Earlier quoted context omitted.
You’re not worried about their mobile experience until the app fails to work in a tunnel because they are expecting an always on connection or they have half their records on their mobile and half on their server and need to figure out which to use or they never had to figure out a syncing algorithm because you usually don’t have to sync things on the web since you never expect long periods of not being connected. Ed…
I notice this a lot on apps in the subway (who doesn't) and the app just dies A lot of problems in life can be simply avoided this is no different... If you're getting that tiny last bit of differentiation because you're 90% market share and you can afford to hire people to solve that exact specific problem then great. But that isn't most places. Most apps would do better to 100% avoid the problem and just say "No In…
This company has an app and in it you can download the videos and watch them offline, just like Udemy.
That’s great, I have a limited amount of data on my plan.
And better yet, I can watch these videos when I am completely offline, for example on the 30 hour connecting series of flights I went on recently. Except... whereas the Udemy app actually works completely offline, this other app needs internet access in order for the “my courses” tab to work.
You still have access to the videos through the “downloads” tab. But there they are not organized neatly. So I decided to do other things than to look at any of the videos.
Also, a lot of apps are bad at properly syncing data. For example I think neither Udemy nor this other one properly syncs the course progress data. Even when they do have a connection.