy, some grand ethical dilemma with an evil company on one side and some white knight hackers on the other. Let's imagine for a second that they are people trying to do the right thing, with years of history doing the best they can. They wanted to measure usage to ma…

They wanted to violate my rights given by Article 7.2 of the General Data Protection Regulation (GDPR), this is clearly making the product worse. What's great with GitLab compared to other companies is that they are doing things in the open, while another company would just violate my rights without me knowing it. If you go through the comments, multiple (toxic) people in GitLab doesn't care about user rights, just w…

You can opt out by not using it, right? They'd be supposed to drop EU users, under some interpretation of the law. But even if they didn't, then as an EU user, you'd still be able to protect your own rights by ceasing use of their services.

Re: Gitlab cancels plan on tracking user behavior on GitLab.com

#120
post #92

Earlier quoted context omitted.

Their CFO showed that he has little regard for the privacy of their users. I highly doubt that has changed. Many devs and compliance folk were on the right side of this in the MR and feature threads, but they were overruled. I highly doubt the CFO has changed his viewpoint, and he's still in power over there. They only backtracked after the "insane" reaction. They anticipated some amount of pushback, but obviously ho…

Privacy? Their users are companies building software. The CFO is right -- they can agree or disagree to the terms of use and choose whether or not to use the new software.

>Privacy? Their users are companies building software

Not sure I follow your logic there.

First of all, he's not right. As stated by the compliance officer in that thread, his plan would have violated the GDPR. It also would have violated existing contracts with enterprise customers.

Secondly, it's a scummy thing to do. just because you have the right to do something doesn't make it the right thing to do.

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