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Gmail marking email from me as spam

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Re: Gmail marking email from me as spam

#321
post #290

Earlier quoted context omitted.

In my experience struggling to deliver email from my self-hosted server, Gmail's by far the worst. Not that I haven't had the occasional issue with Yahoo, Outlook and AOL. But here's the key difference: Yahoo, Outlook and AOL actually offer tools to resolve the issue! For small senders like me who fall below Gmail's postmaster tools limits, we have no recourse other than trying to find some sympathetic Google employe…

If you actually are looking for advice, then in descending importance order: * Enforce a DMARC policy instead of explicitly disabling it. * Enforce a strict SPF policy instead of ~all. * Send over IPv6. Usually stricter rules are applied and not-up-to-snuff emails are rejected at the SMTP level. * Your provider hosts lots of spammers for their size. Consider switching. * Enable MTA-STS. The first two I'd consider obv…

Thanks for giving it a look! Enforcing DMARC and strict SPF tend to screw up mailing lists and forwarding. I don't see how I can enable them without causing a lot of other problems for me and my users.

No arguments about my provider. Any tips on how to select a better one? I'm thinking someone who adds some friction to unblocking outbound port 25, e.g. Vultr, might be better.

Re: Gmail marking email from me as spam

#322
post #242

Earlier quoted context omitted.

I have exactly the same problem on my personal email server, ms silently drops my email! Their server replies with OK, but the email is nowhere to be found in the recipient’s inbox. Even if the conversation was initiated by the microsoft account and I merely reply to it, the email still disappears. I’ve got everything setup properly, all test websites come up green, and google receives my email just fine. SPF, DMARK,…

"I have exactly the same problem on my personal email server, ms silently drops my email! Their server replies with OK, but the email is nowhere to be found in the recipient’s inbox." Slightly tangential ... I heard recently that "proper" in-line responses (ie, not top-posting) is somehow penalized by Microsoft (or Exchange online or Outlook online or ... ?) and was advised to stop my very proper 1990s style in-line…

Yeah, I only bottom-reply when I know (or can reasonably expect, e.g. on a mailing list) that the recipient is using a mail client that's not entirely brain damaged. Otherwise, I'll either top-reply or (if I really do want to respond to things in-line) actually say "See below for responses in-line" to clue in the recipient that yes, there's actually content in this email.

But yeah, that's usually more an issue with the mail client (or perhaps the mail server if it's being exceptionally stupid and modifying emails before final delivery). Top-replies became the norm for some god-forsaken reason, and now clients treat the quote and everything below it as entirely optional to display.

Re: Gmail marking email from me as spam

#323

Earlier quoted context omitted.

I am not an email spammer, an SEO spammer, an automated password cracker, or a jaded failed Google canidate. I have my mailserver configured in pretty much an optimal way, with all the special bells and whistles, have never sent spam, and never will. Gmail refuses to deliver my mail, so please don't lump me in with malicious people and then say my concerns should just be ignored.

And is your server sitting on the same IP range as those that do? Do you know? Google provides a service to its users, they don't provide a service to you.

Isn't receiving legitimate email and delivering it to Inboxes part of the service it provides to its users?

Re: Gmail marking email from me as spam

#324
Just to add another experience, our company also started getting a lot of legitimate email marked as spam as of about two weeks ago. This included emails coming from the same domain (with all the proper SPF and DKIM setup in place).

Re: Gmail marking email from me as spam

#325
post #166
post #94

Earlier quoted context omitted.

The biggest problem to me with Gmails spam filter is that it is so totally hit and miss, and there seems to be no reliable way of ensuring that messages stop going to spam, even from other Gmail accounts, from people on my contact list, that I've persistently marked not spam. At this point the only reason I'm still using Gmail is sheer inertia, and it's a question of when I get time to start untangling myself from it…

Have you tried filter rules?

It doesn't seem to work. In fact, IIRC, they simply add a huge button dialogue to any such emails that pass due to a filter to mark it as spam, without any buttons to dismiss their improper suggestion — e.g., you can't even confirm that the mail isn't spam anymore if you use such filters.

Re: Gmail marking email from me as spam

#326
The issue affects only outbound mail, not the ability to operate your mail domain as such.

The fix/workaround is to find an SMTP relay which has reputation, and send your SMTP through that. At least temporarily, until the domain you want to be gets better reputation.

This is what people do who operate little domains that are physically hooked up via residential subscriber IP addresses. You will never be able to send SMTP anywhere from a subscriber IP. Rather, you typically use your ISP's mail forwarding hosts (usually via an authenticated connection: your SMTP server logs in to theirs to do its business). (Otherwise they would be operating an "open relay".)

Re: Gmail marking email from me as spam

#327

Earlier quoted context omitted.

There is no way that Google would suddenly start to mark as spam continuations of threads that were perfectly fine between senders that have been in contact for years unless their spam filters were either seriously broken or they tweak them to cause more people to switch to gmail.

I'm afraid you're wrong here, Jacques. When you refer to specific threads going back and forth this may be. But here's my counter example. I sent emails to my girlfriend's gmail address from my own domain hosted on a mail server run by a reputable company for years with no problem, whatsoever. Then, on vacation in Thailand, my rather elaborate trip reports for which there's really no plausible explanation that they c…

> I'm afraid you're wrong here, Jacques.

It would seem you both agree that "[Google's] spam filters [are] either seriously broken or they tweak them to cause more people to switch to gmail."

Re: Gmail marking email from me as spam

#328

Earlier quoted context omitted.

I'm afraid you're wrong here, Jacques. When you refer to specific threads going back and forth this may be. But here's my counter example. I sent emails to my girlfriend's gmail address from my own domain hosted on a mail server run by a reputable company for years with no problem, whatsoever. Then, on vacation in Thailand, my rather elaborate trip reports for which there's really no plausible explanation that they c…

Always from the same account ...except for the part where they suddenly started having a source IP in the headers in Thailand. That doesn't necessarily justify the response, but IMO claiming "nothing was different" when something very clearly was isn't helpful.

Exactly. Look at it this way: an account with good reputation for years, suddenly showing up from Thailand instead, is exactly what a spammer hijacking the account would look like.

Re: Gmail marking email from me as spam

#329
post #324

Just to add another experience, our company also started getting a lot of legitimate email marked as spam as of about two weeks ago. This included emails coming from the same domain (with all the proper SPF and DKIM setup in place).

[deleted]

Re: Gmail marking email from me as spam

#330

I would argue in this narrow case - I would not point to nefarious undercurrents. Google's ML mail spam models are that way because there's too many bad actors. Email, even in 2019, still extremely valuable. If you can get into people's email inbox, there's still quite high conversion rate - better than clicks/videos on a pure percentage basis. Even the author wants to reach out to people in a cold fashion. As a gmai…

> As a gmail user, I 100% appreciate keeping my inbox extremely clean. Google's spam filter is a welcome addition.

Not the case for me. I'm okay with some spam. It's not hard for me to delete few mails every day. But I'm extremely not okay with legitimate mail marked as spam. And gmail keep doing that. And that means that I must check spam daily. So basically gmail spam filtering does not exist for me, because I still must read at least all subjects. And that's dozens of mails every day.

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