I can't help but notice that NordVPN is one of the most heavily advertised VPNs from what I've seen (which raises the question, as one researcher pointed out in the article - are they not spending enough money on their security and infrastructure to protect their users?). They are claiming that: "no-one could know about an undisclosed remote management system left by the [data center] provider". Apparently the hacker…
I find NordVPN's marketing reprehensible. Too many claims and broad strokes about the "anonymity" their service can provide. While I certainly would recommend that US consumers use a VPN router to prevent their ISP from selling data, I think NordVPN really overplays the role of changing IP addresses in the age of browser fingerprinting.
A claim that really, really bothered me was something along the lines of "use us and no one will be able to read your email!" Every mainstream email provider (Google, Yahoo, Microsoft, Apple) now require HTTPS for emails. No one was ever going to be able to read your emails.