I don't know how you guys do it, but I would love to know. We are now 50 people in the company and I don't know anymore how to make this scale. What is your process? Do you use any tool for it? How good is it? What needs improving?
Ask HN: How do you share/organize knowledge at work and life?
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Re: Ask HN: How do you share/organize knowledge at work and life?
#2I would look at Standard Operating Procedures. They will greatly decrease stress and give structure to every process that’s important to your business, and make it easier to scale, onboard people and allow people to fill in for others.
Also, you iterate on these procedures. As you find improvements you roll them into the process and that way becomes the new way to do something.
If you just keep documenting and improving the improvements will be noticeable quickly.
Re: Ask HN: How do you share/organize knowledge at work and life?
#3Re: Ask HN: How do you share/organize knowledge at work and life?
#4I'd encourage "all" of the above in some flavour or another, as people learn and teach differently.
Re: Ask HN: How do you share/organize knowledge at work and life?
#5Re: Ask HN: How do you share/organize knowledge at work and life?
#6Re: Ask HN: How do you share/organize knowledge at work and life?
#7At work it's a mixture of mostly Confluence and Markdown README files.
Re: Ask HN: How do you share/organize knowledge at work and life?
#8Re: Ask HN: How do you share/organize knowledge at work and life?
#9Wikis built with org-mode is my magic bullet with everything under version control. The major problem was that everyone needed to know both git and Emacs to contribute but this is not the case since I made a proper web client https://github.com/mickael-kerjean/filestash
Re: Ask HN: How do you share/organize knowledge at work and life?
#10In my marriage, it’s my wife’s google calendar.
My personal projects are in a single google doc with tags I search for. I document my personal projects because sometimes I do stupid stuff and wipe out my work on accident.
For work, We use confluence as the source. We have daily stand ups that go on there. For any screenshare 1v1s I create a quick doc to cover what we discussed. We have a global team and even documenting everything will not suffice and you will need to meet on a screenshare. Record it for later reference.
I’ve been leading trainng sessions and they basically are a little technical stuff but mainly processes and where to go when you run into a problem. The best way to force people to use your wiki is to take time off or become unavailable for whatever reason.