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Counterfeit books “shipped and sold by Amazon”?

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Re: Counterfeit books “shipped and sold by Amazon”?

#191

Earlier quoted context omitted.

Link to the tweet that claims Amazon are themselves buying counterfeits from suppliers? Are you sure you’re not misunderstanding the situation re: comingling? It’s precisely because of commingling that, just because you buy a book “Shipped From and Sold By Amazon” you have no guarantee that the book they ship to you was actually bought and entered into their inventory by them. Their books and every other “fulfilled b…

These books are counterfeits. Counterfeiting is illegal and intent doesn't matter. This is not a matter of some other seller providing Amazon with inventory. These are coming direct from a printer to Amazon and being sold in place of the legitimate inventory. There is no third party to go after here. There's only one seller in this case. That is Amazon.

>The se are coming direct from a printer to Amazon and being sold in place of the legitimate inventory. There is no third party to go after here. There's only one seller in this case. That is Amazon.

No, it's not.

Even if it says "Shipped and sold by Amazon", it does not mean that the item originated from Amazon's purchase. Amazon considers co-mingled inventory as fungible.

Let's say Amazon has 10 warehouses, and every month, they order 100 copies of a book, and put 10 in each warehouse. Now, a third party seller comes onto the scene, and wants to sell the same book, fulfilled by Amazon, with co-mingling to reduce costs. To further reduce costs, he also only wants to send his inventory to the closest warehouse so shipping is cheaper. Let's say he has 100 copies of this book, and he sends them to warehouse 10. Amazon, seeing that there are 100 additional copies of this book in this warehouse, and knowing that demand is likely to stay relatively the same, knows that for the next 10 months, they do not have ship those 10 books a month to it. Now, Amazon has run through the stock they stored at warehouse 10, but they have an order from someone who lives down the street. They don't have any copies of the book that they purchased, but they have the co-mingled copy that should, in theory, be an exact copy of the original product. They then send it to the customer so that they have a shorter delivery time. If they were to ship all of the copies of the book that were sent to them by that seller, and had not replenished, when a customer ordered from that seller they could ship a copy from warehouse 3, but it would take an extra day to arrive. Or, someone who lives next door to warehouse 1 could order from the third party seller, but still get same day delivery because Amazon has a copy of the book there, even though it is their copy and not the seller.

This is what co-mingled inventory means. That all inventory is fungible, and it doesn't matter physically who sourced the item, as long as it is properly accounted for on the ledgers. That is fundamentally the point - you save significant costs and introduce real benefits to customers when you can ignore where the item was sourced from. The problems arise when not all of the sources for the items are good actors.

Looking at the No Starch Press Serious Python book, there are 41 sellers. I don't know how many co-mingle inventory or are FBA, but that means that any book sold that from any seller that co-mingles inventory (and items sold by Amazon directly are) can be fulfilled by items physically sourced from any other seller that also co-mingles inventory.

Re: Counterfeit books “shipped and sold by Amazon”?

#192

Earlier quoted context omitted.

> I suspect that would ruin their whole 2-day/1-day shipping bit. They are no longer offering 1-day shipping. When I signed up for prime, one of the benefits was discounted 1-day shipping on items for which the free 2-day shipping wasn't fast enough. I recently had need of that, and learned that the options are now (1) "prime shipping", with no particular service guarantee. There is no second option. I contacted cust…

I've seen 1-day and even same-day shipping on a variety of items, so I suspect it's determined by some arcane combination of user location and item logistics.

They used to offer guaranteed two-day shipping and a paid upgrade to one-day shipping; now they just have "Prime Shipping" as the parent said, and what "Prime Shipping" means varies from item to item and time to time. It can mean one-day. I don't think I've ever seen same-day shipping, but I'd imagine I just don't live close enough to a fulfillment center.

Re: Counterfeit books “shipped and sold by Amazon”?

#193
Just recently tried buying Addison Wesley, O'Reilly etc IT books in English (these are not cheap) on Amazon and gave up. First getting through the maze whether it's from a merchant or directly from Amazon, then tracing the comments and some people complaining it's a low quality print of a PDF from the internet. Not worth it.

Re: Counterfeit books “shipped and sold by Amazon”?

#194

Earlier quoted context omitted.

These books are counterfeits. Counterfeiting is illegal and intent doesn't matter. This is not a matter of some other seller providing Amazon with inventory. These are coming direct from a printer to Amazon and being sold in place of the legitimate inventory. There is no third party to go after here. There's only one seller in this case. That is Amazon.

>The se are coming direct from a printer to Amazon and being sold in place of the legitimate inventory. There is no third party to go after here. There's only one seller in this case. That is Amazon. No, it's not. Even if it says "Shipped and sold by Amazon", it does not mean that the item originated from Amazon's purchase. Amazon considers co-mingled inventory as fungible. Let's say Amazon has 10 warehouses, and eve…

Thank you for your comment but with all due respect I'm afraid that this is a unique case.

These are counterfeit copies. They're not coming from legitimate suppliers. Frankly we don't care who resells our books as long as they're selling legitimate copies. These are not.

I've been dealing with this issue with Amazon since 2017. It's not that what you're describing doesn't happen but if this is like previous cases this is something different.

In this and other recent cases as has been shared online, Amazon replaced our legitimate inventory entirely with counterfeit copies that it was sourcing directly from a printer that it works with for print-on-demand. That printer supplies Createspace. We receive absolutely no revenue from the sale of these copies because we're not the ones printing them. They're produced from stolen files.

Once again, Amazon is stealing from authors and leaving it to vendors like us to police them. Why should we have to police Amazon?

In this case the copies that I received appear to be from that same printer. They look just like the other counterfeits that we've seen over the years.

As with other instances we receive NO revenue from these sales and as a consequence neither do our authors.

In this case and in previous cases Amazon stopped ordering directly from authorized resellers. They fulfilled orders only with counterfeit books.

This is not the case of commingling as you describe. This has nothing to do with FBA or other resellers. This is Amazon's supply chain sourcing counterfeit copies directly from a printer that they work with and selling them in place of our legitimate inventory.

Re: Counterfeit books “shipped and sold by Amazon”?

#195
post #95

Earlier quoted context omitted.

If the product is a "Philips Boilermaster 3000" kettle then this is true (if we ignore counterfeits). But not all Amazon products work that way. The "t-shirt with eagle print" could be made by a number of companies with wildly varying quality, all fitting this product description. Similarly there are lots of 10m Cat 7 S/FTP lan cables.

If you buy a generic product with no brand name and no intellectual property, then all you have is the pictures. If they all look the same, they could technically be different quality but there's no reason to expect a certain level of quality without a brand name.

Reviews can still be important. If you have a lot of positive reviews and don't need a brand name, it could be worth the risk to save money. But you don't want to be the first to test out.

Re: Counterfeit books “shipped and sold by Amazon”?

#196
post #148
post #47

Earlier quoted context omitted.

They implemented a mitigation for an issue that had this as a side effect. See https://blog.twitter.com/engineering/en_us/topics/insights/2... and the last time this came up at https://news.ycombinator.com/item?id=20123942 Terrible engineering on their part.

thanks for this. when they released their new twitter version, i started getting all these pages where it would error out and none of the reload buttons would work. couldn't search the cause for this very well. i can't believe the resolution to this is to force users to reload yet again to load the site... ugh.

Whenever I get that error on my iPhone, I can just press the browsers reload button, and it works. (The reload button displayed on the page does not work)

Re: Counterfeit books “shipped and sold by Amazon”?

#197

This happens because Amazon allows inventory commingling. For example Amazon has their own, legitimate inventory in a West Coast warehouse, and a third party seller has the same inventory with the original UPC manufacturer bar code on it, sitting in an East Coast warehouse. Amazon considers this 1:1 inventory. Amazon will debit their inventory on the West Coast, and credit the inventory that belongs to the third part…

It might be the result of a clever trick by Amazon, but it makes Amazon directly responsible for selling fakes. Even without this, Amazon should be taking more responsibility to fight counterfeit products, but with this, they're making themselves directly responsible, and I don't see how they're not criminally liable now.

Instead of hoping for Amazon to make this slightly less bad, I think legal action is called for at this point.

Re: Counterfeit books “shipped and sold by Amazon”?

#198

Earlier quoted context omitted.

>The se are coming direct from a printer to Amazon and being sold in place of the legitimate inventory. There is no third party to go after here. There's only one seller in this case. That is Amazon. No, it's not. Even if it says "Shipped and sold by Amazon", it does not mean that the item originated from Amazon's purchase. Amazon considers co-mingled inventory as fungible. Let's say Amazon has 10 warehouses, and eve…

Thank you for your comment but with all due respect I'm afraid that this is a unique case. These are counterfeit copies. They're not coming from legitimate suppliers. Frankly we don't care who resells our books as long as they're selling legitimate copies. These are not. I've been dealing with this issue with Amazon since 2017. It's not that what you're describing doesn't happen but if this is like previous cases thi…

Could one if your authors file a copyright claim against them? I assume you don’t want to yourself for strategic reasons, but you could help as third party do so. Or would the expense far outweigh the benefit?

Love your books. FWIW, I almost entirely stopped buying from Amazon 2 years ago in part because of issues like this. Canceling prime was scary and then liberating.

Re: Counterfeit books “shipped and sold by Amazon”?

#199
post #71

Earlier quoted context omitted.

Easy for who? Amazon knows which seller sent in the inventory for every order, so they know to punish the right seller when a complaint comes in. You are correct that customers could themselves choose better sellers, but most customers don't care and prefer cheaper over more reliable. That effect is not enough to help "enormously".

> Amazon knows which seller sent in the inventory for every order, so they know to punish the right seller when a complaint comes in. Huuuuge citation needed. It’s precisely because of comingling that they don’t have the ability to do this: they put multiple sellers goods, including their own, in the same storage bins, provided they have the same UPC. By what means do you suggest they can distinguish Seller A’s widge…

Amazon should known which seller sent in the inventory. That they intentionally choose not to know that, is their own intentional mistake, and their abdication of responsibility that really should be theirs. They intentionally create a confusing situation that enables counterfeiters. They are absolutely, totally responsible for this mess and should have hurried to fix this a long time ago. That they haven't, means they knowingly enable and profit from counterfeiting.

Re: Counterfeit books “shipped and sold by Amazon”?

#200
post #2

As an aside, why does nearly every Twitter link take you to a page not found thus requiring a reload? This is a terrible user experience that should be easy to fix.

"We've detected that JavaScript is disabled in your browser. Would you like to proceed to legacy Twitter?" > Clicks button > Nothing happens > Right Click Inspect Element > Delete Delete Delete Delete Delete Revenue US$3.04 billion Operating income US$453 million Net income Increase US$1.2 billion Total assets US$10.16 billion Total equity US$6.8 billion > Hmm...

Like Amazon is intentionally enabling counterfeiting, Twitter's website is now intentionally broken. Somehow Twitter forgot how to build a functional website.
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