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Amazon is shipping expired food, customers say

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Re: Amazon is shipping expired food, customers say

#221
I cant speak for every Amazon warehouse but @ Jax2 FC, I've personally worked a role in Vendor Returns, where we would remove, return and/or destroy expired food and candy that has sat in the warehouse for too long. Most of the food that was removed, was on its way to being expired in a few weeks and it was removed well before the expiration date. Some of it gets donated if its still good and the expired goods get destroyed in the trash. - BrianD.J, Amazon FC Ambassador

Re: Amazon is shipping expired food, customers say

#222

A key problem with the complaints is that customer reviews don't† take into account the effect of commingling. The expired food might have come from a different seller initially, but you were sent it because of Amazon's supply line optimisations. Amazon will know but when you write your review or read someone else's, you won't. Same problem as counterfeit goods and commingling though iirc there are more control in pl…

> The expired food might have come from a different seller initially, but you were sent it because of Amazon's supply line optimisations. Amazon took my cash, amazon should be responsible. The fact that they can't keep track of the goods they sell (also seems to be a problem with counterfeits) is their problem, even if they do their best to blame their suppliers.

> The fact that they can't keep track of the goods they sell (also seems to be a problem with counterfeits) is their problem

They can keep track. The do keep track.

So it isn't a problem for them unless it causes enough issues for us (the buyers) that we start going elsewhere and affecting the bottom line. We don't have access to that information, so we can't track the matter. Perhaps even the vendors can't either (I've never sold via Amazon so don't know at all).

[though others are saying the commingling does not affect products with expiry dates so we may be a little off topic for this sub-thread, unless that only applies to expiry dates and not best before dates which have difference legal standing - the discussion has got to the point where speculation is getting wilder and an injection of some cited facts may be needed to rein it in]

Re: Amazon is shipping expired food, customers say

#223
post #159

Earlier quoted context omitted.

Skip the spider. Big table. Borg. "Merchant malfeasance analysis" is simple. Amazon is the merchant. The other view is bullshit. Well promoted bullshit. But bullshit nevertheless.

> Skip the spider. Big table. I don't understand these expressions.

"Spider," another name for web crawler. https://en.wikipedia.org/wiki/Web_crawler

"Big table" Google web database https://en.wikipedia.org/wiki/Bigtable

"Borg" is the 'kubernetes' inside of Google https://en.wikipedia.org/wiki/Borg_(cluster_manager)

Re: Amazon is shipping expired food, customers say

#224
post #76

A key problem with the complaints is that customer reviews don't† take into account the effect of commingling. The expired food might have come from a different seller initially, but you were sent it because of Amazon's supply line optimisations. Amazon will know but when you write your review or read someone else's, you won't. Same problem as counterfeit goods and commingling though iirc there are more control in pl…

Inventory isn’t commingled between sellers for the same SKU.

Apparently it is, but not always: https://sellercentral.amazon.com/gp/help/external/200141480

Re: Amazon is shipping expired food, customers say

#225

Earlier quoted context omitted.

Skip the spider. Big table. Borg. "Merchant malfeasance analysis" is simple. Amazon is the merchant. The other view is bullshit. Well promoted bullshit. But bullshit nevertheless.

Um, have you recently eaten something purchased from Amazon? The previous poster clearly means that it is bad that negative reviews can't effectively convey information to consumers on Amazon. I'm sure they don't mean to defend Amazon or suggest that it is not culpable.

The call for external fine grained merchant analysis as a productive way to solve the problems of commingling is inconsistent with holding Amazon accountable. It is consistent with the view that Amazon is not responsible for what it ships from its warehouses. "Amazon is just a logistics platform" is bullshit.

Re: Amazon is shipping expired food, customers say

#226
post #142

Earlier quoted context omitted.

> Is there additional cost to not comingle? I can't find it mentioned after some searches. No direct additional cost. But then you need to apply seller-specific FBA barcodes to all your units (or pay Amazon to apply them for $0.20 per unit).

Did this change? I thought there used to be a direct additional cost to not comingle.

I'm not aware of it ever having been otherwise, but I haven't always followed FBA developments that closely.

Re: Amazon is shipping expired food, customers say

#227

Earlier quoted context omitted.

Um, have you recently eaten something purchased from Amazon? The previous poster clearly means that it is bad that negative reviews can't effectively convey information to consumers on Amazon. I'm sure they don't mean to defend Amazon or suggest that it is not culpable.

The call for external fine grained merchant analysis as a productive way to solve the problems of commingling is inconsistent with holding Amazon accountable. It is consistent with the view that Amazon is not responsible for what it ships from its warehouses. "Amazon is just a logistics platform" is bullshit.

I agree?

I already said I think Amazon is bad and should feel bad.

Not only am I not calling for "external fine grained merchant analysis", I can't find anyone who is, and I don't know what that means.

This argument is so weird that I'm beginning to wonder if you're a bot or farming rep or something, which would actually be pretty funny, and also impressive since you have 35k karma.

Re: Amazon is shipping expired food, customers say

#229
post #159

Earlier quoted context omitted.

> Skip the spider. Big table. I don't understand these expressions.

"Spider," another name for web crawler. https://en.wikipedia.org/wiki/Web_crawler "Big table" Google web database https://en.wikipedia.org/wiki/Bigtable "Borg" is the 'kubernetes' inside of Google https://en.wikipedia.org/wiki/Borg_(cluster_manager)

...what does any of that have to do with Amazon? Are you just free-associating?

Re: Amazon is shipping expired food, customers say

#230

Earlier quoted context omitted.

The call for external fine grained merchant analysis as a productive way to solve the problems of commingling is inconsistent with holding Amazon accountable. It is consistent with the view that Amazon is not responsible for what it ships from its warehouses. "Amazon is just a logistics platform" is bullshit.

I agree? I already said I think Amazon is bad and should feel bad. Not only am I not calling for "external fine grained merchant analysis", I can't find anyone who is, and I don't know what that means. This argument is so weird that I'm beginning to wonder if you're a bot or farming rep or something, which would actually be pretty funny, and also impressive since you have 35k karma.

Amazon is a corporation. It doesn't have emotional states.
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