Earlier quoted context omitted.
They are still an unnecessarily painful solution. I did do these last year to finally kick TurboTax to the curb. However, they’re shamefully complex especially considering how they’re already a piece of software. They barely do basic arithmetic. The restrictions are entirely artificial, and the system is gamed so that you either spend a lot of time learning tax form rules and lingo or you just pay TurboTax to do it f…
What about the free forms is painful? I have only ever filed via these forms - I've never used TurboTax, and my AGI exceeds the limits on the federal free file software. To me, it's pretty simple: you read the instruction book and go through it line by line. If you have odd forms to complete, like paperwork for an HSA, a quick google search will set you in the right direction. People with more complicated tax returns…
('intuitive' is over used as a goal, but a form where you look up the instructions line by line in a separate book and where you occasionally have to search out how to fill out a subform is not intuitive at all.)